1. DANA M. BARBISH
7676 Goldenrod Drive, Mentor, Ohio 44060 | C: 440-530-0341 | dbayty1@AOL.com
CAREER OVERVIEW
Enthusiastic customer service specialist with background in providing guidance on complex customer
Situations. Experienced in receiving, organizing, and filing complex information. Self-directed and resourceful with
professional demeanor and hard-working mindset. Committed to maintaining high standards of accuracy,
productivity and confidentiality. Dedicated and motivated to maintain customer satisfaction and contribute to
company success.
CORE STRENGTHS
High customer service standards Energetic work attitude
Strong problem solving ability Inventory control familiarity
Active listening skills Time management
Courteous demeanor excellent communication skills
WORK EXPERIENCE
08/2014 to Current Shipping/ Scheduler
LUBRIZOL － Painesville, Ohio
 Create Deliverynotes from sales orders
 Verifies items receivedby comparing the purchase order and the packing list/invoice,
 inspects condition of items and resolve the discrepancy (in weight, quality or unit price),
 Update data in the system and prepare label for the receiveditems.
 Issue to’s for the floor
 Batch split orders
 Prioritizes the work for second shift
 Prepare and send invoice and packing list to customer
 Drop/pick container program
 Call carriers in for the daily pick ups
 Create sample orders and air shipments
 Check the drivers in to get loaded
 Other supporting task from manager
01/2007 to 08/2014 Payroll Specialist
LUBRIZOL － Wickliffe, Ohio
 Timely processing of various records, including labor input from, PeopleSoft to ADP
 Responsible for coordinating and performing all aspects of payroll cycle processing ADP Software to include proper hourly
payrolls with high degree of attention to detail and accuracy.
 Continue to improve job performance through cross-training with other Employees in the payroll department, to increase
understanding of whole department functions and to learn to execute new tasks and/or responsibilities.
 Provide basic payroll information as required to support management informational needs relative to individual Employees,
departments, divisions and groups. This would include assisting with the preparation of information required for internal and
external audits, including information required for Workmen's Compensation coverage renewals.
 Assist with the reconciliation of the amounts collected and deposited for the employee and employer portion of payroll taxes,
(e.g.: Federal, FICA, State,City) to each payroll run, using standard payroll reports.
 Reconcile the amounts collected and deposited for voluntary deductions ( united way, Garnishments)

2.  Assist with input of confidential employee information required to maintain an accurate Payroll/Personnel data (address
changes, tax changes or direct deposit).
 Assist with payroll records for proper storage.
 Prepare weekly, monthly, quarterly and end of year payroll reports as required.
 ADP and Oracle systems contain highly sensitive and confidential information which requires this position to maintain the
ability to handle all information with professionalism and confidentiality.
 Other duties as assigned.
08/2005 to 12/2006 Customer Service Manger
ASG/EVEN CUT － Cleveland,Ohio
 Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and
terminations.
 Responsible for training and development staff,
 Estimating resource/labor needs, assigning work, meeting completion dates, interpreting and ensuring consistent
application of organizational policies.
 Maintain all timekeeping, overtime and vacation records and schedules.
 Act as a team role model and change-agent. Positively lead and influence team membersto partner together to achieve
individual
 Resolved customer questions, issues and complaints
 Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process
improvements. Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and
resources to budget and plan.
Additional SKILLS
SAP,ADP, ASI 400
Microsoft Word
Outlook Express
Oracle 11.03
People Soft