1. Keith Pettiford
Peace Street  Oxford, NC  (919) 691-2737  kpettiford8978@vgcc.edu
Targeting IT Positions
 Vance Granville Community College graduate offering a firm academic background in IT combined
with experience fromprojects and labs.
 Consistently working with Software Applications, Hardware needs and technical troubleshooting
skills used to rapidly and constantly resolve challenging technical issues.
 Quickly learns and masters new technology; equally successful in both team and self-directed
environments; and proficient in a range of computer systems, tools and testing methodologies.
EDUCATION
Vance Granville Community College,
Henderson, NC
Degree received 7/25/16
A.S. in Computer Technology Integration
Concurrent College Studies:
 Student IT Support Track (2013 to 2016): CTI students are prepared to provide help desk,
technical support and administrative positions. I have worked on numerous applications, email,
cloud storage and other emerging technologies. The skills I possess are using computers to design,
process, manage, and communicate information. Earned commendations for teamwork, flexibility
and work excellence in providing IT support to students.
 Capstone Project Member, Capstone project member for assigned team blue and helped in the
foundation of the non-real business Traction Unlimited (January to May): Leveraged strengths in
teamwork, communications and time sheets. Creating the blueprint of the building, creating music
and supporting my teammates through all applications and knowledge at my disposal is what I
have accomplished on this team. We are expected to be one of the top best teams for this project.
TECHNOLOGY SUMMARY
Certifications: MTA Security Fundamentals, MTA Networking Fundamentals and Microsoft Office
Word, Power point, Excel and Access
Systems: Windows Xp, vista, 7, 8, 10,
Databases: Relational Databases
Languages: HTML
Software: Gimp, Vmware, MS Office, Virtual Box, Audacity, Command Prompt, Windows
Firewall, Notepad, AVG, Malwarebytes, CCleaner, Super Anti-Spyware
IT EXPERIENCE
Vance Granville Community College,
Henderson, NC
Handled technical troubleshooting within a technical environment, including Virtual machines Bios,
Internet, Ethernet, DNS, DHCP, TCP/IP and Ping. Engaged and tracked Priority 1 issues.
SelectedContributions:
 Researched and developed knowledge-based skills for installation and management of OS.
Implemented solutions to missing/outdated software and hardware and missing/outdated drivers.
 Handled multiple troubleshooting environment’s including command prompt, device manager, task
manager, control panel, disk management and consistently met high standards.