1. KIRK ROSS GURGANIOUS
3181 KEMPER ST #4, SAN DIEGO, 619-618-8090, KGURGANIOUS@GMAIL.COM
OBJECTIVE
Seeking a Professional Career with a company where I can use my skills,experience, and education to help that
company meet and exceed its goals, and have the opportunity to work my way up through the company and
take on a vital role.
SKILLS
 Proficient with Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
 16 Years of experience is the Sports Retail Industry
 Excellent Management skills, Communication skills(Oral and Written), Leadership skillsand
Interpersonal skills.Strongly Skilled in Customer Service, Problem Solving, Multi-Tasking, and Selling.
Excellent analytical and quantitative skills, and Operation Skills
 Self-Starter who is able to work independently and within teams. Quick learner who is proactive and
willingto take ownership of assignments and see through to successful completion
 Motivated, career-oriented, team leader/player who is organized, professional,friendly, and able to
motivate and lead others
EXPERIENCE
8/16/2004 TO 03/2016 Sports Authority San Diego, CA
OPERATIONS TEAM LEAD (STORE MANAGEMENT)
 Manage stores day to day operational procedures to ensure a high level of efficiency and compliance
to company standards and integrity; including stores payroll,HR, all Policies and Procedures,
inventory, store to store transfers, customer and store orders, tickets and licenses,Asset Protection,
employee training, marketing material, cash office, back office, POS registers, IT, Risk Management,
pricing,receiving, and sport services.
 Responsible for identifying improvement opportunities in Operational, Customer service, and
MerchandisingProcesses. Work with Team Leaders and Associates to make improvements to drive a
high audit score and high customer satisfaction.
 Work with Store Manager to find, assess, and hire new employees. Ensure new employees are
properly hired, screened, on-boarded, trained and empowered in starting their role. Coach, counsel,
and disciplineassociates.
 Run the sales floor and advise customers. Manage Sales Authorities and Associates on the sales floor
in driving sales and CEI. Maintain sales floor presentation by managing stores recovery at end of day.
EDUCATION
2005-2008 San Diego State University San Diego, CA
Bachelor of Science in Business Administration (Management) 3.34 GPA
1996-1999 Point Loma High School San Diego, CA
High School Diploma 3.33 GPA