1. 1415 Eldridge Parkway, Houston TX 77077
CELL: (832)-978-9002 ⋅ 2rgonzal@gmail.com
Rene Gonzalez
BUSINESS SUMMARY
Employment case manager with several years of experience in human resources and management. An
enthusiastic and outgoing individual who is able to multitask while exhibiting good time management.
Excellent interpersonal and leadership skills among employees and customers alike, and able to
effectively communicate with people from diverse backgrounds. As someone who is detail-oriented,
resourceful, and teachable, comfortable adapting to various work environments. Currently seeking a
company who can utilize my knowledge and skills to better the company and myself.
EDUCATION
University ofHouston-Main Campus
Bachelors of Science Sociology 2011-2015
SKILLS
♦ Database Administration
♦ Taleo/People Soft/Pin Point
♦ Proficient with MS Office
Outlook, Access, Excel, PowerPoint, Word, Project,
Visio
♦ SRS inventory System
♦ Proven team work abilities
♦ State laws: OSHA
♦ Onboarding Process For New Hires
♦ Bilingual: English/Spanish
♦ Unemployment process
♦ Excellent communications andinterpersonal skills
♦ Hiring and Recruiting
♦ Instructor/Trainer for Policies andProcedures
♦ Financials:
o Department Sales, Gross profit, Labor
♦ Computer Languages/Skills: Windows, 10 Key, CACS,
SM10, PeopleSoft, Visual Slick Edit, On-Demand (IBM),
AvayaCMS, FDR-RPLID, Merchant Manager, NAPS,
Adobe Acrobat, and WinZip.
PROFESSIONAL EXPERIENCE
EMPLOYMENT CASE MANAGER 2015 – present
• Develop, create, and maintain employment solutions for refugees and
other displaced persons.
• Assess clients’employability and assist with development, formulation and
implementation ofemployment service plans, resumes and job
applications.
• Identify job opportunities, assist with application completion, coordinate
interviews, advocate for clients and follow-up with employers.
• Complete all case notesand program documentation, ensuring accuracy
and compliance within program guidelines and confirms timely delivery of
services.
HUMAN RESOURCE MANAGER 2015 - 2015
Target
▪ Ensured team compliance with OSHA.
▪ Ensured that new hire paperwork was completed and in compliance with
State Laws and company policy.
▪ Supervised all staffing processes—proactively planned for hiring needs to
ensure staffing ofwork centers.
▪ Developed a strong training culture and ensured consistent
implementation ofcompany procedures.

2. 1415 Eldridge Parkway, Houston TX 77077
CELL: (832)-978-9002 ⋅ 2rgonzal@gmail.com
FRONT END TEAM LEADER 2012 - 2013
Whole Foods
▪ Recruited, hired,developed,mentored and motivated Customer Service
Team Members.
▪ Trained personnel on processing procedures.
▪ Provided vision and direction to the Customer Service Team.
▪ Maximized productivity and efficiency through proper scheduling.
▪ Achieved required financial targets.
OPERATIONS MANAGER 2010- 2012
Academy Sports and Outdoors
▪ Responsible for managing personnel in assigned department including
hiring, training, evaluating, disciplining, terminating.
▪ Ensured team compliance with OSHA.
• Ensured that newhire paperwork was completed and in compliance with
State Laws and company policy.
• Recommended annual salary increases and bonusesfor department
associates.
• Performed reference checks on applicants.
• Responsible for auditing and filing ofdepartment paperwork.
DRUG STOREMANAGER 2004 - 2010
HEB Grocery
▪ Reached department goals in sales, gross profit, and labor budgets.
▪ Managed department workflow and schedules to attain 100% completion
of SOPs on a daily basis.
▪ Utilized department best practices and HEB standard operating
procedures to achieve department budget and metrics.
▪ Completed and distributed all required reports and paperwork such that
accounting statements accurately reflected departmental performance.
REFERENCES AVAILABLE UPON REQUEST