1. Sally Ali
1186 Harview Dr, SW Lilburn
Georgia, USA 30047
T: 404-663-9786
E: sally_saad1994@yahoo.com
PERSONAL SUMMARY
A sales focused and results driven Retail Sales Associate who is able to provide every
customer with a luxury customer service experience that is second to none. A star performer
who has a fierce desire to add value and who endeavors to be the best in everything that I do.
I welcome new challenges, have a drive for success, and embraces the responsibility of
leadership. I am a talented individual and I will bring my sales talent, and passion for to your
company. I have a proven track record of success in sales and possesses the ability to
coordinate a high level of activity under a variety of conditions and constraints. I am service
oriented, I have superb presentations skills and will always maintain a professional image
through my appearance and dress. As a winner who won't take no for an answer I will
consistently exceed your expectations. On a physical level I have the strength to reach, move,
and handle merchandise in both high and low areas. I have experience of working in a high
pace upscale retail location, and have the high ethics standard, integrity, discipline and
company loyalty that you are looking for in a candidate. Right now I am looking for a suitable
position with a company that offers its staff superb career opportunities, job enrichment and a
supportive work environment, and I am also looking for a role where I will have opportunity to
further hone in my professional sales and leadership skills.
CAREER HISTORY
RETAIL SALES ASSOCIATE – 06/2014 – 08/2016
Employers name – Crossmark
Location – 1940 Mountain Industrial Blvd, Tucker, Ga.
Responsible for being the primary point of contact for both new and existing customers.
Duties:
 Ensuring that all customers receive excellent service through direct salesmanship, and
prompt and courteous service.
 Assisting customers with questions, needs and purchases
 Offering suggestions to customers based on their wants and needs.
 Maintaining a large and loyal customer base.
 Promoting the benefits of quality brands.
 Greeting all customers in-person as they enter the store.
 Saying goodbye to leaving customers and inviting them to return again to the store.
 Keeping the store clean and organized throughout the day.

2.  Processing sales quickly, accurately and efficiently.
 Providing the highest quality of service to customers at all times.
 Listening to customer’s needs and then making appropriate suggestions.
 Maintaining the highest level of store operations and standards.
 Giving customers accurate information on retail products.
 Keeping up to date with new line listing and product launches.
 Doing everything possible to maintain an attractive and efficient work environment.
 Filling in all administrative paperwork related to the role.
 Promoting customer loyalty at every interaction with them.
 Implementing sales plans to achieve agreed targets.
 Maintaining the highest level of store operations and standards.
KEY SKILLS AND COMPETENCIES
Professional:
 Can handle all kinds of customers with ease.
 Food Management Certified.
 Ability to accurately follow direction.
 Superb attention to detail.
 Identifying ways to improve the business.
 Knowledgeable about the company's products.
 Have the ability to grow within a company.
 Willing to work in different stores.
 Can remain focused when carrying out repetitive work for long periods of time.
 Bilingual, fluent in both Arabic and English.
 Comprehensive knowledge of sales techniques and best business practices.
 Providing insights into consumer behavior.
 Able to work in fast paced environment.
 Maintaining high visibility and energy levels on the shop floor.
 Extensive sales software knowledge.
 Ability to sit, stand and walk around for long periods of time.
 Computer proficiency in Microsoft Word, PowerPoint and Outlook.
 Implementing sales plans to achieve agreed targets.
 Maintaining the highest level of store operations and standards.
 Ability to cross sell and up sell.
 Outgoing, courteous, genuine and approachable.

3.  Experience of working both indoors and outdoors.
 Track record of optimizing the longer term results of a company.
Personal:
 Willing to find the right answer to a problem no matter how long it takes.
 Committed to solving the whole problem and not just patch things up.
 Self-Motivated.
 Self-Confident, willing to learn.
 Enthusiastic attitude in person and over the telephone.
 Natural ability to communicate with others.
 Ability to interact effectively at all levels of an organization.
 Can easily make connections with various kinds of people.
 Displaying a professional and unbiased manner at all times.
 Can bend, twist, and stand to perform job functions.
 Able to adapt to the immediate or unforeseen challenges.
 Detail orientated and consistently accurate.
 Can quickly learn new processes.
 Exceptional Listener.
 Analytic/Research Skills.
 Computer/Technical Literacy.
 Leadership/Management Skills.
 Multicultural Sensitivity/ Awareness.
 Team/Independent Player.
 positive and motivated outlook each and every day.
 Customer satisfaction and loyalty are very important to me.
AREAS OF EXPERTISE
Retail merchandise sales
Complaint resolution
Business retention
Performance marketing
Customer service
ACADEMIC QUALIFICATIONS
University: Georgia Gwinnett College, Lawrenceville, Ga
Major: General Biology

4. GPA: 4.0/4.0
Awards: President’s list award, Excellent academic award, Prefect attendance award, Student
of the month award, Honor’s Roll Award,.
REFERENCES
Available on request.