I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
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7 Cs OF BUSINESS WRITING
Use the right level of language
Check accuracy of facts, figures and words
Maintain acceptable writing mechanics
Choose non discriminatory language
Use parallel language
Brief Introduction about 7C’S:
Effective Communication is very important skill for us to achieve success in both personal and professional life. Effective communication skill helps us to bridge with others.
1. Correctness
2. Conciseness
3. Clarity
4. Completeness
5. Concreteness
6. Consideration
7. Courtesy
COMMUNICATION IS AN PROCESS OF TRANSMITTING IDEAS AND INFORMATION FROM ONE TO ANOTHER
ORAL COMMUNICATION IS AN IMPORTANT COMMUNICATION WHICH HELPS IN BETTER COMMUNICATION AND UNDERSTANDING
-DOs and DON’Ts related to communication via emails;
-Top tips for effective email communication;
-Email etiquette and why it is important;
-Importance of timing;
-Lessons learned and best practices applicable to our projects
… and other interesting and useful material which will help you to write better emails.
This Presentation was prepared to tell the students how to write a letter to the teacher and business type letters were discussed in this presentation.
7 Cs OF BUSINESS WRITING
Use the right level of language
Check accuracy of facts, figures and words
Maintain acceptable writing mechanics
Choose non discriminatory language
Use parallel language
Brief Introduction about 7C’S:
Effective Communication is very important skill for us to achieve success in both personal and professional life. Effective communication skill helps us to bridge with others.
1. Correctness
2. Conciseness
3. Clarity
4. Completeness
5. Concreteness
6. Consideration
7. Courtesy
COMMUNICATION IS AN PROCESS OF TRANSMITTING IDEAS AND INFORMATION FROM ONE TO ANOTHER
ORAL COMMUNICATION IS AN IMPORTANT COMMUNICATION WHICH HELPS IN BETTER COMMUNICATION AND UNDERSTANDING
-DOs and DON’Ts related to communication via emails;
-Top tips for effective email communication;
-Email etiquette and why it is important;
-Importance of timing;
-Lessons learned and best practices applicable to our projects
… and other interesting and useful material which will help you to write better emails.
This Presentation was prepared to tell the students how to write a letter to the teacher and business type letters were discussed in this presentation.
The Seven Cs of Effective Communication.docxEdenrobe
Effective communication is essential in any personal or professional setting. To achieve effective communication, it is important to understand the Seven Cs of communication. These seven Cs of communication are clarity, conciseness, completeness, coherence, correctness, courtesy, and consideration. In this article, we will discuss each of these seven Cs in detail.
Clarity: Clarity refers to the use of clear and simple language. The message should be easy to understand and should not be ambiguous. It is important to use plain language that is easily understandable by everyone.
Conciseness: Conciseness refers to the use of brief and to the point messages. Messages should be concise and should not contain any unnecessary details. This helps in keeping the communication simple and effective.
Completeness: Completeness refers to the inclusion of all necessary information in the message. The message should be complete and should contain all relevant details. Incomplete messages can lead to confusion and misunderstandings.
Coherence: Coherence refers to the logical flow of ideas in the message. The message should be coherent and easy to follow. The ideas should be presented in a logical sequence that is easy to understand.
Correctness: Correctness refers to the accuracy and reliability of the message. The message should be factually correct and should not contain any errors or misleading information.
Courtesy: Courtesy refers to the use of polite language and respectful tone. The message should be delivered in a courteous and respectful manner. This helps in building a positive relationship between the sender and the receiver.
Consideration: Consideration refers to the empathy and understanding towards the receiver. The message should be delivered with consideration towards the receiver's feelings, emotions, and perspective. This helps in building trust and improving the quality of communication.
In conclusion, the Seven Cs of effective communication provide a framework for delivering clear, concise, complete, coherent, correct, courteous, and considerate messages. By following these principles, individuals and organizations can improve their communication skills and build strong relationships with their colleagues, customers, and stakeholders.
All of us communicate every day. The better we communicate, the more credibility we'll have with our clients, our boss, and our colleagues. Use the 7 Cs of Communication as a checklist for all of your communication. By doing this, you'll stay clear, concise, concrete, correct, coherent, complete, and courteous
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7 Writing Routine and Positive MessagesLEARNING OBJECTIVESAfte.docxblondellchancy
7 Writing Routine and Positive Messages
LEARNING OBJECTIVES
After studying this chapter, you will be able to
1. Outline an effective strategy for writing routine business requests
2. Describe three common types of routine requests
3. Outline an effective strategy for writing routine replies and positive messages
4. Describe six common types of routine replies and positive messages
MyBCommLab® Improve Your Grade!
Over 10 million students improved their results using Pearson MyLabs. Visit mybcommlab.comfor simulations, tutorials, and end-of-chapter problems.
