7. ThousandEyes for
OpenTelemetry
7
Additional Test / Metric Support
● FTP server tests
Availability
Response Time
Throughput
● Page load tests
Page Load Time
Completion
● DNS Trace
Availability
Final Query Time
● DNS Server
Availability
Resolution Time
● DNSSEC Trace
Validity
● RTP Stream
MOS
Loss
Discards
Latency
● SIP Server
Availability
Response Time
Total Time
Added OTLP/HTTP Support
● Added OTLP exporter support for
HTTP-based receivers
Previously supported OTLP exporters for
gRPC-based receivers only
● Supports OTLP/HTTP-based
receivers such as Splunk Cloud
● No need to set up a “middleman”
OTel Collector
One data streaming API saves hundreds of Pull API queries!
Streaming = Real Time Data - No need to wait to poll the API
ThousandEyes For OpenTelemetry
10. Dashboard Drill-
down
10
● Easily drill-down into a test view for troubleshooting
● Supported widget types:
CEA tests
EPA tests / Browser session / local network
Device Interfaces
● Intuitive and streamlined workflow:
Explore the metrics below dashboard widgets
Allows selecting multiple tests of interest
Multiple tests can then be opened in Multi-service Views
Dashboard Drill-down
13. AWS Network Path Enrichment
Extended visibility into AWS networks and services
● Leverages new data sources from our AWS partnership to
enrich Path Visualization
● Improves the identification of IP addresses across the global
AWS network increasing the overall path visibility
● AWS service identification within Path Visualization
● More accurate Internet outage detections across AWS edge
and backbone networks
● Clearly shows the AWS Region that traffic is traversing
● Detailed diagnostic POP comparison including json data that
can be shared with AWS Support
14. AWS Network Path Enrichment
Enhanced AWS Node Identification
● Identifies services like S3, EC2, CloudFront, Route 53 and Global Accelerators within a path visualization
● Improves the identification of IP addresses across the global AWS network increasing the overall path visibility
● Displays the AWS region that a service or node belongs to, which helps show geographic routing and performance
15. AWS Network Path Enrichment
Report on AWS Global Accelerator (AGA) Performance
● Identifies when traffic is flowing through an AGA node
● Tests actual performance to the AGA node and measures average latency
● Allow for alerts when observed TCP latency across the AWS global accelerator
network rises above expected levels
● Highlights Global Accelerator nodes with higher than expected response time
18. Test Templates Updates
18
Added Flexibility for Test Template Deployment
● New certification level for templates
ThousandEyes Certified
Partner Certified
• Microsoft 365
• Google Cloud
User-defined
• Templates can be made available for all users within an
account group
● Best Practices guides available for certified templates
● Allows unselecting tests that you don’t want to deploy
19. Test Templates Updates - Google Cloud
19
● ThousandEyes now includes test
templates for many popular Google
Cloud services
Google Big Query
Google Cloud Spanner
Google Cloud Vision AI
Google Compute Engine
GKE
Google Mail
● Alert and Dashboard content built-in
20. Test Templates Updates - Microsoft 365
20
Start monitoring Microsoft 365 in just a few clicks!
● Cloud & Enterprise Agents > Test Settings > Add
from Template > Microsoft 365
● Select agents & interval, enter DNS resolvers &
tenant name
● Deploy 20 tests, 2 dashboards, and 6 labels
following ThousandEyes best practices
● New Monitoring Guide
(incl. Endpoint Agents and Internet Insights)
23. AWS Wavelength Agents
23
● Cloud agents deployed within a carrier's
MEC environment
● Allows tests from carrier networks to
provide visibility at the mobile/internet
edge
● Initial deployment of 30 agents across 7
countries
○ 6 carriers
■ Verizon
■ Bell
■ BT
■ Vodafone
■ KDDI
■ SK Telecom
○ 7 AWS regions
■ US East
■ US West
■ Canada Central
■ Europe - London
■ Europe - Frankfurt
■ APAC - Tokyo
■ APAC - Seoul
● Example use case
○ Mobile gaming company provides
servers in an MEC in order to provide
the best performance to mobile gamers.
○ Wavelength agent will give them
visibility into the MEC <-> Internet and
allow them to monitor the network
quality of their backend services.
27. Cisco RoomOS Device Integration
ThousandEyes Agents Tests Supported
Will be released with the
RoomOS software
channel
Automated Session tests
(AST’s) will run every 60
sec when meetings are in
progress
Problem Solving
Aims to mitigate the
complexities of
troubleshooting and root
cause identification on
RoomOS devices
Simplification
Simplifies the problem-
solving process and
enhances overall device
performance
30. Cisco Secure Client
Endpoint Agent
Module
Single installation for all Cisco security
modules
● ThousandEyes Endpoint Agent 1.165 will be
included in Secure Client 5.04032 version
along with other security modules
● Removes the need for a separate installation
when using multiple products
● Agent will be registered by “Connection String”
to an existing ThousandEyes Account
● Supports any Endpoint Agents licensing
Cisco Secure Client