SlideShare a Scribd company logo
1 of 9
Download to read offline
Valuing internal communication; management and employee perspectives Kevin Ruck and Mary Welch University of Central Lancashire, UK
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
How well informed am I? Do I have a voice?
My organisation provides plenty of support for people. I identify with the organisation’s values and am an advocate of what it does. I know what my job responsibilities are and how they contribute to the team and organisation. I know how I am doing and have good development opportunities. I have regular opportunities to have a say and what I say is taken seriously. I am well informed about what is going on and what is planned and my line manager is committed to the organisation.
[object Object],[object Object],[object Object],[object Object]
[object Object]

More Related Content

What's hot

Effects of Internal Communication on Employee Engagement
Effects of Internal Communication on Employee EngagementEffects of Internal Communication on Employee Engagement
Effects of Internal Communication on Employee EngagementBenjamin Henson
 
CIPR Inside Webinar - Employee engagement and internal communication - a clos...
CIPR Inside Webinar - Employee engagement and internal communication - a clos...CIPR Inside Webinar - Employee engagement and internal communication - a clos...
CIPR Inside Webinar - Employee engagement and internal communication - a clos...CIPR Inside
 
Surveys, sentiment and strategy internal communication measurement summit, CI...
Surveys, sentiment and strategy internal communication measurement summit, CI...Surveys, sentiment and strategy internal communication measurement summit, CI...
Surveys, sentiment and strategy internal communication measurement summit, CI...Rachel Miller
 
Measuring internal communication
Measuring internal communicationMeasuring internal communication
Measuring internal communicationThe PR Academy
 
Improving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in WorkplacesImproving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in Workplacesiosrjce
 
Leadership communication best practices
Leadership communication best practicesLeadership communication best practices
Leadership communication best practicesKalieCunningham
 
Consultant Skills Essay Final
Consultant Skills Essay FinalConsultant Skills Essay Final
Consultant Skills Essay FinalSimrat Kaur
 
Communication and Collaboration Best Practices for High-Growth, Dispersed Teams
Communication and Collaboration Best Practices for High-Growth, Dispersed TeamsCommunication and Collaboration Best Practices for High-Growth, Dispersed Teams
Communication and Collaboration Best Practices for High-Growth, Dispersed TeamsBianca Leong
 
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation DesignHRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation DesignJon Ingham
 
HRM Asia HR Summit 2018 presentation Jon Ingham The Social Organisation
HRM Asia HR Summit 2018 presentation Jon Ingham The Social OrganisationHRM Asia HR Summit 2018 presentation Jon Ingham The Social Organisation
HRM Asia HR Summit 2018 presentation Jon Ingham The Social OrganisationJon Ingham
 
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...Steven Wardell
 
Want to Kill Your Performance Rankings? Here’s How to Ensure Success
Want to Kill Your Performance Rankings? Here’s How to Ensure SuccessWant to Kill Your Performance Rankings? Here’s How to Ensure Success
Want to Kill Your Performance Rankings? Here’s How to Ensure SuccessStrategy&, a member of the PwC network
 
Org. Change Management Communication Best Practices
Org. Change Management Communication Best Practices Org. Change Management Communication Best Practices
Org. Change Management Communication Best Practices Navitsumo Consulting Ltd.
 
Incremental Wins, Exponential Impact
Incremental Wins, Exponential ImpactIncremental Wins, Exponential Impact
Incremental Wins, Exponential ImpactMatthew Evans
 
Psychological architectures of health behaviour change websites
Psychological architectures of health behaviour change websitesPsychological architectures of health behaviour change websites
Psychological architectures of health behaviour change websitesBrian Cugelman, PhD (AlterSpark)
 
Employer Brand Credibility Gap - infographic
Employer Brand Credibility Gap - infographicEmployer Brand Credibility Gap - infographic
Employer Brand Credibility Gap - infographicWeber Shandwick
 

What's hot (19)

Effects of Internal Communication on Employee Engagement
Effects of Internal Communication on Employee EngagementEffects of Internal Communication on Employee Engagement
Effects of Internal Communication on Employee Engagement
 
CIPR Inside Webinar - Employee engagement and internal communication - a clos...
CIPR Inside Webinar - Employee engagement and internal communication - a clos...CIPR Inside Webinar - Employee engagement and internal communication - a clos...
CIPR Inside Webinar - Employee engagement and internal communication - a clos...
 
