Tiffany Sanders is a goal-oriented sales professional with over 20 years of experience in automotive sales, marketing, and business development. She has a track record of success managing large sales teams and departments, developing strategic advertising plans, and consistently achieving aggressive sales targets. Her skills include customer relationship building, needs-based product presentations, contract negotiations, and mentorship of new employees.

1.
TIFFANY​ ​A
SANDERS
128 Idlewilde Rd Severna Park, MD 21146 ​tiffany.sanders@comcast.net​ cell#443.326.5819
Summary
Goal-oriented Commercial & B2B sales person dedicated to high levels of customer
satisfaction and meeting aggressive sales and upsell goals. Excellent presentation and
closing skills with specialized knowledge in both inside and outside sales, advertising
and marketing in the automotive and business sector.
Skills
Product knowledge and presentation
Strategic prospecting and cold calling skills
Rapport building on the first call and throughout the sale
Contracting and closing abilities
Active professional listening and communication enabling me to present a product that suits a client's
needs
Time management and ability to multi task
Experience
General Sales Manager 01/2007 to Present
Sheehy Auto Group
Manage sales/commercial, fleet and outside sales/finance departments, of the
dealership.
Strategies and implemented all advertising and marketing for both front and back
end departments.
Responsible for seven departments (32 employees) while maintaining focus on our
monthly sales objectives set by the manufacturer along with the store profitability.
Attend meetings with the corporate office to strategic and set quarterly goals.
Motivating staff and push them to achieve store and individual employee goals.
Buying/Selling of all vehicles while managing the profit of all used car department.

2. Hiring, training and mentor of new staff.
Well versed in all aspects of finance including maintaining a clean contract and in
transit list.
Experience in service and parts departments including menu, presentation and sale in the service
lane and parts inventory. Well versed in MD/VA/DC law & compliance.
​Sales Manager 01/1998 to 10/2006
Koon's Auto Group
Managed a large sales staff of 25.
Worked deals with the sales staff, customer(s) and finance department for a
smooth transaction.
Internet Manager, Managed our website and responded to each customer who
inquired to purchase a vehicle with a short period of time. Managed all internet sales staff, who
worked within the Internet department.
Sales Representative, Certification of the Manufactures product. Gave outstanding service to each
and every customer I came in contact with and maintained a high CSI.
Was also one of the top sales people within the first 6 months of employment and
was promoted only after 9 months.
Mortgage Underwriter 06/1989 to 12/1998
Chase Mortgage
Mortgage Broker - solicited real estate agents daily for business.
Worked with customers directly to provide the best mortgage options available.
Insuring loan approval and settlement occurred in compliance of sales contracts.
Underwriter - mortgage applications for the Maryland area, based on Federal laws
and regulations
Sr. Loan Processor ​­​worked directly with loan officers processing/prepared loans for
the underwriter.
Education
AACC​ -​ ​Criminal Justice 08/1989 to 05/1991
Certifications
JMA & ADG Certified, Wanda Finance Certified, NADA GM Certification, Maryland Sales License
References
upon request