1. SUSAN SNYDER
5115 Fowler Place
Odessa, New York 14869
Home: 607-594-4672
CAREER OBJECTIVE
An administrative/managerial support position utilizing my years of experience specializing in
academia, computer, administrative, customer service, purchasing, and to take on challenges by
using my interpersonal skills for advancement in my career.
CAREER SUMMARY
Highly experienced administrative professional who has assumed positions of progressive
responsibility in academia and corporate environments. Flexible, dependable and well
organized. Proven ability in the following functional areas:
 Preparation of correspondence, manuscripts, reports, coursework, presentations
 Managing of all travel expenses, general expenses for conferences and seminars
 Arrange meetings (using Outlook calendar) and organizing seminars
 Organizing of major conferences
 Managing submission of manuscripts for preparation of volume(s) for publication
 Managing of accounts within the Kuali system
 Preparation of procedure for VISA services
 Proficient typist
 Coordinate scheduling calendars
 Skilled multi tasker, able to handle multiple assignments
 Strong ability to problem solve with a dedication to customer service
COMPUTER EXPERIENCE
Windows 8: Microsoft Office 2013 and MathType (equations)
EXPERIENCE
Cornell University – Ithaca, New York December 2003 – Present
Administrative Assistant II
 Administrative duties for numerous professors including travel, course work,
presentations, financial reports, presentations, events organizing within the department
 Organizing seminars for the Dyson School and assisting for the Economics department
 Process of galley proofs to complete for publication
 Have attended various workshops for increased knowledge of new software programs
and increased knowledge of various procedures within Cornell

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 Have attended Business Writing with Confidence workshop (2008)
 Have completed the Office Professional Certificate Program (2013)
 Have completed the Communication Certificate Program (2014)
 Have completed Business Writing 2 workshop (2015)
 Have completed a DiSC assessment workshop (2015)
 Have completed the Turning Point workshop (2015)
World Kitchen, Inc. – Elmira, New York 2000 - 2002
Administrative Assistant / Purchasing-Assistant Buyer
 SAP system software knowledge utilized to create requisitions, purchase orders, vendor
information and invoicing background information
 Communicated with vendors to ensure that leases and contracts were updated
 Created presentations using strong knowledge of Power Point and Word
 Collected data from various departments to assemble Engineering/Manufacturing reports
to capture progress on a monthly and/or quarterly basis
Adtranz (formerly ABB Traction, Inc.) – Elmira Heights, New York 1991 – 2000
Administrative Assistant
 Updated the data base system on a daily basis for all correspondence on projects awarded
which encompassed all company wide, global operations.
 Preparation of engineering procedures, bid proposals, project letters, memos, forms and
charts for the Engineering and Proposal departments
 Assisted in exercise program to improve morale issues
Empire Foods – Elmira New York 1990 – 1991
Customer Service Representative
Cargill, Inc. – Watkins Glen, New York 1976 – 1989
Transportation Assistant/Customer Service Coordinator
EDUCATION / TRAINING
Elmira Business Institute – Elmira, New York
Diploma, Major: Word Processing
Certificates and/or accomplished the following from Elmira Business Institute:
Honor Student, 4.0 average (Dean’s List), Typewriting 85/87 wpm
Dundee Central School – Dundee, New York
Regents Diploma, Honor Student, Major: Business

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CERTIFICATES
Certificates from Manpower’s Skillware Training, Elmira, NY
Certificates from Fred Pryor Seminars confirming completion
Certificate of Graduation, Office Professionals Certificate Program (2013)
Certification of Completion, Communication Certificate Program (2014)
DiSC Assessment to Action, Workplace Profile Report (2014)
Certification of Graduation, Turning Point (2015)