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Enterprise Digital
Experience
Workshop
See, understand, and improve your digital value chain
Joe August
Technical Solutions Architect
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Featured Speakers
Joe August
Technical Solutions Architect
Before We Begin...
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3
@ThousandEyes
© 1992–2023 Cisco Systems, Inc. All rights reserved.
Agenda 1. ThousandEyes Overview
2. Enterprise Digital Experience
3. Guided Demo
4. Hands-on Workshop
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
ThousandEyes Overview
External
dependencies
are
exponentially
growing
Network Internet
Cloud
SaaS + API
Home
Office
App Stack
Data Center
SaaS
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Colocation
Data Center
SaaS
SaaS
SaaS
SaaS
SaaS
Massive
blind spots
erode ability
to manage
ThousandEyes Overview
So many layers, domains,
and providers
Traditional tools don’t work
for what you don’t own
“Is it the user
environment?”
“Is it the
Edge?”
“Is it the
Internet?”
“Is it the
application?”
“Is it the
cloud?”
“Is it the
DNS?”
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
7
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
The Challenge
Negative digital experiences impact business
Customer Digital Experience Enterprise Digital Experience Workforce Digital Experience
Globally distributed agents installed
and managed by ThousandEyes in
200+ cities around the world.
ISP | Broadband | Cloud Provider
Lightweight software-based agents
easily installed on your own network, in
data centers, branch offices and VPCs.
Cisco | Docker | Linux | VM
Software packages installed on
end-user laptops and desktops.
Apple | Microsoft | RoomOS
ThousandEyes Overview
ThousandEyes Visibility: End to end
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Managed
Un-Managed
Priv DC
SD-WAN
Clientless
SD-WAN
Cloud
Interconnect
SWG
DNS Security FW/IPS
CASB/DLP
Security
Application Proxy
VPN
Branch/Campus
Remote Worker
SASE
Multicloud
Hybrid Work
Client-based
Private
Public
IaaS
INET
SaaS
Cloud
OnRamp
SaaS
Cloud
OnRamp
Multicloud
Network Assurance
Is it the
SECaaS?
Is it the SaaS
app?
Is it the
enterprise
LAN?
Is it SD-WAN
overlay?
Is it the
transit ISP?
Is it SD-WAN
underlay?
Is it the ISP?
Is it the
Application?
Guided Demo
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
ThousandEyes Overview
Many use cases. One ThousandEyes.
ThousandEyes Network Assurance platform
HYBRID WORK
SAAS APPS
COLLABORATION
SECURE ACCESS
WIFI
CORE NETWORK
VPN (HEADEND)
SD-WAN / WAN
WIFI
ACCESS
Multi-vendor
HYBRID CLOUD
DC ROUTING
DC SWITCHING
CLOUD NETWORK
CLOUD SERVICES Team-specific
views + common
operational language
to collaborate and
share information
One experience
One UI
One instance for
organization-wide
use cases
Vendor-neutral and
seamless with Cisco
FSO
OPENTELEMETRY
SASE
SD-WAN
SSE
INTERNET / SP
Cisco Webex
Cisco Secure Client
Meraki Duo
Meraki SD-WAN
Catalyst SD-WAN
Catalyst Switching
Meraki SD-WAN
Catalyst SD-WAN
Cisco Umbrella Cisco Nexus
Cisco
Cisco AppDynamics
Multicloud Defense
Guided Demo
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Why is ThousandEyes different?
Key Benefits
End-to-end visibility with ThousandEyes
1) Proactive monitoring
2) Vendor agnostic
3) Synthetic data
4) Simple deployment
5) No agent required at testing destination
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

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Enhancing SaaS Performance: A Hands-on Workshop for Partners

  • 1. Enterprise Digital Experience Workshop See, understand, and improve your digital value chain Joe August Technical Solutions Architect © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 3. Before We Begin... • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days. 3 @ThousandEyes © 1992–2023 Cisco Systems, Inc. All rights reserved.
  • 4. Agenda 1. ThousandEyes Overview 2. Enterprise Digital Experience 3. Guided Demo 4. Hands-on Workshop © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 5. ThousandEyes Overview External dependencies are exponentially growing Network Internet Cloud SaaS + API Home Office App Stack Data Center SaaS © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 6. Colocation Data Center SaaS SaaS SaaS SaaS SaaS Massive blind spots erode ability to manage ThousandEyes Overview So many layers, domains, and providers Traditional tools don’t work for what you don’t own “Is it the user environment?” “Is it the Edge?” “Is it the Internet?” “Is it the application?” “Is it the cloud?” “Is it the DNS?” © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 7. 7 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. The Challenge Negative digital experiences impact business Customer Digital Experience Enterprise Digital Experience Workforce Digital Experience Globally distributed agents installed and managed by ThousandEyes in 200+ cities around the world. ISP | Broadband | Cloud Provider Lightweight software-based agents easily installed on your own network, in data centers, branch offices and VPCs. Cisco | Docker | Linux | VM Software packages installed on end-user laptops and desktops. Apple | Microsoft | RoomOS
  • 8. ThousandEyes Overview ThousandEyes Visibility: End to end © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Managed Un-Managed Priv DC SD-WAN Clientless SD-WAN Cloud Interconnect SWG DNS Security FW/IPS CASB/DLP Security Application Proxy VPN Branch/Campus Remote Worker SASE Multicloud Hybrid Work Client-based Private Public IaaS INET SaaS Cloud OnRamp SaaS Cloud OnRamp Multicloud Network Assurance Is it the SECaaS? Is it the SaaS app? Is it the enterprise LAN? Is it SD-WAN overlay? Is it the transit ISP? Is it SD-WAN underlay? Is it the ISP? Is it the Application?
  • 9. Guided Demo © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 10. © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. ThousandEyes Overview Many use cases. One ThousandEyes. ThousandEyes Network Assurance platform HYBRID WORK SAAS APPS COLLABORATION SECURE ACCESS WIFI CORE NETWORK VPN (HEADEND) SD-WAN / WAN WIFI ACCESS Multi-vendor HYBRID CLOUD DC ROUTING DC SWITCHING CLOUD NETWORK CLOUD SERVICES Team-specific views + common operational language to collaborate and share information One experience One UI One instance for organization-wide use cases Vendor-neutral and seamless with Cisco FSO OPENTELEMETRY SASE SD-WAN SSE INTERNET / SP Cisco Webex Cisco Secure Client Meraki Duo Meraki SD-WAN Catalyst SD-WAN Catalyst Switching Meraki SD-WAN Catalyst SD-WAN Cisco Umbrella Cisco Nexus Cisco Cisco AppDynamics Multicloud Defense
  • 11. Guided Demo © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Why is ThousandEyes different? Key Benefits End-to-end visibility with ThousandEyes 1) Proactive monitoring 2) Vendor agnostic 3) Synthetic data 4) Simple deployment 5) No agent required at testing destination
  • 12. © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.