Research proposal
Research proposalResearch proposal
Research proposal
 
Surveys, sentiment and strategy internal communication measurement summit, CI...
Surveys, sentiment and strategy internal communication measurement summit, CI...Surveys, sentiment and strategy internal communication measurement summit, CI...
Surveys, sentiment and strategy internal communication measurement summit, CI...
 
Engaging on Employee Disengagement
Engaging on Employee DisengagementEngaging on Employee Disengagement
Engaging on Employee Disengagement
 
Measuring internal communication
Measuring internal communicationMeasuring internal communication
Measuring internal communication
 
Improving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in WorkplacesImproving Interpersonal Relationship in Workplaces
Improving Interpersonal Relationship in Workplaces
 
Leadership communication best practices
Leadership communication best practicesLeadership communication best practices
Leadership communication best practices
 
Consultant Skills Essay Final
Consultant Skills Essay FinalConsultant Skills Essay Final
Consultant Skills Essay Final
 
Communication and Collaboration Best Practices for High-Growth, Dispersed Teams
Communication and Collaboration Best Practices for High-Growth, Dispersed TeamsCommunication and Collaboration Best Practices for High-Growth, Dispersed Teams
Communication and Collaboration Best Practices for High-Growth, Dispersed Teams
 
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation DesignHRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design
HRM Asia HR Summit 2018 Jon Ingham Strategic Organisation Design
 
HRM Asia HR Summit 2018 presentation Jon Ingham The Social Organisation
HRM Asia HR Summit 2018 presentation Jon Ingham The Social OrganisationHRM Asia HR Summit 2018 presentation Jon Ingham The Social Organisation
HRM Asia HR Summit 2018 presentation Jon Ingham The Social Organisation
 
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...
CISummit 2013: Chris Newell, Strategies for Re-Balancing Your Network to Acce...
 
Want to Kill Your Performance Rankings? Here’s How to Ensure Success
Want to Kill Your Performance Rankings? Here’s How to Ensure SuccessWant to Kill Your Performance Rankings? Here’s How to Ensure Success
Want to Kill Your Performance Rankings? Here’s How to Ensure Success
 
Org. Change Management Communication Best Practices
Org. Change Management Communication Best Practices Org. Change Management Communication Best Practices
Org. Change Management Communication Best Practices
 
Incremental Wins, Exponential Impact
Incremental Wins, Exponential ImpactIncremental Wins, Exponential Impact
Incremental Wins, Exponential Impact
 
Psychological architectures of health behaviour change websites
Psychological architectures of health behaviour change websitesPsychological architectures of health behaviour change websites
Psychological architectures of health behaviour change websites
 
Employer Brand Credibility Gap - infographic
Employer Brand Credibility Gap - infographicEmployer Brand Credibility Gap - infographic
Employer Brand Credibility Gap - infographic
 
Empowerment and Participation
Empowerment and ParticipationEmpowerment and Participation
Empowerment and Participation
 

Viewers also liked

WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...
WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...
WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...Dubai Quality Group
 
What 2014 holds for Internal Communications
What 2014 holds for Internal CommunicationsWhat 2014 holds for Internal Communications
What 2014 holds for Internal CommunicationsTrefor Smith
 
The principles of effective internal communications
The principles of effective internal communicationsThe principles of effective internal communications
The principles of effective internal communicationsKenton Larsen
 
How to write an internal communication strategy
How to write an internal communication strategyHow to write an internal communication strategy
How to write an internal communication strategyRachel Miller
 
