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BRINGING THE WEB BACK:
the digital literacies we need (right now)
Bonnie Stewart
University of Windsor
DIGITAL LITERACY SYMPOSIUM 2019
Virginia Tech
who here uses “the web?”
how do we understand its shifting structures?
a digital
identity
story
me on the web, 2006
participatory communities
architecture of Web 2.0
6 years, 2 months
13,530 non-spam comments / links from readers
https://www.flickr.com/photos/7304209@N02/16515490143
me on the web, 2012
monetization
algorithmic identities
me on the web, 2019
misinformation
Something is rotten in democracy when huge numbers of those
participating in its debates are unaccountable and
untraceable, when we cannot know who or even
what they are…the bots are everywhere now.
-Bridle (2018)
https://www.versobooks.com/books/2698-new-dark-age
sensationalism
Information organizations, from libraries to schools and
universities to governmental agencies, are increasingly being
displaced by a variety of web-based "tools" as if there are
no political, social, or economic
consequences of doing so.
- Noble (2018)
https://nyupress.org/9781479837243/algorithms-of-oppression/
surveillance
https://www.jamesmullarkey.com/2019/03/is-this-smart-device-safe-in-my-home-three-simple-checks/
extraction capitalism
https://www.ted.com/talks/zeynep_tufekci_we_re_building_a_dystopia_just_to_make_people_click_on_ads
The new Silicon Valley venture philanthropists are seeking
more overtly computational models of education reform…
to design new software systems and
technological fixes for insertion into the
institutions of education. 

- Williamson (2017)
Williamson, B. (2017). Educating Silicon Valley: Corporate education reform and the reproduction of the techno-economic revolution. Review of
Education, Pedagogy, and Cultural Studies, 39(3), 265–288. doi:10.1080/10714413.2017.1326274
we’ve handed over control of our
data, our identities, & our
shared public infrastructures, 

including democracy. 



we are outsourcing 

knowledge-making & governance 

to AI.
okay. so…run away?
we need to bring back the web.



Or bring into being a NEW web.

a pro-social, pro-societal web.
The
Luddites?
•  NOT anti-technology
•  Threatened by the effects of
encroaching industrial systems
•  No vote to change the systems
affecting them
•  Organized “friendly societies” for
protection
•  Broke machines
•  14 executed in 1813
•  When you don’t tell your story, it
becomes another story
we do NOT get to be Luddites.
(but we DO need a
subversive hope)
and we DO need to understand what
counts as enfranchisement in
the systems we are in.
a critical pedagogy approach
Nothing will change until WE change – until we
throw off our dependence and
act for ourselves.
- Horton (1997)
https://www.amazon.ca/Long-Haul-Autobiography-Myles-Horton/dp/0807737003
key digital literacies for building
a better web:
1. complexity

2. cooperation

3. contribution

COMPLEXITY
CYNEFIN
Snowden &
Boone (2007)
To know how
to address a
problem, you
need to know
what kind of
problem you
HAVE.
https://hbr.org/2007/11/a-leaders-framework-for-decision-making
OBVIOUS
OBVIOUS PROBLEMS
1. Only one answer needed
2. That answer always works
3. Does not require subject matter expertise
4. Solutions can be Googled
COMPLICATED
1. Sometimes more than one solution is
possible
2. A solution is possible
3. Requires subject matter expertise
4. Usually a lot of work
COMPLICATED PROBLEMS
COMPLEX
COMPLEX PROBLEMS
1. Do not have a solution
2. Can only work on part of the problem
3. Iteration is key
4. You have to look for patterns
complicated or complex?
landing on the moon
complicated or complex?
climate change
complicated or complex?
raising kids
complicated or complex?
coding
complicated or complex?
“personalized learning” through predictive analytics
student success
complicated or complex?
complicated systems of thought
CANNOT solve complex problems
While machine intelligence
is rapidly outstripping human performance in
many disciplines, it is not the only way of thinking,
and it is in many fields catastrophically destructive.
- Bridle (2018)
https://www.versobooks.com/books/2698-new-dark-age
complicated or complex?
hijacked democracy
we need literacies
– & digital practices –
that foreground COMPLEXITY
http://andrewcerniglia.com/wp-content/uploads/2009/12/Cynefin_Framework.pdf
STRATEGY:
probe
rense
respond
no single right answersystem in constant fluxpatterns emerge over time
COOPERATION
How might technoscience be appropriated and
reimagined for more liberatory ends? How, in short, can
we design our sociotechnical systems differently?
- Benjamin (2018)
https://www.princeton.edu/news/2018/03/29/what-i-think-ruha-benjamin
“If you want to travel fast, travel alone.

If you want to travel far, 

travel together.”
- probably NOT actually a proverb
the web is a complex system of
collaboration & cooperation.
like scholarship.
Collaboration is a coordinated, synchronous activity
that is the result of an ongoing effort to construct and
maintain a shared idea of a problem.
Cooperation divides labor among participants,
so each unit is responsible for solving a
portion of the problem.
our problem? we’ve made ourselves
extras in our systems.
Any strategy other than mindful, thoughtful cooperation
is a form of disengagement: a retreat that cannot hold.
We cannot reject technology any more than we can
ultimately and utterly reject our neighbours in society &
the world; we are
all entangled.
- Bridle (2018)
http://www.flickr.com/photos/13521837@N00/2577665727https://www.versobooks.com/books/2698-new-dark-age
we can’t fix the web without the
machines.
resistance as presence & participation
https://plus.google.com/+DaveGray/posts/CQRVeKEsUvFpid=5751686447270321954&oid=117373186752666867801
webs are fragile, but also strong.
CONTRIBUTION
how to build presence
a pro-
social
web
for work.
play.
https://www.sscqueens.org/projects/screening-surveillance/frames
art.
scholarship.
sharing of
resources &
recommendations.
#phdchat
sharing
support.
publishing.
research funding.
collaboration & cooperation
professional learning.
teaching.
The classroom, with all its
limitations, remains a
location of possibility. We
have the opportunity to
labor for freedom…even
as we collectively imagine
ways to move beyond
boundaries, to transgress.
This is education as the
practice of freedom.
– hooks, 1994
https://www.amazon.com/Teaching-Transgress-Education-Practice-
Translation/dp/0415908086
https://www.lc-global-us.com/our-change-and-innovation-consulting-approach/
we can do better. together.
we get to work towards better systems.
THANK YOU.
@bonstewart

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