1. Brandi Burris
Addison, Texas
Cell: 682-521-7003
Email: brandi1973@ymail.com
Summary of Qualifications/Skills:
A highly motivated Business Analyst that is customer service, detail orientated, and a project driven team
player with organizational, technical, administrative, and managerial experience. Proficient with software
such as Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook), Windows
(95/98/2000/NT/ME/Vista/7/8/10), SharePoint, Java, Python, and HTML. A solid management record
with experience specializing in inventory, warehouse, logistics, and technology. Proven effective
leadership with focus on process driven ISO documentation and supporting a staff with and environment
of education and training.
Education:
University of Phoenix –AA – IT Networking+ 2008
MIT Dept. of Electrical Engineering & Computer Science (edX)
Certificates:
Foundations of Computer Science with Programming in Python 2015
Introduction to Computational Thinking and Data Science 2015
Microsoft (edX)
Certificates:
Querying with Transact-SQL 2015
Programming with C# 2016
Programming with C++ 2016
Fundamental Certificates – 2015
HTML Fundamentals
SQL Fundamentals
Professional Experience:
Randstad (Assigned at HP) – Business Analyst II / PC Tech Specialist April, 2014 to Present
• CST(Central Staging Tool-HP created inventory tool) SME (Subject Matter Expert)
• First point of contact for system enhancements, failures, and data to end users and management
• Provide correction path for end user data manipulation and errors
• Test and resolve end user reported errors
• Track and document system bugs and failures that result in loss of data integrity
• System tools development and pseudo specifications for architecture team
• Advise and report to business controls for solutions to correct systemic bugs and process flows
• Analyze and test tools that sustain systemic functionality
• Coach facility on system changes that influence process and documentation changes
• Develop process driven documentation to support ISO9000 facility requirements in relation to
database corrections
• Interpret proposed processes for documentation for PERT (Project Evaluation Review
Technique) team in regards to database compliance and systemic flow
2. White Bluff Resort (Double Diamond) – Land Sales Office Manager/ Front Desk Clerk/ Housekeeping
2011-2013
• Developed marketing plans for Golfing demographic focusing on upper middle class consumers
• Staffed Sales force
• Trained and developed classes for the sales force development
• Corrected discrepancies of payment accounts
• Inventoried viewing gifts for perspective buyers to increase sales
• Reconciled time keeping and bonus checks for sales force
• Managed and inspected undeveloped properties for sales force viewing opportunities
• Developed motivational and competitive goals for sales force beyond corporate basics
2008 – 2013 Continued Homeschool functions – CDL Driver
USPS – Acting Dock Supervisor/Mail Handler 2005-2008
• Moved 1st
, 2nd
, 3rd
, Overnight, and bulk classes of mail
• Staged FIFO
• Coordinate with rotating shift managers for continued coverage
• Inspect trailers for outgoing and incoming mail at all dock doors throughout shift
• Verify driver credentials, logging trailers, and test safety communicator lights at dock
• Created reporting methods for volume, staffing, damage, union grievances, maintenance, and
safety
• Achieved high scan rates as Mail Handler
• Trained new hires in department
2003 – 2005 Homeschool Treasure for Mooresville Indiana Homeschool group
Marsh Supermarkets – Store Manager Village Pantry 2003
• Hire and replace staff
• Report sales and inventory discrepancies
• Investigate and resolve discrepancies
• Reconcile cash and deposits
• Resolved and mediate complaints from customers and staff
• Create and analyze P & L statements
• Exceeded operational corporate goals
• Promoting staff achievements to be rewarded at the corporate level
Kroger – Fuel Center Manager 2002-2003
• Organized and overseen construction for building site of new fuel centers
• Staffed and trained all employees at new locations through grand opening
• Reorganized local inventory
• Retrained and replace staff after theft was investigated and resolved
• Created reporting for inventory and staffing requirements
3. • Changed an inner-city struggling store that was slated to close to a profitable and stabled staff
location