Enterprise Social from Microsoft


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Delivered @ the Office 365 Summit in Sydney

Enterprise Social enables new scenarios allowing companies to transform their business by becoming more innovative and agile. Microsoft has made significant investments in Enterprise Social in Office 365, SharePoint 2013 and with the acquisition of Yammer. In this session we discuss & demonstrate: our Social vision and how MSFT is uniquely positioned; the latest product roadmap with Yammer, Office 365 and SharePoint; and successful steps in a Social journey.

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Enterprise Social from Microsoft

  1. 1. Jennifer L. Stevenson Business Productivity Architect Microsoft Enterprise Services
  2. 2. Embrace Social to drive Business results Creating new experiences to help people get things done Transform your Business
  3. 3. Business Value
  4. 4. Rise of the powerful consumer is driving business transformation people around the globe have a social networking account Inside your business employees want to harness information, , and work together in new ways of companies are deploying at least one social software tool Always on — Consumers use an average of devices every day Outside your business have more information and want to in new ways of online consumers expect a response within one hour via social media Millennials will make up of the American workforce by 2025 Employees need to and across the firewall to partners and customers Companies with >1000 employees average more data than the US Library of Congress
  5. 5. Four scenarios from our most successful customers Give your people a voice and encourage them to make a difference Get more done by connecting employees, customers, and partners Allow your employees to be more responsive and increase the speed of business Innovate and adapt in a world of constantly changing business needs https://www.yammer.com/customers/
  6. 6. Employees at all levels share their ideas via the company newsfeed making them feel more engaged and connected to the overall vision. The top initiative of the company’s new CEO is to drive employee retention by giving every employee a voice. Companies with see: She engages employees in a two way conversation about company culture via a group conversation and by creating a poll.
  7. 7. The team uses newsfeeds to stay in sync, reducing email traffic and making it easier for people to know where things stand. They use a team site, conference calls, and IM to manage the project and collaboratively edit documents in the cloud. A cross-functional project team is managing a world-wide product launch. Organizations and companies with see a by McKinsey, The Social Economy, July 2012
  8. 8. Time spent searching for company information is using Executives are able to get real-time feedback from employees on important announcements and initiatives quickly make changes. Employees use Yammer embedded into their SharePoint intranet to have vibrant discussions on important topics. A company wants to ensure its employees have a place to find up- to-date information on the company. McKinsey, The Social Economy, July 2012
  9. 9. Using a newsfeed, they quickly iterate on the original concept, incorporating new data quickly and decreasing time to market. They use CRM to find the appropriate customers and partners and invite them into an external network to gather feedback. The company is developing a new product and needs to work with a variety of external stakeholders. engage & energize the organization through ongoing communication and involvement. McKinsey Global Survey: What Successful Transformations Share, 2010
  10. 10. Attract, engage, and retain your employees with a social intranet. Respond rapidly with social productivity tools that promote working as a network Adapt, innovate, and win with social business processes Connect, collaborate, and share with social productivity tools.
  11. 11. Enterprise Social Roadmap
  12. 12. New experiences that combine social, collaboration, email, and Unified Communications Enterprise-class platform for security, management, and compliance Transforming businesses by connecting employees, partners, and customers Pervasive social layer connecting people, content, and business data
  13. 13. Building a complete vision for Enterprise Social
  14. 14. Enterprise Social Integration Roadmap
  15. 15. https://www.yammer.com/about/pricing Yammer NOW AVAILABLE as part of Office 365
  16. 16. Transform your business with Enterprise Social from Microsoft
  17. 17. Get Engaged
  18. 18. Your organization can explain how ESN helps them do their job better Executives and key contributors are committed to driving adoption and show it by participating The right sources of business data are connected to your Enterprise Social solution A proactive, analytics- based approach is applied to driving value
  19. 19. Legitimacy Leadership, usage policy, endorsement, license to explore and contribute Guided self-discovery Provide people with the conditions to find the value out for themselves Success sharing Create a virtuous circle Walk before you can run Don’t expect miracles overnight
  20. 20. The Social Organization: How to Use Social Media Gartner Research
  21. 21. Thank You! Jennifer L. Stevenson Business Productivity Architect Microsoft Enterprise Services @jlstvnsn
  22. 22. Appendix
  23. 23. Sites, Blogs & Twitter Welcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social Networks | Yammer Success Center Discover SharePoint Yammer SharePoint blog @Yammer @SharePoint @Office365 Press How Microsoft got its own employees to use Yammer Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks Yammer Accelerates Momentum Following Microsoft Acquisition The Yammer journey so far at NAB Research Bring your own service: Employees want social tools at work, despite company restrictions Evolution of the networked enterprise: McKinsey Global Survey results Yammer’s 2013 Business Value Survey Results
  24. 24. Yammer Plans & Pricing Basic vs. Enterprise Network features Enterprise IT Security, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services Administration & Integrations Admin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc. SharePoint integration Make Yammer your default social network in Office 365 Yammer App for SharePoint Set up the Yammer App for SharePoint Integrate Yammer with on-premises SharePoint 2013 environments (white paper)