1. SHIELA MARIE MATAS
Al Nahda-1 Sharjah, United Arab Emirates
Mobile Number: +971 55 879 5019
shielamarie.matas@gmail.com
SUMMARY
A driven telesales executive who is highly motivated in meeting targets and goals.
A confident marketing executive who is not hesitant in asserting company policies and
standards on clients and suppliers whenever the situation so demands.
A highly resourceful and independent procurement specialist who never ceases to find the
most effective and reliable local and international suppliers.
HIGHLIGHTS
 Adaptability and ability to work under
pressure.
 Self-motivated, initiative, high level of
energy.
 Well-versed in oral and written English
and Filipino.
 Tolerant and flexible to different
situations
 Accuracy and Attention to details
 Strong Multitasking skills.
 Organization and prioritization skills
 Hardworking and energetic, flexible,
adapt easily to change of environment
work schedule.
 Personable with a positive attitude;
interface well with patients, families
and staff.
 With a natural ability to work alone or
part of a team.
 Excellent in interpersonal
communication.
ACCOMPLISHMENTS
 Earned the business and trust of new, prestigious and famous clients in the UAE.
 Continuously gained new clients and retained loyalty from old ones.
 Attained the loyalty and trust of new reliable suppliers in the UAE and abroad.
EXPERIENCE
04/2016 to Present Telesales Executive
Karam Advertising, LLC – Sheikh Zayed Road, Dubai, UAE

2.  Looked for new clients by way of various methods such as
email, telephone, website and social media.
 Offering the services that the company has to sell to existing
clients and new prospect clients.
 Ask questions to understand customer requirements and
close sales.
 Keep records of calls and sales and note useful information.
 Enter and update customer information in the database.
06/2014 to 03/2015 Receptionist
East Cam Tech Corporation – Mariveles, Bataan, Philippines
 Achieve positive outcomes from guest queries in a timely
and efficient manner
 Ensure an efficient reception experience for guests,
including check in/out, and complete audit procedures, as
required
 Ensure that both the Front Office Manager and Reception
Supervisors are kept fully aware of any relevant feedback
from guests and, or, other departments
 Demonstrate a high level of customer service at all times.
 Answering phone calls, and emails.
01/2016 to 02/2016 Part Time Administrative Assistant
Sui Style Corporation – Mariveles, Bataan, Philippines
 Responsible for all incoming and outgoing calls and letters
including email and faxes.
 Managing staff appointment, preparing the things needed
for the meeting
 Managing and filling the files both hard and soft copied
documents
 Responsible for the attendance record of the employees
 Ensures that the office equipment are functioning and
maintaining the availability of office supplies
 Performed other duties as required by the managing
director
TRAININGS AND SEMINARS ATTENDED
 Computer Literacy Training in Cooperation
August 26, 2007
With Gold Mind Knowledge Training

3. SOFNET ITC BEZ, BATAAN
 Public Accountability and Values Enhancement Seminar
December 10, 2011
 Seminar-Workshop Based Instructional Materials Preparation
Enrique T. Garcia Hall, Pup Bataan Campus
 Teaching English Language Skills in Multilingual Context
October 11, 2013
Mariveles National High School Poblacion Mariveles, Bataan
EDUCATION
2014 Bachelor of Science in Secondary Education Major in English
Polytechnic University of the Philippines – Mariveles, Bataan, Philippines
2010 Secondary Education
Mariveles National High School – Mariveles, Bataan, Philippines
2005 Primary Education
Antonio G. Llamas Elementary School – Mariveles, Bataan, Philippines