Employee engagement-toolkit-130305080910-phpapp01
Employee engagement-toolkit-130305080910-phpapp01Employee engagement-toolkit-130305080910-phpapp01
Employee engagement-toolkit-130305080910-phpapp01Raimee Noman
 
Internal communication and employee engagement by Rachel Miller
Internal communication and employee engagement by Rachel MillerInternal communication and employee engagement by Rachel Miller
Internal communication and employee engagement by Rachel MillerRachel Miller
 
Avoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyAvoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyVing
 

Viewers also liked (8)

WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...
WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...
WQD2011 – BREAKTHROUGH PROCESS IMPROVEMENT – GOLD WINNER – SRF Overseas Ltd -...
 
Inside presentation david & nita
Inside presentation   david & nitaInside presentation   david & nita
Inside presentation david & nita
 
What 2014 holds for Internal Communications
What 2014 holds for Internal CommunicationsWhat 2014 holds for Internal Communications
What 2014 holds for Internal Communications
 
The principles of effective internal communications
The principles of effective internal communicationsThe principles of effective internal communications
The principles of effective internal communications
 
How to write an internal communication strategy
How to write an internal communication strategyHow to write an internal communication strategy
How to write an internal communication strategy
 
Employee engagement-toolkit-130305080910-phpapp01
Employee engagement-toolkit-130305080910-phpapp01Employee engagement-toolkit-130305080910-phpapp01
Employee engagement-toolkit-130305080910-phpapp01
 
Internal communication and employee engagement by Rachel Miller
Internal communication and employee engagement by Rachel MillerInternal communication and employee engagement by Rachel Miller
Internal communication and employee engagement by Rachel Miller
 
Avoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyAvoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategy
 

Similar to Valuing Internal Comms Employee Perspectives

A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdf
A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdfA Study on Perception of Work Culture and Its Impact on Employee Behavior.pdf
A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdfChristine Maffla
 
18762-HBR-Oracle-Report-HR3-FINAL.pdf
18762-HBR-Oracle-Report-HR3-FINAL.pdf18762-HBR-Oracle-Report-HR3-FINAL.pdf
18762-HBR-Oracle-Report-HR3-FINAL.pdfHarmanSingh510326
 
GM 599_Unit 6_ Applied Research Project_JWilliamson
GM 599_Unit 6_ Applied Research Project_JWilliamsonGM 599_Unit 6_ Applied Research Project_JWilliamson
GM 599_Unit 6_ Applied Research Project_JWilliamsonJim Williamson
 
Managerial Communication
Managerial CommunicationManagerial Communication
Managerial CommunicationDAVIS THOMAS
 
KM Chicago: Organisational Network Analysis
KM Chicago: Organisational Network AnalysisKM Chicago: Organisational Network Analysis
KM Chicago: Organisational Network AnalysisKM Chicago
 
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docx
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docxLab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docx
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docxsmile790243
 
mic06-jay-prezentacija
mic06-jay-prezentacijamic06-jay-prezentacija
mic06-jay-prezentacijawebuploader
 
Can Bureaucratic Organizations Really Innovate?
Can Bureaucratic Organizations Really Innovate?Can Bureaucratic Organizations Really Innovate?
Can Bureaucratic Organizations Really Innovate?Ahmad Chamy
 
Social Workplace Trust Study
Social Workplace Trust StudySocial Workplace Trust Study
Social Workplace Trust StudyJanet Swaysland
 
Running Head Dissertation of Service Quality Improvement .docx
Running Head Dissertation of Service Quality Improvement       .docxRunning Head Dissertation of Service Quality Improvement       .docx
Running Head Dissertation of Service Quality Improvement .docxcharisellington63520
 
Organizational Communication
Organizational CommunicationOrganizational Communication
Organizational CommunicationLynette Clower
 
Human Capital Growth Webinar: Five science based answers to the most pressing...
Human Capital Growth Webinar: Five science based answers to the most pressing...Human Capital Growth Webinar: Five science based answers to the most pressing...
Human Capital Growth Webinar: Five science based answers to the most pressing...Human Capital Growth
 
