Under the hood of Yammer


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Delivered @ the Office 365 Summit in Sydney

A social network is not implemented in the same way as traditional software is; not only is Yammer a pure cloud service, but the deployment approach, the iterative and fast development methodology, the user access and interfaces change the role of IT. Attend this session to understand how you can manage users, perform the admin tasks, set-up integrations and understand the technical aspects of Yammer.

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Under the hood of Yammer

  1. 1. Jennifer L. Stevenson Enterprise Social & Business Productivity Architect Microsoft Enterprise Services @jlstvnsn
  2. 2. Social Networking Consumerization of IT
  3. 3. Core Principles of Yammer Users First
  4. 4. Team Collaboration Employee Engagement Business Agility Users First
  5. 5. 1. Deployment Methodology 2. Development and Architecture 3. User Access 4. User Interface Users First
  6. 6. Deployment Methodology Users try and adopt Yammer They invite their colleagues IT take control and ownership
  7. 7. Deployment Methodology
  8. 8. Development
  9. 9. Agile Architecture Architecture Monolithic Architecture
  10. 10. User Access
  11. 11. User Interface
  12. 12. Security User Management Administration Integrations The new role of IT
  13. 13. Security • Customer own their data • Private network for your organization • Safe-Harbor compliant • Plan, Do, Check, Methodology • Secure development best practices • Code review • Vulnerability scans • Secure access (SSL/TLS) • Separated dev/test & production networks • Separated application and data server • Yammer Datacenter is SSAE16 SOC1 T2 certified • Plan to move to Microsoft Global Foundation Service’s datacenter • Provisioning: - Manual - Bulk Update - AD Sync • Authentication - Yammer - SSO
  14. 14. User Management Yammer account and authentication Basic Bulk update AD Sync Provision SSO Enabled Authentication Suspend/ Delete Null
  15. 15. Administration • Usage Policy • Org Chart • Profile fields • Data Export • Soft / Hard Delete • Keyword Monitoring • Admins appointment • Policy on External Network
  16. 16. $ $ $ $ $ $ $ Integrations
  17. 17. The Open Graph Protocol Actor, Jane Action, Uploads Object, Sales Agreement
  18. 18. Share in Yammer
  19. 19. Contribute, Share, Follow, Search and Find
  20. 20. And See it Back
  21. 21. SharePoint 2010 Webpart, Send and Search
  22. 22. SharePoint 2013 Web App, Search and Find
  23. 23. Where are we going?
  24. 24. Yammer Roadmap Update
  25. 25. Yammer Roadmap Update
  26. 26. Thank You! Jennifer L. Stevenson Enterprise Social & Business Productivity Architect Microsoft Enterprise Services @jlstvnsn
  27. 27. Work like a network
  28. 28. Appendix
  29. 29. Basic Enterprise Basic Yammer Features Collaboration Features Yammer Mobile Apps Admin Tools Network level Apps and integration Support and Services Basic vs Enterprise Version
  30. 30. Sites, Blogs & Twitter Welcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social Networks | Yammer Success Center Discover SharePoint Yammer SharePoint blog @Yammer @SharePoint @Office365 Press How Microsoft got its own employees to use Yammer Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks Yammer Accelerates Momentum Following Microsoft Acquisition The Yammer journey so far at NAB Research Bring your own service: Employees want social tools at work, despite company restrictions Evolution of the networked enterprise: McKinsey Global Survey results Yammer’s 2013 Business Value Survey Results
  31. 31. Yammer Plans & Pricing Basic vs. Enterprise Network features Enterprise IT Security, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services Administration & Integrations Admin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc. SharePoint integration Make Yammer your default social network in Office 365 Yammer App for SharePoint Set up the Yammer App for SharePoint Integrate Yammer with on-premises SharePoint 2013 environments (white paper)