1. SUSAN M. GOODREDS
188 Diane Ave., Hatboro, PA 19040
215-939-7786
susangoodreds@comcast.net
OVERVIEW
A highly motivated manager with experience in hospitality and retail management having emphasis in
HR, A/P, A/R, Payroll, Cash and Credit handling. Areas of strength include:
Achieving Goals
Planning / Prioritization
Budget Management
Leadership / Motivation
Administrative
Human Resources / Team Building
Accounts Payable / Receivable
Scheduling / Payroll
PROFESSIONAL EXPERIENCE
Assistant General Manager 12/2000 – 07/2015
Days Inn – Horsham, PA
Responsible for managing a 171 room hotel
Ensuring great customer service
Exceeding budget goals
Accurate AP, AR, Payroll, Reconciling daily figures and deposits
Managing a great team through hiring, training, developing staff and departmental managers
Realtor 05/2000 – 07/2002
CENTURY 21 Alliance – Bluebell, PA
Was licensed to sell real property in the state of Pennsylvania
Assistant General Manager 10/1996 – 11/1999
Clarion Inn – Groton, CT
Started as night auditor reconciling daily receipts for hotel and restaurant
Promoted to bookkeeper with full charge responsibilities through General Ledger
Promoted to Assistant General Manager
Bookkeeper 05/1990 – 08/1991
Kmart – Raleigh, NC
A/R, A/P, Payroll with high volume cash management
Manager 08/1988 – 05/1990
Carpets Unlimited – San Diego, CA
Managed a retail carpet store from initial sale through installation
District Bookkeeper Supervisor 02/1987 – 08/1988
Carpeteria – Encinitas, CA
Supervised bookkeepers in eight reta il stores
Clerk/Bookkeeper 06/1986 – 08/1987
7-Eleven – San Diego, CA
Worked as clerk and bookkeeper full-time and then part-time while working Carpeteria
Control Restaurant Manager 06/1979 – 05/1986
Friendly Restaurants – Flourtown, PA
Started part-time in High School – promoted to Assistant Manager upon graduation
Completed Manager Training – promoted to Manager
Promoted to Control Manager training others to manage restaurants
2. SUSAN M. GOODREDS
188 Diane Ave., Hatboro, PA 19040
215-939-7786
susangoodreds@gmail.com
CERTIFICATIONS
Certified Hotel Supervisor, CHS – 09/2009 – American Hotel & Lodging Educational
Institute
Foodservice Sanitation Manager – Exp. 12/31/16 – Montgomery County Health
Department
CLUB AFFILIATIONS
Kiwanis Club of Hatboro -Horsham - Secretary
EDUCATION
Real Estate Polley Associates 01/2000-05/2000
Licensed to sell real property in the state of Pennsylvania
General Classes Durham Technical Community College 01/1993-05/1995
Maintained 4.0 average while caring for my two young children
Hospitality Mgmt Mont. County Comm. College 08/1980-01/1982
Hospitality Management and Accounting classes
General Classes Upper Dublin High School 02/1978-05/1980
Graduated from Upper Dublin after attending Hatboro -Horsham for ten years
A LITTLE ABOUT ME …
I am an extremely determined, hard working individual who takes great pride in everything I
do. I believe in taking a company to its maximum potential and receive great job
satisfaction through a job well done. I am creative, reliable, dependable, trustw orthy and
goal oriented. I receive great respect from my staff because I am firm, yet fair and believe
having employees receive their own job satisfaction and feel part of the team greatly reduces
turnover. I have enjoyed every job I have ever had and ha ve never received anything but
the highest overall mark on an evaluation. I do believe I would be an asset to your
company.
