Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Driving Team Productivity with Enterprise Social
1. Driving Team Productivity with
Enterprise Social
March 28, 2013
Speakers:
Rob Koplowitz, Walton Smith, Nick Matthews
#yamteam
2. Speakers
Nick Matthews
Rob Koplowitz Walton Smith Senior Customer
VP, Principal Analyst Principal Success Manager
#yamteam
3. A few notes before we begin…
› To join the conversation on Twitter, use the hashtag
#yamteam
› Submit questions along the way via the Q&A widget
› If you experience issues with slides advancing, please
refresh your screen: F5 (Windows) / Command R (Mac)
› Audio is being provided by your computer, so be sure your
speakers are turned on
› The webinar is being recorded and you will receive a link to
the recording via email
#yamteam
4. Finding The Value Of Social
Business Software
Forrester Research
Rob Koplowitz
VP, Principal Analyst
Questions to: @rkoplowitz
March 28, 2013
6. We are working more remotely
66% of information workers
in NA and EU already work
remotely, half of whom are
Hyper-Mobile
#yamteam
Source: Forrsights Workforce Employee Survey, Q1 2011
7. We will carry incredible power and
functionality wherever we go
49% of information workers have
smartphones and 25% use them for
work*. 62% percent of organizations
plan to or have implemented
enterprise mobile applications†.
#yamteam *Source: Forrsights Workforce Employee Survey, Q1 2011
†Source: Forrsighs Budgets And Priorities Tracker Survey, Q4 2010
8. Interactions will get richer and more lifelike
18% of information workers use
desktop video conferencing for
work* while 55% percent of
organizations plan to or have
implemented these capabilities†.
*Source: Forrester’s Q2 2011 US Workforce Technology And Engagement Online Survey
#yamteam †Source: Forrsighs Budgets And Priorities Tracker Survey, Q4 2010
9. We will access information in new ways
11% of US information
workers, 17% of Gen Y, and
28% of directors and
executives use tablets at least
once a day
#yamteam Source: Forrester’s Q2 2011 US Workforce Technology And Engagement Online Survey
10. The cloud will drive new possibilities
18% of organizations have
implement content or
collaboration in the cloud, 21%
more are planning to do so.
#yamteam Source: May 3, 2011, “The SaaS Market Hits Mainstream: Adoption Highlights 2011” Forrester report
11. We will become increasingly social
Of US information workers, 20%
use public social networks, 56%
are investing in enterprise
social solutions.
#yamteam
Source: Forrester’s Q2 2011 US Workforce Technology And Engagement Online Survey
12. And, it’s a priority for many
53% consider increased use and
deployment of collaboration
technologies a high or critical
software priority.
#yamteam Source: Forrsights Software Survey, Q4 2010
24. Drivers @ Work
26,000+ employees
5,000 new hires in 2011
71%+ staff on client sites,
many on first day
Geographically dispersed offices
Need easy access to relevant
information
Outlook is defacto collaboration tool
#yamteam
27. Users are forming relationships
Since 2008:
• 230,209 messages posted by 10,632 members
• 83,399 following relationships
• 18,191 Group memberships
• 591 Groups created #yamteam
29. Team alignment during disasters
#yamteam
“It’s helped us discuss storms, how they affect our work & what #techissue was
caused by them.”
30. Proof #yammerworks
#yamteam
“Wow, thank you! This is seriously helpful. I was starting to wonder if nobody knew.”
31. A few thousand Booz Allen
employees at several principal offices
Employees co-located with
colleagues and supervisors
Traditional communications channels
Competitors followed a similar
communications model
#yamteam
32. Dispersed workforce where employees are not
co-located with their colleagues or teams
Using Yammer to stay connected and form
relationships with teammates virtually
Recreated in-person interactions in an online
environment where knowledge is shared and
searchable
Created an environment to locate experts and
answers quickly, from any location at any time
Employees are building new networks outside
of their immediate teams and geographies
#yamteam
33. Enterprise social networking from
anywhere, anytime
Cross-Platform capabilities including innovation
management
Enabled capability to meet firm-wide data retention
policies and secure content monitoring and data
exports for discovery
Strengthen cross-organizational engagement across
all staffing levels
Group membership administration across enterprise #yamteam
tools (Hello, PME, Yammer, People, etc)
34. Thank you
Walton Smith
Smith_walton@bah.com
@walton3
#yamteam