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Tammie VanDeVelde
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Tel: 708-691-0325 E-mail: 14tamm@gmail.com
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QUALIFICATIONS SUMMERY
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Offer outstanding team leadership, behavioral management and conflict resolution skills. Exceptionally
organized and disciplined; possess well-developed interpersonal skills and the ability to motivate and direct
others in a supportive, cooperative team environment. Business management expertise; coordinate with
management, cross-functional teams and vendors in the execution of daily tasks and functions. Generate
and maintain records, reports and comply with all administrative and district polices and regulations.
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CORE COMPETENCIES
• Dedicated supervisor with a strong work ethic and the ability to build lasting agent/client relationships.
• Experienced in sales, retention, and staffing.
• Adapt at communicating effectively with customers, vendors and staff.
• Able to motivate employees to perform to their maximum potential.
• Exceptional organizational and planning skills; adaptable; enjoy new challenges.
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EDUCATION & CERTIFICATIONS
Ridgewood High School, Norridge, IL
Highschool Diploma 1989
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Accidental & Health License Currently Held
Casualty License Currently Held

2. Credit Education Specialist Currently Held
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PROFESSIONAL EXPERIENCE
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Intersections Insurance Services February 13, 1997- April 2, 2015
Customer Service and Relations Supervisor
Responsible for staffing, training, and managing staff to their full potential, while maintaining high levels of integrity
and meeting monthly quotas.
SKILLS
Team leading
Team building
Team coaching
Knowledgeable and proficient in Microsoft Office (includes Powerpoint, Excel, and Word)
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