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Strategic Organization
Design for the Digital
Future of Work
Jon Ingham
@joningham
HR’s Role in Digital Transformation
= Organization Design
Digital Business
Use of disruptive technologies
New business models
Closer to customers
Developing ecosystems
Digital HR
Use of disruptive technologies
Supporting digital business
New organization models
Closer to employees
Developing networks
The Need for Broader Integration
McKinsey 7S
Galbraith Star
Organization Prioritization Model (OPM)
© Jon Ingham, 2018
Poll Question 1:
Which of these elements is the most
important in your organization?
a)  Connections
b)  People
c)  Infrastructure
d)  Work
Horizontal
teams Networks
Simple
groupings Communities
Task focus,
Extrinsic
motivation
Human focus,
Intrinsic
motivation
Internal
orientation,
Exploitation
of existing
resources
External
orientation,
Exploration
of new
opportunities
© Jon Ingham, 2018
A Focus on Social Groups
Poll Question 2:
Which of these is the main way you
manage your organization?
a)  Networks
b)  Communities
c)  Simple groupings
d)  Horizontal teams
Prioritizing Organization Forms
Connections People Infrastructure Work
Networks Communities
Simple
Groupings
Horizontal
Teams
© Jon Ingham, 2018
Using, not Implementing, an
Organization Model
Holacracy
Organization Enablers
Connections People Infrastructure Work
HR Enablers
Work
styles
Work
space
Work
place
© Jon Ingham, 2018
Workplace Design
Horizontal teams:
•  Project rooms
•  Break-out spaces and
meeting rooms
•  Team tables
•  Team walls
.
Networks:
•  Spaces for creativity and
cooperative working
•  Opportunities for informal
conversation
•  Plentiful white boards
Functions:
•  Group spaces (not
necessarily desks)
•  Access to quiet and small
group areas
•  Informal spaces
.
Communities:
•  Huddle areas
•  Relaxed, comfortable
meeting spaces
•  Supporting personal
choice in locations
© Jon Ingham, 2018
HR Enablers
Connections People Infrastructure Work
Work
styles
Work
space
Work
place
Groups
and
Links
GradesCareers
Reporting
Arrange-
ments
Roles
and
Jobs
© Jon Ingham, 2018
Jon Ingham
jon@organization.social
linkedin.com/in/joningham
twitter.com/joningham
+44 7904 185134

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HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design

  • 1. Strategic Organization Design for the Digital Future of Work Jon Ingham @joningham
  • 2. HR’s Role in Digital Transformation = Organization Design Digital Business Use of disruptive technologies New business models Closer to customers Developing ecosystems Digital HR Use of disruptive technologies Supporting digital business New organization models Closer to employees Developing networks
  • 3. The Need for Broader Integration McKinsey 7S Galbraith Star Organization Prioritization Model (OPM) © Jon Ingham, 2018
  • 4. Poll Question 1: Which of these elements is the most important in your organization? a)  Connections b)  People c)  Infrastructure d)  Work
  • 5. Horizontal teams Networks Simple groupings Communities Task focus, Extrinsic motivation Human focus, Intrinsic motivation Internal orientation, Exploitation of existing resources External orientation, Exploration of new opportunities © Jon Ingham, 2018 A Focus on Social Groups
  • 6. Poll Question 2: Which of these is the main way you manage your organization? a)  Networks b)  Communities c)  Simple groupings d)  Horizontal teams
  • 7. Prioritizing Organization Forms Connections People Infrastructure Work Networks Communities Simple Groupings Horizontal Teams © Jon Ingham, 2018
  • 8. Using, not Implementing, an Organization Model Holacracy
  • 9. Organization Enablers Connections People Infrastructure Work HR Enablers Work styles Work space Work place © Jon Ingham, 2018
  • 10. Workplace Design Horizontal teams: •  Project rooms •  Break-out spaces and meeting rooms •  Team tables •  Team walls . Networks: •  Spaces for creativity and cooperative working •  Opportunities for informal conversation •  Plentiful white boards Functions: •  Group spaces (not necessarily desks) •  Access to quiet and small group areas •  Informal spaces . Communities: •  Huddle areas •  Relaxed, comfortable meeting spaces •  Supporting personal choice in locations © Jon Ingham, 2018
  • 11. HR Enablers Connections People Infrastructure Work Work styles Work space Work place Groups and Links GradesCareers Reporting Arrange- ments Roles and Jobs © Jon Ingham, 2018