Reference Document
Reference DocumentReference Document
Reference Document한윤 박
 
Measuring employee engagement [compatibility mode]
Measuring employee engagement [compatibility mode]Measuring employee engagement [compatibility mode]
Measuring employee engagement [compatibility mode]Apeiron Agency
 
How Strategic Human Resource Communications Influence Hiring Practice
How Strategic Human Resource Communications Influence Hiring PracticeHow Strategic Human Resource Communications Influence Hiring Practice
How Strategic Human Resource Communications Influence Hiring PracticeCyndyTT
 
The challenge of Organizational Learning - Katie Smith & Amy Saxton
The challenge of Organizational Learning - Katie Smith & Amy SaxtonThe challenge of Organizational Learning - Katie Smith & Amy Saxton
The challenge of Organizational Learning - Katie Smith & Amy SaxtonMarcos Eduardo Villa Corrales
 
Starmind mini guide future of work research
Starmind mini guide future of work researchStarmind mini guide future of work research
Starmind mini guide future of work researchJaphethKemboi1
 
2016 AAL Culture Survey
2016 AAL Culture Survey2016 AAL Culture Survey
2016 AAL Culture SurveyRob Nielsen
 

Similar to Valuing Internal Comms Employee Perspectives (20)

Qualitative Essay
Qualitative EssayQualitative Essay
Qualitative Essay
 
A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdf
A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdfA Study on Perception of Work Culture and Its Impact on Employee Behavior.pdf
A Study on Perception of Work Culture and Its Impact on Employee Behavior.pdf
 
18762-HBR-Oracle-Report-HR3-FINAL.pdf
18762-HBR-Oracle-Report-HR3-FINAL.pdf18762-HBR-Oracle-Report-HR3-FINAL.pdf
18762-HBR-Oracle-Report-HR3-FINAL.pdf
 
GM 599_Unit 6_ Applied Research Project_JWilliamson
GM 599_Unit 6_ Applied Research Project_JWilliamsonGM 599_Unit 6_ Applied Research Project_JWilliamson
GM 599_Unit 6_ Applied Research Project_JWilliamson
 
Managerial Communication
Managerial CommunicationManagerial Communication
Managerial Communication
 
KM Chicago: Organisational Network Analysis
KM Chicago: Organisational Network AnalysisKM Chicago: Organisational Network Analysis
KM Chicago: Organisational Network Analysis
 
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docx
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docxLab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docx
Lab 3 Page 1Lab 3 SchematicsJournal of Knowledge Man.docx
 
mic06-jay-prezentacija
mic06-jay-prezentacijamic06-jay-prezentacija
mic06-jay-prezentacija
 
Can Bureaucratic Organizations Really Innovate?
Can Bureaucratic Organizations Really Innovate?Can Bureaucratic Organizations Really Innovate?
Can Bureaucratic Organizations Really Innovate?
 
Social Workplace Trust Study
Social Workplace Trust StudySocial Workplace Trust Study
Social Workplace Trust Study
 
hr practicees
hr practiceeshr practicees
hr practicees
 
Running Head Dissertation of Service Quality Improvement .docx
Running Head Dissertation of Service Quality Improvement       .docxRunning Head Dissertation of Service Quality Improvement       .docx
Running Head Dissertation of Service Quality Improvement .docx
 
Organizational Communication
Organizational CommunicationOrganizational Communication
Organizational Communication
 
Human Capital Growth Webinar: Five science based answers to the most pressing...
Human Capital Growth Webinar: Five science based answers to the most pressing...Human Capital Growth Webinar: Five science based answers to the most pressing...
Human Capital Growth Webinar: Five science based answers to the most pressing...
 
