2 Lecture Seven Cs

Effective Communications (7 C’s) Lecture # 6

The seven C’s ,[object Object],[object Object],[object Object],[object Object]

Seven C’s of Effective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

1) Completeness ,[object Object],[object Object],[object Object],[object Object]

Five W’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conclusion of completeness ,[object Object],[object Object],[object Object],[object Object]

2) Conciseness ,[object Object],[object Object],[object Object]

How To achieve the conciseness ? ,[object Object],[object Object],[object Object],[object Object]

Avoid Wordy Expression ,[object Object],[object Object],[object Object]

Include only relevant information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Avoid un-necessary Repetition ,[object Object],[object Object],[object Object]

Some ways to eliminate unnecessary words ,[object Object],[object Object],[object Object],[object Object]

3) Consideration ,[object Object],[object Object],[object Object]

Three specific ways to indicate consideration ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object]

4) Concreteness ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],Accurately is purpose of clarity

Courtesy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How to generate a Courteous Tone ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thoughtfulness and Appreciation Writers who send cordial, courteous messages of deserved congratulations and appreciation (to a person inside & outside) help to build goodwill. The value of goodwill or public esteem for the firm may be worth thousands of dollars. Tactless, Blunt More Tactful Stupid letter; I can’t understand I should understand it, as there is no confusing word in this letter, could you please explain it once again ..? Its your fault, you did not properly read my latest FAX Sometimes my wording is not precise; let me try again

7) Correctness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use the right Level of Language ,[object Object],[object Object],[object Object],[object Object],[object Object]

Formal and Informal Words ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Substandard Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Facts and Figures Accuracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proper Use of Confusing Words ! ,[object Object],[object Object],[object Object],[object Object]

2 Lecture Seven Cs

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2 Lecture Seven Cs