Sally Ali is a results-driven retail sales associate seeking a position that offers career opportunities and professional development. She has over 2 years of experience providing excellent customer service and exceeding sales goals as a retail sales associate. Sally has strong communication, problem-solving, and leadership skills and the ability to work well under pressure. She is proficient in Microsoft Office applications and seeks to further develop her professional sales and leadership abilities.

1. Sally Ali
1186 Harview Dr, SW Lilburn
Georgia, USA 30047
T: 404-663-9786
E: sally_saad1994@yahoo.com
PERSONAL SUMMARY
A sales focused and results driven Retail Sales Associate who is able to provide every
customer with a luxury customer service experience that is second to none. A star performer
who has a fierce desire to add value and who endeavors to be the best in everything that I do.
I welcome new challenges, have a drive for success, and embraces the responsibility of
leadership. I am a talented individual and I will bring my sales talent, and passion for to your
company. I have a proven track record of success in sales and possesses the ability to
coordinate a high level of activity under a variety of conditions and constraints. I am service
oriented, I have superb presentations skills and will always maintain a professional image
through my appearance and dress. As a winner who won't take no for an answer I will
consistently exceed your expectations. On a physical level I have the strength to reach, move,
and handle merchandise in both high and low areas. I have experience of working in a high
pace upscale retail location, and have the high ethics standard, integrity, discipline and
company loyalty that you are looking for in a candidate. Right now I am looking for a suitable
position with a company that offers its staff superb career opportunities, job enrichment and a
supportive work environment, and I am also looking for a role where I will have opportunity to
further hone in my professional sales and leadership skills.
CAREER HISTORY
RETAIL SALES ASSOCIATE – 06/2014 – 08/2016
Employers name – Crossmark
Location – 1940 Mountain Industrial Blvd, Tucker, Ga.
Responsible for being the primary point of contact for both new and existing customers.
Duties:
 Ensuring that all customers receive excellent service through direct salesmanship, and
prompt and courteous service.
 Assisting customers with questions, needs and purchases
 Offering suggestions to customers based on their wants and needs.
 Maintaining a large and loyal customer base.
 Promoting the benefits of quality brands.
 Greeting all customers in-person as they enter the store.
 Saying goodbye to leaving customers and inviting them to return again to the store.
 Keeping the store clean and organized throughout the day.

2.  Processing sales quickly, accurately and efficiently.
 Providing the highest quality of service to customers at all times.
 Listening to customer’s needs and then making appropriate suggestions.
 Maintaining the highest level of store operations and standards.
 Giving customers accurate information on retail products.
 Keeping up to date with new line listing and product launches.
 Doing everything possible to maintain an attractive and efficient work environment.
 Filling in all administrative paperwork related to the role.
 Promoting customer loyalty at every interaction with them.
 Implementing sales plans to achieve agreed targets.
 Maintaining the highest level of store operations and standards.
KEY SKILLS AND COMPETENCIES
Professional:
 Can handle all kinds of customers with ease.
 Food Management Certified.
 Ability to accurately follow direction.
 Superb attention to detail.
 Identifying ways to improve the business.
 Knowledgeable about the company's products.
 Have the ability to grow within a company.
 Willing to work in different stores.
 Can remain focused when carrying out repetitive work for long periods of time.
 Bilingual, fluent in both Arabic and English.
 Comprehensive knowledge of sales techniques and best business practices.
 Providing insights into consumer behavior.
 Able to work in fast paced environment.
 Maintaining high visibility and energy levels on the shop floor.
 Extensive sales software knowledge.
 Ability to sit, stand and walk around for long periods of time.
 Computer proficiency in Microsoft Word, PowerPoint and Outlook.
 Implementing sales plans to achieve agreed targets.
 Maintaining the highest level of store operations and standards.
 Ability to cross sell and up sell.
 Outgoing, courteous, genuine and approachable.

3.  Experience of working both indoors and outdoors.
 Track record of optimizing the longer term results of a company.
Personal:
 Willing to find the right answer to a problem no matter how long it takes.
 Committed to solving the whole problem and not just patch things up.
 Self-Motivated.
 Self-Confident, willing to learn.
 Enthusiastic attitude in person and over the telephone.
 Natural ability to communicate with others.
 Ability to interact effectively at all levels of an organization.
 Can easily make connections with various kinds of people.
 Displaying a professional and unbiased manner at all times.
 Can bend, twist, and stand to perform job functions.
 Able to adapt to the immediate or unforeseen challenges.
 Detail orientated and consistently accurate.
 Can quickly learn new processes.
 Exceptional Listener.
 Analytic/Research Skills.
 Computer/Technical Literacy.
 Leadership/Management Skills.
 Multicultural Sensitivity/ Awareness.
 Team/Independent Player.
 positive and motivated outlook each and every day.
 Customer satisfaction and loyalty are very important to me.
AREAS OF EXPERTISE
Retail merchandise sales
Complaint resolution
Business retention
Performance marketing
Customer service
ACADEMIC QUALIFICATIONS
University: Georgia Gwinnett College, Lawrenceville, Ga
Major: General Biology

4. GPA: 4.0/4.0
Awards: President’s list award, Excellent academic award, Prefect attendance award, Student
of the month award, Honor’s Roll Award,.
REFERENCES
Available on request.