Cloud computing is changing the interaction within businesses and with their clients. Comparison on how the cloud infrastructure is similar to the electrical infrastructure. These changes also affect how virtual work teams work.

1. The Impact of the Digital Revolution on
the Business Environment
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2. Moderator
Erik Asgeirsson
President, CEO,
CPA.com, Inc.
@ErikAsgeirsson
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3. Nicholas Carr, Pulitzer Prize nominee
and author of The Big Switch
Tom Bachmann, Master
Leadership Trainer, Paychex
Copyright © 2013 American Institute of CPAs. All rights reserved.
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Panelists

4. Digital CPA Webcast Series –
Building a community of digital CPAs who embrace change
and the transformational effects of technology on today’s practice
February 12th
(on-demand)
• Capitalizing
on Tax
Season
• SSARS
Exposure
Draft
June 3rd
(on-demand)
• Trends &
Strategies for
Today’s
digital CPA
• Social Media
September
18th
• Technology
changing
business &
society
• Leading
virtual work
teams
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Access archives at DigitalCPA.com

5. How are you working?

6. The Impact of the Digital Revolution on the
Business Environment
The revolution in computing and how it’s
reshaping business & society – Nicholas Carr
Strategies for leading virtual work teams and
the changing workplace dynamics – Tom
Bachmann
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7. The Big Switch
Nicholas Carr

8. Big Switch 1.0
In-house DC generator
(1900)
Utility AC grid
(1920)

9. Big Switch 2.0
In-house data center
(2000)
Cloud grid
(2020)

10. A Classic Disruption
Performance demanded at
high end of market
Performance demanded at
low end of market
Sustaining
Technology
Disruptive
Technology
Time
Performance
[ Overcoming Barriers [ ] Empowering the User >
Source: Clayton Christensen.

11. Disruption Stage 2:
Empowering Customers

12. Disruption Stage 2:
Empowering Customers
Cloud grid
as platform
Heterogeneous
apps and
appliances

13. Big Data
Internet of
Things
Robotics
“Automation Cloud”

14. Rethinking Business
‣ Changing markets
‣ Changing competition
‣ Changing roles and skills

15. Questions?
Copyright © 2013 American Institute of CPAs. All rights reserved.
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16. Leading Virtual Work Teams
Tom Bachmann, Master Leadership Trainer
Paychex, Inc.
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17. Leading Virtual Work Teams
In the next 20 minutes, let’s…
• Discuss leadership tools necessary to
thrive and succeed in a virtual
environment
• Introduce some tech tools you’ll need
to stay connected with your people
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18. But first, a question:
“What are some concerns when moving to a virtual
work team?”
And now a second question:
“What are the 3 tenets of Real Estate?”
• Location
• Location
• Location
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Correct!

19. So, then, what are the 3 tenets of
Leadership?
• Communication
• Communication
• Communication
Nice!
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20. Leading Virtual Work Teams
How big is your shadow?
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21. Leading Virtual Work Teams
Alex, and the language of Virtual Leadership
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22. Leading Virtual Work Teams
The HQ Stigma
“HQ has
no clue.”
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23. So how do you lead a successful
virtual team?
You first have to change your paradigm:
Move work to the workers,
not workers to the work.
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24. Leading a Virtual Work Team
In-House Leadership
Clear expectations
Frequent interaction
Positive engagement
Effective communication
Trust and accountability
Virtual Leadership
More clear expectations
More frequent interaction
More positive engagement
More effective
communication
Same 
But how?
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25. Winning Leadership Behaviors
How about a Top 10 List?
1. Assign meaningful projects
2. Team building events and social activities
3. Trust first. Assume positive intent
4. Coach behavior, measure results
5. Use a participatory management style
6. Be crystal clear about your expectations
7. Establish personal contact and rapport early
8. Face to face visits whenever possible
9. Encourage appreciative and constructive feedback
10.Communicate, communicate, communicate!
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26. Leading Virtual Work Teams
Dr. Albert Mehrabian and you.
When you talk face to face with
someone, your tone and body
language make up 93% of your
message.
But what happens when you
are on the phone, not face
to face?
Body Language: 55% to 0%
Words: 7% to 13%
Energy/Tone: 38% to 87%
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F2F Phone

27. Tech Tools in a Virtual Environment
Look what’s happened in the last 10 years…
• Email
• Lync – IM & screen sharing
• Campfire – group chats
• 1:1 phone call
• Single number reach
• Conference calling
• Google docs
• Basecamp – tasks, calendars, files
• Dropbox – file sharing, photos
• Sharepoint – MS’s basecamp
• OneDrive – MS’s google docs
• Jing – screen shots and short videos
• CloudConnect - virtual desktop
Web Conferencing Options
• Skype
• WebEx
• GoToMeeting
• On24
• AnyMeeting
• Fuze
• Google hangouts
• Join.me
• MeetingBurner
• Zoom
• Yugma
• Lifesize
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28. Leading Virtual Work Teams
Who’s got a
question?
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29. Resources
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30. Available Resources
“Roadmap to Profitability…” Workshop
• Atlanta, GA ; October 22-23, 2014
CPA.com Blogs
• www.cpa.com
White Papers
• “Harness the Power of the Cloud” by Geoffrey Moore
Case Studies on Key Verticals
• Not for Profits, Franchises, etc.
Interviews with Thought Leaders
• www.YouTube.com/user/CPA2BizVideo
@CPAcom #DigitalCPA

32. Visit DigitalCPA.com

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34. Thank You!
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