Michael Donatto is an IT professional seeking employment with over 7 years of experience in customer service, troubleshooting hardware and software issues, and building, upgrading, repairing, and configuring computers and networks. He has CompTIA and Microsoft certifications and is working towards additional certifications. His resume provides details on his education and technical skills as well as his work history in various roles related to IT, photography, safety, and retail.
Dear,
This is karim Alaa.
Kindly check my CV regarding position: IT Engineer.
I present myself, a young and dynamic individual looking out for challenging career opportunities. My professional qualification combined with employment record demonstrates my ability to analyze and solve problems and reflects a commitment to first-rate performance.
I believe that further exposure to a large group as yours, coupled with the opportunity to work closely with professional management fosters a niche that would utilize and enhance my analytical and interpersonal skills. In an intellectually challenging and professional environment as yours I am certain of achieving further academic and professional growth.
Hoping to have inspired your interest in meeting me at a convenient time to discuss and judge my potentials to contribute to achieving your organizational goals and the possibility of letting me have an active part in your future successes.
Best Regard's
Karim Alaa
Mobile: +971553427919
Email: Karim.alaa28@gmail.com
Dear,
This is karim Alaa.
Kindly check my CV regarding position: IT Engineer.
I present myself, a young and dynamic individual looking out for challenging career opportunities. My professional qualification combined with employment record demonstrates my ability to analyze and solve problems and reflects a commitment to first-rate performance.
I believe that further exposure to a large group as yours, coupled with the opportunity to work closely with professional management fosters a niche that would utilize and enhance my analytical and interpersonal skills. In an intellectually challenging and professional environment as yours I am certain of achieving further academic and professional growth.
Hoping to have inspired your interest in meeting me at a convenient time to discuss and judge my potentials to contribute to achieving your organizational goals and the possibility of letting me have an active part in your future successes.
Best Regard's
Karim Alaa
Mobile: +971553427919
Email: Karim.alaa28@gmail.com
1. 1 9 1 1 H A W T H O R N B R O O K L A N E F R E S N O , T X 7 7 5 4 5
8 3 2 / 4 6 5 - 2 4 2 5 D O N A T T O . M I C H A E L @ Y A H O O . C O M
M I C H A E L D O N A T T O
COMPREHENSIVE DIAGNOSTIC REPAIR │TROUBLESHOOTING │PC CONFIGURATIONS
│INSTALLATIONS & MAINTENANCE │CUSTOMER SERVICE
IT PROFESSIONAL
CompTIA and Microsoft certified with excellent troubleshooting hardware and software issues.
Over 7 years of customer service experience and able to provide theoretical and practical
customer/end user service and support via email, face to face and/or chat to diagnose,
troubleshoot and repair hardware, software and other peripheral devices.
Technology Strengths & Skills
Experience building, upgrading , repairing and configurations of computers, laptops, and
phones
Installation of multiple operating systems i.e. Win 7/8/XP/Vista
Configuring Windows Firewalls
Configure and support TCP/IP, LAN, WAN, and VLAN on a command line interface for
Cisco IOS routers, switches, and end devices
Implement a virtual environment to consolidate server hardware resources using Hyper-
V hypervisor, Virtual Box, and VMware solutions
Microsoft Office: Word, Excel, Power Point, and Outlook
Troubleshooting program and operating issues
EDUCATION & CERTIFICATION
4/2015 - Current MyComputerCareer.Edu Houston, TX
Information Technology Systems Administration Certificate
Certifications Earned: MTA Windows Operating System Fundamentals, MTA Network
Fundamentals, MTA Server Administration, CompTIA A+
Certifications in Progress: CompTIA Server +, Mobility+, MCP Win 7, and CCENT
08/2007 – 05/2010 University of North Texas Denton, TX
Major: Photography/Cinematography
08/2005 – 05/2007 Wharton Junior College Sugarland, TX
Major: General Studies
2. EMPLOYMENT
Accredo Packaging Houston, TX 3/2015
Prepress Technician
Arrange and mount typeset material and illustrations into paste-ups for printing
reproduction, based on artists' or editors' layouts.
Storing sleeves and plates when not being used.
Atterro Contractor – Toshiba Houston, TX 8/2014-3/2015
Coil Winder
Operate hand wire-coiling machines to wind wire coils used in electrical
components such as resistors and transformers, and in electrical equipment and
instruments such as bobbins and generators.
Grand Isle Shipyard Abbeville, LA 4/2013-8/2014
L.I.F.E. Champion/Safety
Assisting with morning safety meetings
Performing safety checks throughout the day
Giving safety orientation to visitors and contractors
Performing tool calibrations
Environmental monitoring
United Shutdown Safety Houston, TX 11/2012-2/2013
Fire Watch/Hole Watch
Bringing necessary safety equipment and PPE to work site and making sure work is
safe.
Monitoring the atmosphere with a MK4 tester
Monitoring hole entry and exit and keeping log updated.
Lifetouch Portrait Studio& School Division Sugar Land, TX 2011-2012
Photographer
Setting and confirming appointments with customers. Efficiently photographing the
customers and their party, then enhancing their pictures for the customer to
purchase.
Commuting to the schools in my district with the equipment provided to me to
photograph the students and staff.
Best Buy Denton, TX 2009-2011
Merchandising and Inventory
Changing out outdated signs, loss prevention, product shelf display and open item
management, making sure that displays are properly placed and functioning, to do
carry outs and carry ins, and when the need arises unload trucks and receive
merchandise and help on the sales floor.
Best Buy Sugar Land, TX 2007-2009
Computer Sales Specialist
Interacting with customers and selling computers, product service packages,
accessories, also keeping the department in working condition.