1. Susan MacArthur
20 Revere St, Saint John NB E2M 0H3
H (506)738-2885 W (506)648-6545
Susan.MacArthur@horizonnb.ca
PROFESSIONAL EXPERIENCE
Horizon Health Network- Diagnostic Imaging, Hemodialysis, Talk With Me Early
Language Services and Specialized Opiate Treatment Center (Methadone Clinic
Ridgewood) Audiology Department
Administrative Assistant August 2008- Present
 Processing referrals, request and other medical documents and forms.
 Transcribing, proofreading, and editing reports
 Creating, editing and formatting documents
 Maintaining databases and producing reports
 Responding to inquiries and providing information
 Performing reception & office duties and general clerical
 Answering incoming phone calls, Scheduling of Appointments
 Entering orders in computer
 Ordering of general office and medical supplies
Horizon Health Network- Saint John Regional Hospital, Saint John, N.B.
Nursing Unit Clerk November 2000- August 2008
Horizon Health Network- Saint John Regional Hospital, Saint John, N.B.
Reception/Clerk June 1989- November 2000
 See Administrative Assistant
EDUCATION:
• Saint Vincent’s High School Graduate 1987 (Business)

2. •ADDITIONAL SKILLS
 Microsoft Office, Excel, I3 and other computer programs
 Beginner level French
 Confident working in a fast-paced, results-oriented environment
 Completion of the Crisis Prevention Institute workshop for nonviolent crisis
intervention completed on Feb 16, 2011’
 Analytical Thinking
 Planning and Prioritizing work
 Interpersonal Relations
 Communication
 Time Management October 2011
E-Learning completed October2015
 Routine Practices and Additional Precautions
 Clean hands save lives
 Fire safety Code Red and Code Green SJRH
 Emergency Procedures
 WHMIS
 Privacy in Health Care
 Occupational Health and Safety : Due Dillgence
 Workplace Violence Prevention
 MRSA: Basics
 Falls Prevention and Management for all staff
 Falls Prevention and Management for Clinical
 Active offer
REFERENCES:
 Theresa Mcvea – Audiologist 648-7366
 Dr. David Tees - Chief of Surgery / Otolaryngology 634-1115
 Sandra Surette – Manager/Supervisor of Audiology & Speech Language
Pathology 648-7661