1. Theresa Fravel
695 Idlewood Boulevard Baldwinsville, NY 13027 |315-753-2314 | livingud14411@yahoo.com
Objective
· Energetic multitasker seeking a challenging office position, bringing superb front desk skills and clerical abilities in
order to provide the company with exceptional customer care and administrative services
Experience
CAMPING WORLD OF SYRACUSE
CUSTOMER SERVICE REPRESENTATIVE MAY 2016-PRESENT
· Answer and screen incoming calls for all departments,directing calls to over 50 extensions
· Greet incoming customers and direct them to appropriate departments
· Assign salespeople to customers on a rotation basis
· Input all data on industry related software
· Prepare all promotional materials for RV shows
COMMUNITY ACTION OF ORLEANS AND GENESEE
RECEPTIONIST 2015-2016
· Responsible for clerical/data entry and filing
· Answer and screen incoming calls
· Take and distribute messages and mailprotocol
· Manage all visitors and handle allcustomer inquiries
· Great written and verbalcommunication skills with high attention to detail
· Enter data on ORS database with accuracy to reflect demographics for reporting purposes
· Prepare correspondence and documents
· Coordinate meetings and appointments
LIBRARIAN 2012-2016
· Responsible for monitoring book check out/check in
· Maintained organized book shelves
· Kept records of circulation and materials
ANCHOR REALTY1992-2012
· Owner and CEO of Anchor Realty, Baldwinsville, NY from 1992-2012
· Owned and managed a successful Real Estate Company for 20 years before I retired
Education
ONONDAGA COMMUNITY COLLEGE 1980-1982
THE PROFESSIONAL CAREER CENTER 1992 , 1998
· Obtained Real Estate Salesperson License
· Obtained Real Estate Broker License
