1. Darren Hessler
Cell (619) 944-9502
Email:darrenmarx77@yahoo.com
OBJECTIVE
To obtain a challeging position where I can contribute my extensive customer service, and management skills.
SKILLS
Microsoft Office (Access, Word, Excel Power Point, Outlook). ADP payroll systems, E-Verify, Data Entry, mutli-
tasking, Management of 30+ employees in various locations, Sales Forces, DFEH, WOTC forms, EDD forms,
audits, & appeals.
EDUCATION
University of Phoenix
B.S of Business Management and Human Resources
A.A. Fundamentals of Business
WORK EXPERIENCE
Internship- Pristine Environments
October 2014- March 2015
Assisted Human Resources department with all administrative duties. Including organizing trainings, entering data
into HRIS, E-Verify new employees. Conducted internal I-9 audits. Assisted with new employees with onboarding
paperwork, and questions (including proper uniforms, and locations of job). Organized employee files, and ensure
that all new hires were submitted to payroll, and verify they receive their first check, or debit cash card. Arranged
conference room with all necessary supplies for meetings or trainings. Routed phone calls as needed to proper
departments.
Team Manager- LifeLine Screening
September 2003-Present
Implemented new companywide techniques to complete tasks more efficiently. Team managed was ranked top 5 out
of 60, consistently. Interview new applicants, completed new hire packages, and trainings. Supervised day to day
operations, including upselling services to patients, inventory management, monthly and yearly preventative
maintenance of equipment, employee/client conflict resolution, ensured all patients received excellent customer
service. Arranged and ordered supplies as needed- stayed within allotted budget. Regularly reviewed and updated
company protocols and training manuals to ensure they met company standards and state and federal regulations.
Supported other teams with staff as needed. Conducted daily bank deposits, and entered payroll into HRIS system.
Oversaw 60+ employees, including traveling technicians through different areas of the U.S. and Australia.
Manager- Home Base
March 2001 to September 2003
Directed 30+ employees on day to day operations, including opening and closing techniques. Assisted in cashiering,
processing returns and inventory management. Resolved customer questions and issues. Implemented company
policies and procedures. Scheduled new hire interviews as needed, and assisted with new hire paperwork to ensure
completion and accuracy. Trained employees with company expectations with certain procedures.
REFERENCES
Available upon request.