1. JEREMIAH SWEENEY
3714 WESTCLIFF AVENUE
RICHMOND, VA 23222
(804)912-9013 | J.SWEENEY1331@VC.EDU
TARGETING ENTRY-LEVEL HELP-DESK POSITIONS
 Upcoming Virginia College graduate offering a strong academic background in IT.
 Consistently recognized for technical troubleshooting skills used to resolve
challenging technical issues and hard ware rapidly and cost-effectively taking pc apart
and putting it back and or building it from scratch.
 Quickly learn and master new technology; equally successful in both team and self-
directed settings; and proficient in a range of computer systems, languages, tools and
testing methodologies.
EDUCATION
VIRGINIA COLLEGE, RICHMOND, VA
 Certs. A+ Security+ Network+ (expected 4/4/17)
 GPA: 3.7/4.0
Concurrent Employment with College Studies:
 Network informational technology group (2016 to Present): Provide
 IT solutions, Data recovery, Remote support, home & Internet security,
business & personal pc Svcs., Website Design, Home Music Studio, Mobile
Electronic Svcs., Game Console Svcs., Computer Builds/Parts Consulting’s,
flexibility, and work excellence in providing IT support to students, faculty, and
the Richmond area.
TECHNOLOGY SUMMARY
 Certifications: CompTIA A+, network+, security+ expecting
 Systems: Linux, Windows android, Mac OS
 Technology Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, Java

2. IT EXPERIENCE
Virginia college, Richmond, VA
N.I.T. G treasurer
Handled technical troubleshooting within an enterprise environment, including system
crashes, slow-downs, and data recoveries. Engaged and tracked Priority 1 issues, with
responsibility for the timely documentation, escalation (if appropriate), resolution and
handled raffles and other money related attributes.
Selected Contributions:
 Researched and developed a webpage for the N.I.T.G found ways to make money
while in school and fixed students and customers computers dirty, clean, erased hard
drives put OS on pc, fixed screens, added virus protection software and more.
 Exceeded issue-resolution targets and achieved exemplary customer satisfaction,
making the customer aware of ways to keep a healthy computer and more.
 Handled 20+ customer devices, my clientele so far has given me outstanding
recommendations to friend’s family and coworkers growing as I go.
Available for Relocation and Travel