Communication Matters . . .
“To succeed, I don’t need to be Shakespeare; I must, though, have a sincere desire to inform.”
—Warren Buffett, legendary investor and chairman of Berkshire Hathaway
Warren Buffett’s financial acumen has made him and many of his shareholders wealthy, but he is recognized almost as widely for his communication skills. His letters, essays, and annual reports communicate complex financial topics in simple language his readers can easily understand. His approach is simple: Even for a document that will be read by thousands of people, he visualizes a single person (often one of his sisters) as his audience. He treats this audience member as an intelligent human being, but as someone who doesn’t have the same level of experience with the subject matter he has. From there, he proceeds to organize and write his messages in a way that clarifies all the essential information and doesn’t try to impress or obscure with complicated language.1 Whether you’re posting a status update on a team blog or producing a report for an audience of thousands, Buffett’s approach is a great example to follow.
Warren Buffett often deals with complex financial issues in his line of business, but he has cultivated the ability to express even complicated subjects in clear, simple language that seeks to inform rather than to impress.
Louis Lanzano/Associated PressStrategy for Routine Requests
Much of your daily business communication will involve routine and positive messages, including routine requests for information or action, replies on routine business matters, and positive messages such as good-news announcements and goodwill messages, from product operation hints and technical support to refunds and ordering glitches. These messages are the focus of this chapter. Chapter 8 covers messages in which you convey negative information, and Chapter 9 addresses persuasive messages.
Making requests is a routine part of business. In most cases, your audience will be prepared to comply, as long as you’re not being unreasonable or asking people to do something they would expect you to do yourself. By applying a clear strategy and tailoring your approach to each situation, you’ll be able to generate effective requests quickly.
For routine requests and positive messages,
· State the request or main idea
· Give necessary details
· Close with a cordial request for specific action
Like all other business ...
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
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Facebook: arguni.hasnain
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
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Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
Seven C's
1.
2. When We talk about “ Effective
Communication” one thing that comes in
mind, what are the basic principles of
“effective communication” .
These principles tells us how your message
can becomes effective for your target group.
These principles also tell about style and
importance of the message.
These principles commonly known as 7 C’s
of effective communication.
5. Message Receiver- either listener or reader, desire
complete information to their question.
e.g. suppose you are working with multinational company
who is engaging with engineering goods , like A.C. Now
let say one of your major customer wants some technical
information regarding “thermostat” (because he wants to
convey the same to the end users ). In this case you have
to provide him complete information in a short span of
time.
If possible, provide him some extra information which he
does not know,.
In this way you can maintain a good business relation with
him, otherwise he may switch to an other company.
6. One way to make your message complete is to
answer the five W’s.
WHO?
WHAT?
WHEN?
WHERE?
WHY?
The five question method is useful when you
write requests, announcements, or other
informative messages.
For instance, to order (request) merchandise,
make clear WHAT you want, WHEN u need it,
WHERE it is to be sent.
7. Check list
1. Provide all necessary information.
2. Answer all questions asked.
3. Give something extra, when desirable.
8. The owner of a mutual fund stock wrote to the
investment department of your bank ,that he
wanted to sell his shares. He asked,” just how
does your bank want me to authorize this
sale?”
How would you reply to this query keeping the
five Ws and one H guideline in mind?
9. You are the president of an industry
association and have received the following
inquiry from an out of town member, “I think I
would like to attend my first meeting of the
association, even though I am not acquainted
with your city. Will you please tell me where
the next meeting is being held?
How would you reply to this letter keeping in
mind Completeness of the message?
10.
11. Conciseness means “convey the message by
using fewest words”.
“Conciseness is the prerequisite to effective
business communication.” As you know
that all businessmen have very short time .
Hence a concise message save the time and
expenses for both the parties.
12. For achieving the conciseness you
have to consider the following.
1.Avoid wordy expression
2.Include only relevant material
3.Avoid unnecessary repetition.
13. E.g. Wordy:- at this time.
Instead of “at this time” you can just use only a
concise word:- NOW ,
Always try to use “ To the point Approach” in
business scenario perspective.
14. Always try to provide only relevant information to the
receiver of the message.
Lets say one of your customer requested
for clients of the company
in reply you should provide simply list of clients at the panel of
your company.
No need to provide detailed business information about client at
all.
Observe the following suggestions to “ Include only
relevant information.”
› Stick to the purpose of message
› Delete irrelevant words
› Avoid long introduction, unnecessary explanation etc.
› Get to the important point concisely.
15. Some times repetition is necessary for
focusing some special issue.
But when the same thing is said with out two
or three reasons, the message become wordy
and boring.
That’s why try to avoid Un-necessary
repetition.
16. Use shorter name after you have mentioned
the long once. e.g.
Spectrum communications Private limited
use spectrum.
Use pronouns or initials E.g.