Reference Document
Reference DocumentReference Document
Reference Document
 
Measuring employee engagement [compatibility mode]
Measuring employee engagement [compatibility mode]Measuring employee engagement [compatibility mode]
Measuring employee engagement [compatibility mode]
 
How Strategic Human Resource Communications Influence Hiring Practice
How Strategic Human Resource Communications Influence Hiring PracticeHow Strategic Human Resource Communications Influence Hiring Practice
How Strategic Human Resource Communications Influence Hiring Practice
 
The challenge of Organizational Learning - Katie Smith & Amy Saxton
The challenge of Organizational Learning - Katie Smith & Amy SaxtonThe challenge of Organizational Learning - Katie Smith & Amy Saxton
The challenge of Organizational Learning - Katie Smith & Amy Saxton
 
Starmind mini guide future of work research
Starmind mini guide future of work researchStarmind mini guide future of work research
Starmind mini guide future of work research
 
2016 AAL Culture Survey
2016 AAL Culture Survey2016 AAL Culture Survey
2016 AAL Culture Survey
 

Recently uploaded

How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHelp Desk Migration
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxRakhi Bazaar
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
71368-80-4.pdf Fast delivery good quality
71368-80-4.pdf Fast delivery  good quality71368-80-4.pdf Fast delivery  good quality
71368-80-4.pdf Fast delivery good qualitycathy664059
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAScathy664059
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Paul Turovsky - Real Estate Professional
Paul Turovsky - Real Estate ProfessionalPaul Turovsky - Real Estate Professional
Paul Turovsky - Real Estate ProfessionalPaul Turovsky
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh JiPsychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh Jiastral oracle
 
Simplify Your Funding: Quick and Easy Business Loans
Simplify Your Funding: Quick and Easy Business LoansSimplify Your Funding: Quick and Easy Business Loans
Simplify Your Funding: Quick and Easy Business LoansNugget Global
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesAurelien Domont, MBA
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverseSiemens
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
WSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfWSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfJamesConcepcion7
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 

Recently uploaded (20)

How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your Business
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
71368-80-4.pdf Fast delivery good quality
71368-80-4.pdf Fast delivery  good quality71368-80-4.pdf Fast delivery  good quality
71368-80-4.pdf Fast delivery good quality
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAS
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Paul Turovsky - Real Estate Professional
Paul Turovsky - Real Estate ProfessionalPaul Turovsky - Real Estate Professional
Paul Turovsky - Real Estate Professional
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh JiPsychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
 
Simplify Your Funding: Quick and Easy Business Loans
Simplify Your Funding: Quick and Easy Business LoansSimplify Your Funding: Quick and Easy Business Loans
Simplify Your Funding: Quick and Easy Business Loans
 
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptxThe Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and Templates
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverse
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
WSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfWSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdf
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 

Valuing Internal Comms Employee Perspectives

  • 1. Valuing internal communication; management and employee perspectives Kevin Ruck and Mary Welch University of Central Lancashire, UK
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. How well informed am I? Do I have a voice?
  • 7. My organisation provides plenty of support for people. I identify with the organisation’s values and am an advocate of what it does. I know what my job responsibilities are and how they contribute to the team and organisation. I know how I am doing and have good development opportunities. I have regular opportunities to have a say and what I say is taken seriously. I am well informed about what is going on and what is planned and my line manager is committed to the organisation.
  • 8.
  • 9.

Editor's Notes

  1. This paper is based on a review of twelve leading academic and consultancy studies representing 10,928 respondents. It argues that approaches to assessment are too narrowly focused on process, rather than content. Assessment tools are outdated, rooted in a positivist research philosophy, and take little account of employee communication needs and the rise of internal social media.
  2. The paper explored approaches to assessing internal communication and the associated links to internal communication theory. As theory is incomplete, it is not possible to establish a definitive conceptual model of internal communication that can be used to guide assessment. However, it is possible to outline a new conceptual model of internal communication (figure 2) that takes more account of the individual and the social communication needs of employees, the cognitive and social psychological aspects of communication and identification, bridging and buffering, and the drivers for employee engagement that are missing or marginalised in many of the assessment instruments.