1. Annette Marshall
Northern Virginia
Phone: 703-430-1452; Email: marshall_annette@yahoo.com
_________________________________________________________________________________________
BUSINESS OPERATIONS ~ FACILITIES MANAGEMENT ~ PROJECT MANAGEMENT
“Do not put off till tomorrow that you can do today”
PROFESSIONAL PROFILE
Over 17 years combined experience in business operations, facilities management and project management.
Expertise in corporate financial and accounting management with C-level executive experience. Excellent track
record in client relations, office administration, purchasing, account management and analysis.
SKILLS SUMMARY
MicroSoft Office Suite (Word, Excel, Outlook, PowerPoint, Project, Access, Publisher).
Financial Management / Invoicing Systems
ACCOMPLISHMENTS
• Analyzed and updated readability of the Standard Operating Procedures for the Wide Area Workflow
(WAWF).
• Planned and implemented new operations to enforce financial best practices. Led $1M company from an
overall deficit financial situation back into solvency.
• Developed and implemented sound accounting and bookkeeping processes and a Corporate Financial Plan.
• Provided analysis of financial systems for Y2K conversion. Conducted extensive analysis for Y2K
compliance of Commercial-Off-The-Shelf (COTS) products for the US Army.
PROFESSIONAL EXPERIENCE
FINANCE
• Modified and extended the Corporate Financial Plan for $1M company.
• Reviewed and implemented sound accounting and bookkeeping processes.
• Enforced financial best practices aligned with federal, state and local regulatory guidance.
• Led contract negotiations for over 100 federal and private sector contracts.
• Managed all accounts payable and receivables.
• Provided expert support (troubleshooting, contract assistance, technical advice) to contractor vendors
and Government Program Analysts/Program Officers to facilitate WAWF transition.
OPERATIONS MANAGEMENT
• Oversaw full range of office operations for a 10-person business office. Managed the annual budget,
authorized and purchased supplies and office equipment.
• Management of daily and strategic operations, including customer calls, installations, quotes, and
follow-up actions and maintenance.
• Coordination and management of telecommunications installation teams for switches, cable,
instruments and servers.
• Manage equipment inventory and maintenance.
• Prepare contracts for procurement, invoices and work orders.
1
2. Annette Marshall
Northern Virginia
Phone: 703-430-1452; Email: marshall_annette@yahoo.com
ANALYSIS
• Proofread regulations to ensure organization compliance
• Trained and supported new systems users
• Subject Matter Expert on invoicing federal government clients
COORDINATOR / LIAISON:
• Managed Export License Application, to include clarification of commodities to third world countries
• Coordinated CONUS & OCONUS events and trades shows for ballistics, warfare and non-lethal
weapons such as the 2005 “Rebuilding of IRAQ” Conference in Amman, Jordan
• Designed and developed marketing materials for the business to include overseeing website upgrades
and product updates. (www.alpineco.com)
• Served as the liaison between property management and legal counsel to assist in managing legal and
administrative business issues.
EMPLOYMENT EXPERIENCE
EverClear Telecom, LLC/VoiceStar IP Solutions, LLC 2006 – Present
Associate Director
• Conduct full range of daily and strategic operations, including customer service, corporate financials
(accounts payable and receivable), equipment inventory, telecommunications installations, business
development, proposal writing, contract drafting, and trade-show coordination/participation
ALL-COM Communications, Inc. 2008 – 2009
Corporate Financial Officer / Manager
• Conducted the full range of financial, contracting, and accounting business for $1M company
Orizon, Inc. 2005 –2006
Wide Area Workflow (WAWF ) HelpDesk Support Analyst (Office of Naval Research)
• Participated in research, documentation, testing, analysis, compiling and printing of the WAWF guides
for electronic and paper distribution to ONR’s required users of WAWF.
• Conducted on-site training classes at Office of Naval Research, Arlington, VA for approval of federal
contract electronic invoices for payment.
Alpine Armoring Inc. 2002 – 2005
(USAF, numerous Local and State Police Agencies and Diplomats’ World-Wide)
Associate Director
• Managed daily business operations for purchasing, upgrading, maintenance, sales, and delivery of
specialized armored vehicles and individual protection equipment worldwide.
ENDORSEMENT
“Ms. Marshall is a focused professional with a wide range of skills, which makes her an accomplished and
welcome teammate for any endeavor or task. She innovates and improves the processes of any task set before her. She
has an excellent manner with clients and customers, and always puts customer service first. Annette is a team player
with a high sense of team, mission, and loyalty to the project or organization she belongs to. I highly recommend her
to any organization lucky enough to hire her.” Todd Kersh, PMP; former Director, Y2K and Distance Learning, OAO
2