1. TXM Plant Ltd
PA to MD OCT 2015 – TO DATE
Volkswagen (UK)
PA to Head of Customer Quality & Network Dev &
Head of Service & Parts Operations
FEB 2010 – OCT 2015
Mercedes-Benz
PA to CIO OCT 2009 – FEB 2010
Homebase Plc
PA to Commercial Director MAR – AUG 2009
PA Services, Self Employed
Virtual PA 2007 – 2009
Morgan Ashurst Plc, Milton Keynes
PA to Managing Director / Office Manager 2002 –2007
Terrapin, BSi, Argos & Welcome Break
Clerk Typist, Training Administrator & Secretary 1986 – 2002
PROFESSIONAL EXPERIENCE
To provide full PA support to the Managing Director and his first line
Diary Management
Attend board meetings and take minutes, prepare and distribute to all attendees
Event management for Charity Dinners
Prepare Powerpoint presentations for all board meetings
Excellent inter-departmental communication skills
Direct telephone calls / deal with queries
Liaise/negotiate with various suppliers for preferential rates
Responsibilities
TXM Plant Ltd, Wolverton Mill
Personal Assistant OCT 2015 – TO DATE
To provide full PA support to 2 Heads of Business
Excellent inter-departmental communication skills
Network with other Senior PA's within VW
Diary management for schedules that change by the hour due to a high volume of meetings
Direct telephone calls / deal with queries
Record holiday & absence
Collate and refer all customer complaints
Raise purchase orders & invoices, process invoices for payment
Collate all budgets/reforecasts within the deadline and input into SAP
Purpose
Volkswagen (UK), Blakelands
Personal Assistant FEB 2010 – OCT 2015
EXPERIENCE IN MORE DETAIL
Developing a High Performance
Organisation
Professional Manager Programme
Administrative Support in Projects &
Assisting Project Managers
Customer Care Skills
The Training Administrator
TRAINING COURSES
Microsoft Office 2010 (Office 7)
- PowerPoint & Excel (Advanced &
Intermediate)
Microsoft Outlook (Advanced)
Constant Contact (e-newsletters)
Access
SAP Purchasing & Reporting, K-SRM &
GIS
COMPUTER PACKAGES
USED
Ran my first Marathon in Barcelona 2015
Organised my dream wedding in Italy
PERSONAL ACHIEVEMENTS
I am an extremely professional, experienced
and proactive Personal Assistant with
experience in working at Executive / Board
level. Proficient in all areas of planning and
organising, I thrive on using my initiative and
analytical skills in order to prioritise
workloads. Highly motivated, with a flexible
approach whilst welcoming tough
challenges. A firm yet fair individual who is a
thoroughly loyal and trusted employee. Can
work well alone or as part of a team whilst
having high standards and expectations in
efficiency and performance. Always striving
to meet and exceed all deadlines whilst
developing excellent communication and
interpersonal skills coupled with a good
sense of humour.
PERSONAL PROFILE
Running, boot-camp, cooking, wine, eating
out, travel and upholstery. Socialising with
friends and family is also enjoyable and
important to me.
INTERESTS & ACTIVITIES
Email: orourkejulie@googlemail.comMobile: 07889 227211
JULIE O’ROURKE

2. Create mail merge documents for communication to the network
Produce agendas and minutes
Liaise with factory when arranging meetings and travel
Ensure asset register is updated
Process all IT requests, starters, transfers & leavers
Daily sorting of email inbox for the HOB’s send holding replies where necessary and bring anything urgent to the attention of the addressee
Arrange various team events i.e. monthly & quarterly meetings
Set up internal/external briefings and ensure meeting room booked with correct equipment in place
Arranged a 3 day event in Wolfsburg for a team of 20 guests
Project managed new fileshare system for the team
Key Achievements
Provide full PA duties to the Chief in Office within the IT department of Mercedes-Benz head office on a temporary basis, covering long term
sickness.
Responsibilities
Mercedes-Benz, Tongwell
Personal Assistant (Temporary) OCT 2009 – FEB 2010
Provide full PA duties to Commercial Director on a temporary basis. Due to restructuring within the business my role was filled by a permanent
member of staff.
Responsibilities
Reed Recruitment, Homebase Plc, Central Milton Keynes
Personal Assistant to Commercial Director (Temporary) MAR – AUG 2009
To provide a full PA / Secretarial service to various clients in and around Milton Keynes, offering good all round skills to meet the requirements
of the client.
Objective
Set up new filing systems
Research for a Head Hunter
Produce PowerPoint Presentations
Event management
Update contacts in Outlook
Organise itineraries and travel
Mail shots
Web research
Update and amend website
Produce monthly e-newsletters
Responsibilities
Attended networking events
Received referrals
Satisfied clients
Gained repeat work
Key Achievements
PA Services (Self Employed) 2007 – 2009
Co-ordinate and schedule activities on a daily, weekly, monthly and annual basis
Manage & co-ordinate all correspondence, drafting responses where appropriate
Deal with arrangements for meetings & conferences etc.
Understand the operation of the Region and the whole business, it’s structure and personnel
Control of Head Office expenditure and negotiating discounts with local suppliers making considerable savings for the Company
Administer in-house training courses for all staff and sourcing suitable venues
Keeping diaries, taking messages, arranging Board meetings, customer/supplier meetings, conferences, training days and company functions
Daily sorting of email in-boxes for the MD, sending holding replies where necessary and bringing anything urgent to the attention of the
addressee
Making all travel arrangements (holder of company credit card)
Keeping personnel files for Board Directors and Central staff up to date
Managing Reception - responsible for Reception/Receptionist area/function
Order buffet lunches and stationery (holder of petty cash for the office)
Purpose
Morgan Ashurst Plc (formerly Bluestone), Milton Keynes
PA to MD / Office Manager 2002 – 2007
EXPERIENCE IN MORE DETAIL (CONTINUED)

3. Considered as one of the senior team
Attended Professional Manager Programme
Obtained good rates with suppliers after negotiation
Assisted in obtaining an award for Investors In People for our office
Project managed 2 office moves
Interviewed and recruited office staff
Key Achievements
Employment in various roles ranging from Clerk/Typist to Training Administrator including Secretarial work.
Terrapin Ltd, BSi, Argos & Welcome Break 1986 – 2002
EXPERIENCE IN MORE DETAIL (CONTINUED)
Youth Training Scheme (YTS)
RSA
Office Skills - Pass
Typewriting II
Bletchley College, Milton Keynes 1984 – 1985
O’Level
GCSE
CSE
RSA
English Language
Mathematics, History, Commerce, Geography
English Literature, Biology
Typewriting I
Bletchley College, Milton Keynes 1979 – 1984
EDUCATION & QUALIFICATIONS