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ThousandEyes Quarterly Customer Webinar Series
New Product Features and Release Highlights
March 2023
Featured Speakers
Ian Waters
Director, EMEA Marketing
Tim Hale
Technical Solutions Architect
3
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Before We Begin…
• If you have any questions, please type them in the Questions window.
• If you have any audio problems, please chat us for help.
• A recording of this presentation will be sent to you in a few days.
• Welcome & Introduction
• Market Landscape & Challenges
• Enhanced Path Visibility for AWS
• Demo
• Q&A
Agenda
5
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
The power of Cloud
Remote work made cloud adoption soared.
80%
Of organizations are
using multiple public or
private clouds. (Virtana)₁
Lines of business are
even more involved
(Oracle and IDC)₂
Estimated growth in global spending
on public cloud in 2023, increasing
by $99BN (Gartner)₃
Cloud improves productivity and revenue and help organizations embrace new tech such as big data
analytics, Artificial Intelligence, Machine Learning models and IoT to mention a few (MIT)₄
40% 20%
6
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Scuderia Ferrari powered by AWS
Ferrari is using AWS to run
car performance simulations
of various racing and driving
conditions using (HPC)
With technologies like
compute and media services
they’re building a new digital
fan engagement platform via
a mobile app.
Quickly create, deploy,
and scale digital
experiences for Ferrari
enthusiasts.
7
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Network Assurance
The NETWORK Interconnection of private environments, service providers and
services that form a user’s experience of an app
BGP
ISP
CDN
DNS SaaS Apps
Services
APIs
Data Center
DDoS
Protection
SSE
$32,000
$120,000
$3,500
3474
9
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
What about cloud networking connectivity?
The goal to serve end users’ digital experience requires that applications perform at it’s best.
Cloud networks
are highly
segmented
Many variables Border between
public and private
Developers don’t think about the network until there’s a need
10
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
How do you deliver your application to the end users?
Entering AWS backbone
AWS Wavelength AWS Local
Zones
AWS Global
Accelerator
Availability Performance Low Latency
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Connections are Complex
Branch
Office
Employee
BYOD
Corp devices
IOT
Cameras
and sensors
IoT
VDI
People, places,
and things
Edge
BYOD
Data Center
IOT
Core
network
Mobile
networks
Core
network
Peering
Access
networks
Wireless
network
Wireless
gateway
DNS
Cloud
and SaaS
Cloud
providers
Datacenter
infrastructure
Cloud
connectivity
Direct
connect
ISP transit
providers
SaaS
onramp
11
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
VISIBILITY INTELLIGENCE WORKFLOWS
ThousandEyes Network Assurance
1000s Global Vantage
Points
Unique multi-layer Telemetry Global Actionable Insight
Cloud Enterprise
Endpoint
Clou
d
Saa
S
Apps APIs
XaaS
End user
DNS
Application
Billions of daily
measurements
Enrichment and
algorithmic analysis
Collective
insight
12
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
AWS Monitoring Use Cases
• AWS Internal
• Inter-region
• Inter-AZ
• Public internet to AWS-hosted
application
• AWS source traffic to internet-
hosted application or external
cloud application dependencies
• Geographic/regional
performance
SaaS
SaaS
SaaS
SaaS
SaaS
SERVICE
PROVIDERS
COLOCATIO
N
SECURITY
CLOUD
PROVIDER
S
Lightweight agent deployed to
high value sites.
No installation required. Over
800 internet facing vantage
points.
Mac
OS X
Pushed to end user laptop
or desktop. Or other suitable
device.
Catalyst 9k
Catalyst 8k
RoomOS
Nexus 9k
ISR 4k
ASR 1k
Agent types. Deployment options.