Instead of world trade organization use
WTO or You can use IT for Information
Technology.( keeping in views that receiver
knows about these terms)
17. Check list
1. Eliminate wordy expressions.
2. Include only relevant material.
3. Avoid unnecessary repetition.
18. Find single word substitutes for the phrases:
Along the same lines
At this time
Consensus of opinion
Date of policy
Due to the fact that =Because
During the time of the day
During the year of
Few and far between
For a price of
19. For the reason of that = Because
From the point of view of =From ,for
Have need of
In accordance with your request
In due course
Allow me to say
In reply , I wish to say
Please be advised
Please find attached
20. Rewrite the following by omitting articles, trite
expressions, rambling sentences and repetitions:
At this time I am writing to you to enclose the post paid
appointment card for the purpose of arranging a
convenient time when we might get-together for a
personal interview.
Will you ship us sometime, any time during the month
of October , or even November if you are rushed , for
November will suit us just as well , in fact a little bit
better , 300 of the regular three and a half inch blue arm
bands with white sewn letter in the middle .
21.
22. Consideration means – To consider the
receiver’s Interest/Intention.
It is very important in effective
communication while writing a message you
should always keep in mind your target group
consideration is very important “C” among all
the seven C’s.
23. i-Focus on “you” instead of “I” or “We”
ii-Show audience benefit or interest of the
receiver
iii-Emphasize positive, pleasant facts.
Using “you” help you, but over use lead a
negative reaction.
24. Always write a message in such a way how
audience should be benefited from it. e.g.
We attitude
I am delighted to announce that we will extend
to make shopping more.
25. You attitude
“You will be able to shop in the evening with the
extended hours.”
Readers may react positively when benefit are
shown to them.
Always try to address his/her need and want.
26. Always show/write to reader………… what has
been done so far as his/her query is
concerned.
And always avoid that his/her need and wants.
Always avoid that has not been done so far.
27. Check list
1. Focus on ‘You’ instead of ‘I’ and ‘We’.
2. Show audience benefits or interest in the
receiver.
3. Emphasize positive, pleasant facts.
28. Write with a ‘you ‘ attitude , it shows
consideration
I want to send my congratulations for ---
We will ship soon the goods your May 4
order----
We pay eight percent interest on -----
29. May I take this opportunity to express my
thanks for the account you recently opened
with our store. We are pleased to furnish a
wide variety of products for the home of
the individual customer. We want you to
take full advantage of the store services, for
we have the largest store in the city. Also
we make deliveries for our customer free of
charge with in a 30 miles radius of our
store. We welcome you to Ebony. If we can
be of additional help please let us know .
30. Avoid negative – unpleasant words to show
consideration
It is impossible to open an account for you today.
We don’t refund if the returned item is soiled and
unusable.
When you travel on company expense, you will
not receive approval for first class fare.
To avoid further delay and inconvenience , we
are sending this report by express mail.
31. Show reader benefit or interest in the
letter from an insurance company to
policy holders .
Because we have not written to you in
sometime , please help us bring our record
by filling and returning the other half of the
card .
32.
33. It means that message should be specific
instead of general. Misunderstanding of words
creates problems for both parties (sender and
receiver).
when you talk to your client always use facts
and figures instead of generic or irrelevant
information.
34. The following guidelines should help you to
achieve the Concreteness.
i- use specific facts and figures
ii-choose image building words
e.g.
General
He is very intelligent student of class and stood
first in the class.
35. Concrete
Salman’s GPA in B.Sc Electrical Engineering 2k3-
f session was 3.95/4.0, he stood first in his
class.
Always write on a very solid ground. It should
definitely create good image as well.
36. Check List
1. Use specific facts and figures.
2. Put action in your verbs.
3. Choose vivid, image-building words.
37. Rewrite the following in concrete form as the
sentences are too general and vague.
This computer reproduces campaign letters
fast
Our product has won several prizes.
These brakes stop a car within a short
distance.
38. Put action into the words by using active instead of
passive voice.
Tests were made by us
A full report will be sent to you by the supervisor.
The contract had a requirement ….
Mr. Singh will give consideration to the report ….
39. Use vivid image building words – adjectives
and adverts , and use less of abstract nouns
The camera has a system that gives good
pictures.
40.
41. In effective business communication the
message should be very much clear. So that
reader can understand it easily.
You should always Choose precise words.
Always choose familiar and easy words.
Construct effective sentences and paragraphs.
42. In business communication always use precise
words rather longer statements.
If you have a choice between long words and
shorter one, always use shorter one.
You should try your level best to use
familiar/easy to understand words so that
your reader will quickly under stand it
43. Familiar Next familiar words
1-after subsequent
2-home domicile
3-for example e.g.
