Andrew Sexton has over 10 years of experience as the sole proprietor of NohoTek, a computer repair and networking business. He sets up, installs, and repairs computer hardware and networks for clients, and recommends system upgrades. As a freelancer, he has assessed issues for clients like power failures and server bottlenecks, presented solutions, and project managed implementations. Sexton also has telemarketing sales experience and skills in computer repair, the Adobe Suite, and WordPress development. He received graphic design training from Gordon Institute of TAFE in Australia.

1. ANDREW SEXTON
73 Bridge St., Unit #1 Northampton, Massachusetts, 01060 413-695-3192 andrewsexton0@gmail.com nohotek.com
WORK EXPERIENCE
NohoTek, Northampton, MA
Sole Proprietor, Jan 2012 – present
 Repair/install hardware, peripheral equipment, following design or installation specifications.
 Set up computer equipment and networks, cable management, operating systems,and appropriate software.
 Prepare evaluations of software and hardware; recommend improvements or upgrades according to clients’ needs.
 Modify or custom-design and build personal computers and laptops for specified userneeds.
 Determine network hardware/software requirements, such as platforms, interfaces, bandwidths,or routine schemas.
 Develop and implement solutions for network problems.
 Diagnose and remove viruses,spyware, rootkits and more.
 Create customized solutions for data backup, storage, protection,and recovery.
 Manage back-end and direct email servers,create FTP servers.
 Troubleshoot and maintain small-to-medium business networks.
 Develop and maintain client relationships and outreach initiatives.
SELECTED FREELANCE EXPERIENCE
Mad Science
 Assessed and diagnosed issue (powerfailure).
 Educated clients on possible solutions.
 Implemented back-up solutions.
 Captured client requirements.
 Devised new infrastructure plan with legacy infrastructure emulation to ensure portability (parallel deployment).
Communicate Health
 Diagnosed and analyzed internet connectivity disruption due to server bottlenecks.
 Consulted with clients and captured their needs.
 Researched solution possibilities available for their Mac-based network.
 Presented several alternative solutions and educated client about the potential pros and cons of each.
 Togetherwith an associate technician, project managed and implemented an upgrade path to resolve issue.
OTHER EMPLOYMENT
Council of International Schools (telemarketing)
 Consistently reached or surpassed financial quotas.
 Managed customer pipeline.
 Set new bar of positive CRM for entire organization.
ADDITIONAL SKILLS
 Microsoft Office
 Support and repair generalist with special focus and experience in PC and Apple laptop repair.
 Experience working with and repairing Apple products
 Ability to quickly learn new software.
 Proficiency in Adobe Suite (CS4): Illustrator, InDesign, Photoshop; knowledge of web compatibility, pre-press.
 Working knowledge of CSS/XHTML; experience in building and maintaining WordPress sites
 Excellent communication skills, ability to clearly conceptualize and convey ideas in non-technical language.
 Exceptional troubleshooting skills; experience diagnosing issues on-site.
 Fully documented permanent resident of the United States.
EDUCATION
Belmont High School, Geelong, Australia, 2005
Deakin University, Waurn Pounds, Australia (Games Design), 2008
Gordon Institute of TAFE, Geelong, Australia (Graphic Design), 2011