Enterprise
Agent
Cloud
Agent
Endpoint
Agent
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
16
End to End Network Visibility
Demo
17
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
AWS Outage
https://www.thousandeyes.com/blog/how-thousandeyes-saved-sanity-atlassian-network-team
How ThousandEyes Saved the Sanity of the Atlassian Network Team
https://www.thousandeyes.com/blog/how-intuit-monitors-connectivity-aws
How Intuit Monitors Connectivity to AWS
Enhanced Visibility
and Intelligence
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
AWS Local Zones
ThousandEyes Cloud Agents in AWS Local Zones
● In both AWS regions + AWS Local Zones
● Simulation of traffic to specific geographic regions
● Determine performance benefits
● A/B test between standard vs Local Zone deployment
● Verify correct path and hand-off from AWS to locally deployed services
● Identify regional-based issues vs. broader outages
Leverage Cloud Agents deployed in AWS Local Zones
@ThousandEyes 22
AWS
leverages
the
Internet
© 2022 Cisco Systems Inc. and/or its affiliates. All rights reserved. Cisco Confidential
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cloud Agents: Internet to AWS
• Useful for testing
performance from different
providers and locations into
AWS hosted-apps
• Identify service provider or
routing issues
• Determine if optimal paths
are being leveraged
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cloud Agents: AWS to Internet / App
• Simulate performance to your
application from AWS vantage points
• AWS Cloud to other Cloud
• Cloud to DC Hosted
• Determine if load balancing and
geo-distribution is working properly
• Check for optimal paths and CDN +
local performance accelerators
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Enterprise Agents: Your DC to AWS Cloud Agent
• Simulate performance to AWS
hosted service
• AWS VPN Internet underlay
• Amazon Connect RTP
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Enterprise Agent: AWS Region to Region
• Benchmark performance
and verify SLA’s
• Test performance of
distributed components
• Simulate performance for a
failover/DR scenario
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Enterprise Agent: AWS to AWS in an Availability Zone
• Benchmark performance between
nodes within an AZ
• Determine if more specialized
geographic deployments would
help performance (AWS Local
Zones)
• Granular view into component
failures from
© 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Planning: Geographic/regional performance
• Determine if geo load-balancing is
working properly
• Profile global distribution of user
traffic to an AWS-hosted application
• Benchmark performance of edge
components
• Map the path from edge to individual
local services and nodes
• Optimize paths and region
deployments
Enhanced Visibility
and Intelligence
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
AWS Network Path Enrichment
AWS Network
Path
Enrichment
Unmatched visibility into
your cloud connections
with verified insights
on AWS’ network
30
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
© 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential 31
AWS Network Path Enrichment
© 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential 32
AWS Network Path Enrichment
Demo
33
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
AWS Network Path Enrichment
34
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Next steps
Learn
more
Free
trial
Demo
• Subscribe to the blog:
www.thousandeyes.com/blog/
• Tune in to the Internet Report Podcast
www.youtube.com/@theinternetreport_official
• Get a real-time view of the health of the Internet
www.thousandeyes.com/outages/
• Sign up for a free trial:
www.thousandeyes.com/signup/
• Request a demo:
www.thousandeyes.com/request-demo
Q&A
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
35
36
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Level-up Your Cloud Visibility Into AWS With ThousandEyes

  • 1. ThousandEyes Quarterly Customer Webinar Series New Product Features and Release Highlights March 2023
  • 2. Featured Speakers Ian Waters Director, EMEA Marketing Tim Hale Technical Solutions Architect
  • 3. 3 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Before We Begin… • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days.
  • 4. • Welcome & Introduction • Market Landscape & Challenges • Enhanced Path Visibility for AWS • Demo • Q&A Agenda
  • 5. 5 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. The power of Cloud Remote work made cloud adoption soared. 80% Of organizations are using multiple public or private clouds. (Virtana)₁ Lines of business are even more involved (Oracle and IDC)₂ Estimated growth in global spending on public cloud in 2023, increasing by $99BN (Gartner)₃ Cloud improves productivity and revenue and help organizations embrace new tech such as big data analytics, Artificial Intelligence, Machine Learning models and IoT to mention a few (MIT)₄ 40% 20%
  • 6. 6 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Scuderia Ferrari powered by AWS Ferrari is using AWS to run car performance simulations of various racing and driving conditions using (HPC) With technologies like compute and media services they’re building a new digital fan engagement platform via a mobile app. Quickly create, deploy, and scale digital experiences for Ferrari enthusiasts.
  • 7. 7 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Network Assurance The NETWORK Interconnection of private environments, service providers and services that form a user’s experience of an app BGP ISP CDN DNS SaaS Apps Services APIs Data Center DDoS Protection SSE $32,000 $120,000 $3,500 3474
  • 8.
