Leah Blake has over 15 years of experience in technology management, technical support, and customer service. She holds a BA in Technology Management from George Fox University and an AAS in Nursing from Chemeketa Community College. Her experience includes providing technical support to students, faculty, and customers at George Fox University and various K-12 schools. She has experience supervising employees and managing projects.

1. Leah Blake
20561 NW Rockyford Rd. Yamhill, OR 97148 Phone: 503-662-3155 E-Mail: leahblake@onlinenw.com
Objective
Seeking a Technology Management career; experience includes BA Technology Management, computer
specialist, technical support, client satisfaction and employee supervision.
Areas of Expertise
Experience with Mac, 10.6/Snow Leopard, 10.7/Lion, 10.8/Mountain Lion, 10.9/Mavericks, 10.10/Yosemite. PC;
Windows Vista, XP, Win 7, Win 8. Microsoft Office, Projection systems, sound systems, system management.
Knowledge with project life cycles, technical documentation, telephone and desk side coaching, customer
service, supervision of employees, detailed oriented, and quick independent learner.
Experience
George Fox University 2013-Present
Computer Specialist Portland campus: provide staff, student and external customer’s technical support.
Common issues include resolving hardware failures, software management and technical support. Maintain
checkout inventory, set up media, projectors, and sound systems. Track, analyze equipment and customer
service to detail key areas for improvement. Supervise, train, hire and dismiss, coordinate and maintain schedule
work employees. Work, support and coordinate with IT team at main campus.
Yamhill-Carlton School District 2005-2013
Alliance Academy Online Education Support Instructional Assistant: Set up students with online education. Set
up home base computers with daily supervision and monthly visits. Support both hardware and software issues.
Supervise students, grade, tutor and support. Maintain purchase order system and reimbursements. Case load
of 85 students.
Grandhaven Elementary 2003-2005
Computer Technician: Installation and maintenance of school and lab computers, provide student and staff
hardware & software support, administer and supervise state testing and maintain web page.
Federal Bureau of Prisons Institution 1989-1996
Purchasing Agent and Contract Specialist: purchase of UNICOR industries supplies per federal contract
requirements, maintain purchase order system, contracting budget, hire, dismiss and supervise inmate work

2. 2
crew, firearms and self defense training.
Education
George Fox University 2015
BA Technology Management
Honors Alpha Sigma Lambda
Organizational Behavior & Theory, Management of Information Systems, Ethics, Communication, Database
Planning & Management, Global Information Systems, Enterprise Architecture Design & Management,
Managing Technology Projects and Strategic Management
Chemeketa Community College 2007
A.A.S. Nursing