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emea_cisco_live_webinar_150623.pptx
1.
#CiscoLive Cisco Live 2023
Recap: What’s New With ThousandEyes?
2.
2 @ThousandEyes © 1992–2022 Cisco
Systems, Inc. All rights reserved. Featured Speakers Ian Waters Head of EMEA Marketing Bart Jan Menkveld Product Architect
3.
3 © 2023 Cisco
Systems, Inc. and/or its affiliates. All rights reserved. Before we begin… • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days.
4.
5.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive VISIBILITY INTELLIGENCE WORKFLOWS The ThousandEyes Platform 1000s of Global Vantage Points Unique X-layer Telemetry Global Collective Insight Cloud Enterprise Endpoint Cloud SaaS Apps APIs XaaS End user DNS Application Billions of daily measurements Enrichment and algorithmic analysis Collective insight "See, understand, and improve digital experiences, everywhere." 5
6.
Data from everywhere
Faster insights Seamless workflows 6 © 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Delivering new innovations to assure digital experiences over every network Meraki MX vantage points Internet and SaaS visibility—at scale—from ThousandEyes vantage points on Meraki SD-WAN devices Webex RoomOS vantage points Powerful insights into your Webex connections Cisco Secure Client Module Simplified deployment of ThousandEyes Endpoint with Cisco Secure Client Event Detection Auto-detects meaningful incidents so you can rapidly respond to what matters AWS Path Enrichment Unmatched visibility into your cloud connections
7.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive ThousandEyes on Cisco: Extend Visibility in Just a Few Clicks Hybrid Work Webex RoomOS Networking Meraki MX, Catalyst, ISR, NEXUS End-to-End Assurance ThousandEyes Leverage existing Cisco hardware Gain evidence and eliminate wasteful finger pointing Improve application performance with expanded visibility Catalyst 9000 Series Switching Catalyst 8000 Series Edge Platforms Integrated Services Routers (ISR) 1000 and 4000 Series Nexus 9000 Series Switching Webex RoomOS Devices Meraki MX Security Appliances 7
8.
8 © 2022 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential Unparalleled Internet and SaaS visibility—at scale—from ThousandEyes vantage points on Meraki SD-WAN ThousandEyes on Meraki MX devices Summer 2023
9.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive MX67/68 MX67C/68CW MX75 Up to 50 users 600 Mbps FW Wi-Fi & PoE Up to 50 users 600 Mbps FW Wi-Fi & PoE CAT 6 LTE modem Up to 250 users 1 Gbps FW throughput WAN PoE SMALL BRANCH MX85 MX95 MX105 Up to 250 users 1 Gbps FW throughput Up to 500 users 2 Gbps FW throughput Up to 750 users 3 Gbps FW throughput MEDIUM TO LARGE BRANCH MX250 MX450 Up to 2,000 users 4 Gbps FW throughput Up to 10,000 users 6 Gbps FW throughput CAMPUS / LARGE ENTERPRISE Network Requirements BRKAPP-2727 9
10.
The Meraki App Platform
11.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Why an app platform? • Meraki firmware upgrades require a device reboot • ThousandEyes releases Enterprise Agent updates on a two-week cycle • Containers provide isolation and resource limiting to assure stability BRKAPP-2727 11
12.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Bringing Meraki Magic to ThousandEyes • Automatic HA failover • Pre-configuration of apps before hardware setup • Seamless hardware swaps and upgrades • SaaS-like vendor- managed app updates BRKAPP-2727 12
13.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive The Meraki App Platform significantly simplifies deployment of Cisco software at the network edge 13 BRKAPP-2727
14.
Demo
15.
15 © 2022 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential Cisco ThousandEyes Powerful insights into your Webex connections with ThousandEyes Endpoints activated through ControlHub ThousandEyes on Webex RoomOS devices Summer 2023
16.
© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive 16 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Coming in July – Announced At Cisco Live! ThousandEyes on Webex RoomOS Devices What? • Integration of the Endpoint Agent into RoomOS • Enabled in Control Hub • See Webex Application & Network data together! • Agent provides local hardware & network test data • ThousandEyes Cloud facilitates detailed troubleshooting Why? • Meeting quality is a top complaint for nearly all companies • Webex devices being used in more challenging conditions • Webex devices expanding beyond Webex service
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive 17 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Motivation: ThousandEyes on Webex RoomOS Devices Cisco Webex Control Hub • Control Hub has detailed, high quality data • The data accurately reflect the quality of the call • All data are application-level data • And if status is "red" we can blame the network
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive 18 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Approach: ThousandEyes on Webex RoomOS Devices ThousandEyes Network Data • Discover Webex servers in real-time • Run synthetic network tests to Webex servers • Present all data in ThousandEyes dashboard • Also share with and visualize data in Control Hub
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive 19 © 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential How will it work? ThousandEyes Endpoint Agent will be embedded as part of the RoomOS firmware Webex Automated Session Tests (ASTs) will run every 60 seconds when meetings are in progress The agent will be enabled in Control Hub & Control Hub integration will work on Day 1 Scheduled Tests will be supported Coming Soon: Local Networks (including WiFi data)
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. 20
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. 21
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. 22
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public #CiscoLive Delivering True End-to-End Visibility Rapidly Identify and Fix Issues Increased Operational Efficiency Reveal Trends Impeding Connectivity Boosting Virtual Teamwork Monitor device health, connectivity status, and performance within the Webex Control Hub dashboard. Analyze key metrics that reveal network bottlenecks and proactively resolve issues Leverage automated session tests to visualize the full network path on calls and meetings. 23
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© 2022 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential Cisco ThousandEyes ThousandEyes Event Detection Automatically surfaces meaningful incidents so you can rapidly respond to what matters Fall 2023
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive Scale of Our Data 25 BRKAPP-2011 Data, Data, and More Data 2 Billion Daily Measurements (CEA) 30% Year over Year Growth
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive Our visibility In just one hour 26 BRKAPP-2011 7.6k ASNs 740k IPs 60k Hostnames 1.5k Cities 202 Countries 6 Continents
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive Applied Research at ThousandEyes Internet Insights for global outages 27 BRKAPP-2011
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive “Can we get these insights for our specific data”? 28 Session ID
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Alerts are great if you know what a failure looks like 29 BRKAPP-2011 • RTT must be below 200ms • API call must finish within 50ms • HTTP GET response must match a regex • Proxy must return a 404
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public 30 BRKAPP-2011 Steps to Resolution What is happening? 1 What is the cause? 2 What is the fix? 3 Know there is an issue 0 Alerts do not provide a root- cause
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public #CiscoLive Every on-call engineer! “Alerts are great, but not enough” 31 Session ID
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Events from visibility to
action
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Events complement alerts, not replace them BRKAPP-2011 33 Events Alerts
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Events offer a root-case BRKAPP-2011 34 Steps to Resolution What is happening? 1 What is the cause? 2 What is the fix? 3 Know there is an issue 0
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Events require no config or a priori knowledge about how failures look BRKAPP-2011 35
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Events improve the signal to noise ratio BRKAPP-2011 36
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public Events significantly decrease time to resolution 37 BRKAPP-2011
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© 2023 Cisco
and/or its affiliates. All rights reserved. Cisco Public 38 • Events are degradation from status quo • Exact root-cause can’t always be found • Events should not be generated without enough evidence • Decisions should be based on entire data BRKAPP-2011
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An Event 39
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© 2022 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential Cisco ThousandEyes AWS Network Path Enrichment Unmatched visibility into your cloud connections with verified insights on AWS’ network Summer 2023
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41 © 2022 Cisco
and/or its affiliates. All rights reserved. Cisco Confidential Cisco ThousandEyes Simplified deployment of ThousandEyes Endpoint with Cisco Secure Client ThousandEyes Secure Client Module Summer 2023 Secure Client ThousandEyes Endpoint +
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42 © 2023 Cisco
Systems, Inc. and/or its affiliates. All rights reserved. Next steps Learn more Demo Integrations • Subscribe www.thousandeyes.com/blog/ • Cisco Live Blog https://www.thousandeyes.com/blog/thousand eyes-innovations-cisco-live-2023 • Reach out to your Cisco or ThousandEyes account team or request online: www.thousandeyes.com/request-demo • Explore our new integrations page: https://www.thousandeyes.com/solutions/cisco-thousandeyes- integrations
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Q&A 43 © 2023 Cisco
Systems, Inc. and/or its affiliates. All rights reserved.
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44 © 2023 Cisco
Systems, Inc. and/or its affiliates. All rights reserved.
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