  • 9. 9 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. What about cloud networking connectivity? The goal to serve end users’ digital experience requires that applications perform at it’s best. Cloud networks are highly segmented Many variables Border between public and private Developers don’t think about the network until there’s a need
  • 10. 10 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. How do you deliver your application to the end users? Entering AWS backbone AWS Wavelength AWS Local Zones AWS Global Accelerator Availability Performance Low Latency
  • 11. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Connections are Complex Branch Office Employee BYOD Corp devices IOT Cameras and sensors IoT VDI People, places, and things Edge BYOD Data Center IOT Core network Mobile networks Core network Peering Access networks Wireless network Wireless gateway DNS Cloud and SaaS Cloud providers Datacenter infrastructure Cloud connectivity Direct connect ISP transit providers SaaS onramp 11
  • 12. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public VISIBILITY INTELLIGENCE WORKFLOWS ThousandEyes Network Assurance 1000s Global Vantage Points Unique multi-layer Telemetry Global Actionable Insight Cloud Enterprise Endpoint Clou d Saa S Apps APIs XaaS End user DNS Application Billions of daily measurements Enrichment and algorithmic analysis Collective insight 12
  • 13.
  • 14. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public AWS Monitoring Use Cases • AWS Internal • Inter-region • Inter-AZ • Public internet to AWS-hosted application • AWS source traffic to internet- hosted application or external cloud application dependencies • Geographic/regional performance SaaS SaaS SaaS SaaS SaaS SERVICE PROVIDERS COLOCATIO N SECURITY CLOUD PROVIDER S
  • 15. Lightweight agent deployed to high value sites. No installation required. Over 800 internet facing vantage points. Mac OS X Pushed to end user laptop or desktop. Or other suitable device. Catalyst 9k Catalyst 8k RoomOS Nexus 9k ISR 4k ASR 1k Agent types. Deployment options. Enterprise Agent Cloud Agent Endpoint Agent © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 16. 16 End to End Network Visibility
  • 17. Demo 17 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. AWS Outage
  • 20. Enhanced Visibility and Intelligence © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. AWS Local Zones
  • 21. ThousandEyes Cloud Agents in AWS Local Zones ● In both AWS regions + AWS Local Zones ● Simulation of traffic to specific geographic regions ● Determine performance benefits ● A/B test between standard vs Local Zone deployment ● Verify correct path and hand-off from AWS to locally deployed services ● Identify regional-based issues vs. broader outages Leverage Cloud Agents deployed in AWS Local Zones
  • 22. @ThousandEyes 22 AWS leverages the Internet © 2022 Cisco Systems Inc. and/or its affiliates. All rights reserved. Cisco Confidential
  • 23. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Cloud Agents: Internet to AWS • Useful for testing performance from different providers and locations into AWS hosted-apps • Identify service provider or routing issues • Determine if optimal paths are being leveraged
  • 24. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Cloud Agents: AWS to Internet / App • Simulate performance to your application from AWS vantage points • AWS Cloud to other Cloud • Cloud to DC Hosted • Determine if load balancing and geo-distribution is working properly • Check for optimal paths and CDN + local performance accelerators
  • 25. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Enterprise Agents: Your DC to AWS Cloud Agent • Simulate performance to AWS hosted service • AWS VPN Internet underlay • Amazon Connect RTP
  • 26. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Enterprise Agent: AWS Region to Region • Benchmark performance and verify SLA’s • Test performance of distributed components • Simulate performance for a failover/DR scenario
  • 27. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Enterprise Agent: AWS to AWS in an Availability Zone • Benchmark performance between nodes within an AZ • Determine if more specialized geographic deployments would help performance (AWS Local Zones) • Granular view into component failures from
  • 28. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public Planning: Geographic/regional performance • Determine if geo load-balancing is working properly • Profile global distribution of user traffic to an AWS-hosted application • Benchmark performance of edge components • Map the path from edge to individual local services and nodes • Optimize paths and region deployments
  • 29. Enhanced Visibility and Intelligence © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. AWS Network Path Enrichment
  • 30. AWS Network Path Enrichment Unmatched visibility into your cloud connections with verified insights on AWS’ network 30 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 31. © 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential 31 AWS Network Path Enrichment
  • 32. © 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential 32 AWS Network Path Enrichment
  • 33. Demo 33 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. AWS Network Path Enrichment
  • 34. 34 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Next steps Learn more Free trial Demo • Subscribe to the blog: www.thousandeyes.com/blog/ • Tune in to the Internet Report Podcast www.youtube.com/@theinternetreport_official • Get a real-time view of the health of the Internet www.thousandeyes.com/outages/ • Sign up for a free trial: www.thousandeyes.com/signup/ • Request a demo: www.thousandeyes.com/request-demo
  • 35. Q&A © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. 35
  • 36. 36 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.