4-pay remuneration
5-invoice Statement for payments
44. Check Lists
1. Choose precise, concrete and familiar word.
2. Construct effective sentence and paragraphs.
45. Use simple words
Circa(L)
Subsequent
Promulgate
Inadvertence
e.g..(L)
Domicile
Remuneration
46. Choose a conversational style
After perusal of pertinent data the conclusion
is that a lucrative market exists for the subject
property .
Easement for egress and ingress
A letter from the quality bureau to a plumber
said – “The efficacy of hydrochloric acid is
indisputable, but the corrosive residue is
incompatible with metallic permanence “.
47. Headings:8-10 words
Sentence length:15-20 words
Paragraphs:40-70 words
Soft words vs hard words
48.
49. Knowing your audience allows you to use
statements of courtesy; be aware of your
message receiver.
True courtesy involves being aware not only of
the perspective of others, but also their
feelings. courtesy stems from a sincere you-
attitude.
it is not merely politeness with mechanical
insertions of “please” and “Thank you” .
Although Appling socially accepted manners is
a form of courtesy .
rather, it is politeness that grow out respect
and concern for others.
Courteous communication generate a special
tone in their writing and speaking.
50. The following are suggestions for generating a
courteous tone:
Be sincerely tactful, thoughtful and appreciative.
Use expressions that show respect for the others
Choose nondiscriminatory expressions
Be sincerely Tactful, Thoughtful and Appreciative
Though few people are intentionally abrupt or
blunt, these negative traits are common cause of
discourtesy.
avoid expression like those in the left hand column
below; rephrase them as shown in the right-hand
column.
51. Tactless, Blunt More Tactful
Stupid letter; I can’t understand I should understand it, as there is no
confusing word in this letter, could you
please explain it once again ..?
Its your fault, you did not properly read
my latest FAX
Sometimes my wording is not precise; let
me try again
Appreciation
Writers who send cordial, courteous messages of deserved
congratulations and appreciation (to a person inside &
outside) help to build goodwill. The value of goodwill or
public esteem for the firm may be worth thousands of
dollars.
52. Check List
1. Be sincerely tactful, thoughtful and
appreciative.
2. Use expressions that show respect.
3. Choose nondiscriminatory expressions.
53. Show courtesy by avoiding tactless & blunt
language.
Your letter is not clear at all:
Obviously, if you would read your policy
carefully you will be able to answer these
questions yourself.
Apparently you already forgotten what I wrote
you two weeks ago.
54. Use gender friendly substitutes
Mankind
The best man for the job
Manmade
Manpower
Businessman
Sales man
Chairman
55. You guys should all be concerned about the
issue.
Each manger has an assigned place – he
should park his car….
Each customer will have change noted on his
bill
58. At the core of correctness is proper grammar,
punctuation and spelling.
however, message must be perfect
grammatically and mechanically
. The term correctness, as applied to business
messages also mean three characteristics
o Use the right level of language
o Check the accuracy of figures, facts and
words
o Maintain acceptable writing mechanics
59. we suggest that there are three level of
language
1. formal
2. informal
3. substandard.
Take a quick guess: what kind of writing is
associated with each level? What is the
style of each?
60. Formal writing is often associated with scholarly
writing: doctoral dissertations, scholarly, legal
documents, top-level government agreements and
other material where formality is demanded.
Informal writing is more characteristic of business
writing. Here you use words that are short, well-
known and conversational as in this comparison
list:
More Formal less formal
Participate Join
Endeavor try
Ascertain find out
Utilize use
Interrogate question
61. Avoid substandard language. Using correct
words, incorrect grammar, faulty
pronunciation all suggest as inability to use
good English. Some examples follow:
Substandard More Acceptable
Ain’t isn’t,aren’t
Can’t hardly can hardly
Aim to proving aim to prove
Desirous to desirous of
Stoled stolen
62. Check Accuracy of Facts, Figures and words
It is impossible to convey meaning precisely, through words, from the
head of the sender to a receiver. Our goal is to be as precise as
possible, which means checking and double-checking and double-
checking to ensure that the figures, facts and words you use are
correct.
“A good check of your data is to have another person read and comment
on the validity of the material”
Figures and facts
Verify your statistical data
Double-check your totals
Avoid guessing at laws that have an impact on you, the sender and
your
Have someone else read your message if the topic involves data.
Determine whether a “fact” has changed over time
63. Our Language (Any) is constantly changing. In fact, even dictionaries can not keep up with rapid
change in our language. the following words often confusing in usage:
A, An use a before consonants and
consonants sounds or a long ” u”
sound. Use an before vowels.
Accept, except accept is a verb and means to
receive. except is a verb or a
preposition and relates to
omitting or leaving out.
Anxious, eager Anxious implies worry, eager
conveys keen desire
64. Check List
Use the right level of language.
Check accuracy of figures, facts and words.
Maintain acceptable writing mechanics.