1. Personal Information
Name D. Shrinivas
Date of Birth 29th
June 1983
Nationality Indian
Passport No G3982584
License UAE Driving License
Mobile 91-9111-000-655
Cell 91-9630-228-464
Email shri.nivas23@gmail.com
Summery 11 years 08 Months of experience in sales and marketing in multinational companies
and worked in a challenging To join a multicultural company and be able to use my
experience, to work in a challenging atmosphere that provides an opportunity for
learning and growth, where I can contribute to the success of the organization.
Work Experience 11.08 Years
Uni-Touch Sales LLP (India) Raipur.
March 2016 till date
As North CG Sales Head
Considering my excellent track record and repo in the market, the higher management of
M/s Uni-Touch Sales LLP has offered me the responsible assignment for Reliance Jio to
look after North Chhattisgarh. Since the offer was of mutual interest, I have taken it as
challenge and planned my own targets from the day one I joined. At the very outset I
called introductory meeting with all my team members and conveyed about my set targets
and simultaneously educated them as to how to achieve those targets in a planned way. My
rigorous efforts and untiring excellent performance of my team, I could not only achieved
but surpassed the milestones one after one in a short period of 5 months only.
Since new technology and techniques are coming up at very short intervals, I would like to
be a part of it. Apart from above, regular touch good relationship with various renowned
distributors and other higher-ups has put me in such a position to establish many other
distributors and auxiliary people in the market who can help in achieving the business of
any company at a sky rocketing level.
I-Smart Mobile Technology Pvt Ltd. (India) Delhi.
March 2015 to Feb 2016.
As State Head (Chhattisgarh)
My excellent past performance and vast experience in the field of Sales & Marketing apart
from outstanding track record has given me another opportunity to join M/s. I-Smart
Technology Pvt Ltd on 25th March 2015 as State Sales Head in Chhattisgarh State wherein
I have been continuing with the same spirit and enthusiasm. Since it is newly launched

2. Company, it is very tough and challenging task for me to get go of the Company and to
gain popularity in the market of Chhattisgarh among the many renowned brands already
exist and doing business that too their products are proven.
 Since it is a newly launched Company, my prime job is to create Distributors in the
whole State of Chhattisgarh and to manage them, for which I have been successful
to a large extent.
 Since the area of execution is very wide i.e. a total of 16 distributors scattered all
over the state, controlled all the 16 places of execution from a single place
Bilaspur.
 Apart from controlling the assignments from Bilaspur, also give frequent visits
covering all the 16 places on need basis.
 Call regular meetings with the team members and give them understand the
strategy for improvement of sales.
 Convening regular meetings of sales executives and get feedback on all aspects
including their day to day movement of their area of work.
 Due to regular follow-up with Distributors as well as subordinates/under staff, the
Company is upcoming in the State and its products are being recognized by the
customers.
Al Ifri Technology Dubai (UAE)
From July 2014 to January 2015 date.
As Business Development Manager (BDM):
 Al Ifri Technology is standing in the field of Surveillance and Security services.
Though it is a new entrant in the field but it has shown its presence amongst lot
of competitors in the field.
 I joined this firm and given the responsibility of promoting the product by
challenging and standing above the well-established competitors in the market.
 As BDM I had to shoulder various responsibilities and exercise control over
subordinates like Sales Managers, Territory sales managers, team leaders and
sales executives and also group coordinators.
 The Product is imported one from Korea and we are the sole distributors of
Watch cam CCTV Cameras of entire United Arab Emirates (UAE)
 Since our field of business operation is very vast I have been visiting Sharjah,
Ajman, Um Al Queen, Ras Al Khaima, Fujerah, Al Ain, Abu Dhabhi frequently.
 Being sole distributor I am in regular touch with all the distributors/resellers and
obtain reports relating to stock in hand, sales realization, stock transfer,
inventory etc.
 Arrange in house meetings with all the subordinates on weekly basis and action
taken report is obtained on monthly basis and wherever there are failures
immediate action is taken to set the things in right and proper way.
 Due to cordial relation with subordinates and even with all distributors, I have
been able to promote the product at significant level at a short span of time.
 Owing to my sincere efforts and also by our good team work our firm is
expecting an annual growth of 45% which amounts to around AED 4,350,000

3. Shree Sant Krupa Home Appliance Pvt Ltd (Pune) INDIA.
As State Head (Chhattisgarh):
From October 2012 till June 2014.
• Sree Sant Krupa Private Limited Pune. (SSK) is a firm and a master distributor of
Samsung Mobiles and accessories.
• Right from the day of appointment commitment was taken to give overall sales
growth in the State by 20%.
• Just within a period of one month of the financial year the overall sales growth was
brought to the required level by grooming the under team of sales executives who also
extended well cooperation and support.
• Since the area of execution is very wide i.e. a total of 13 distributors scattered all
over the state, controlled all the 13 places of execution from a single place Bilaspur.
• Apart from controlling the assignments from Bilaspur, also give frequent visits
covering all the 13 places on need basis.
• Call regular meetings with the team members and give them understand the strategy
for improvement of sales and services.
• Convening regular meetings of sales executives and get feedback on all aspects
including their day to day movement of their area of work.
• Till end of May the company has achieved 26% growth over same period last financial
year.
Gava Group Of Companies (Dubai UAE)
As Sales Executive:
From May2012 August 2012.
• Good interpersonal skills essential to work well as manager of a team.
• Conduct periodical group meetings.
• Try to accept the matching target accepted by the Sales Executives.
• To visit such clients who are not convinced by the Sales Executives and materialize
the deal.
• Monitor every movement of the team under control and suggest remedies whenever
and wherever needed.
• Give feedback to full satisfaction of CEO and apprise the fact regularly.
Transworld Group Of Companies (Dubai UAE)
From April 2011 to till May 2012.
As Sales Executive cum Sales Coordinator.
• Thorough understand of pricing for LCL, FCL & Air Freight enquiries.
• Good interpersonal skills essential to work well as part of a team.
• Eagerness to learn different facets of logistics including operation related
process so as to provide a compressive solution to customer's logistics needs.
• Keenness in taking accountability for responsibilities assigned to me and self drive to
perform better than expected.
• Quick learner will be able to grasp the local custom related rules, operation process
and company, where quickly and perform efficiently.
Sweet Homes Group of Companies (Dubai, UAE)
from 2007 to January 2011
As Sales Executive, Property Consultants cum Inter Branch Coordinator

4.  Implement the customer service strategy within the organization.
 Responding to and resolve customer queries via email, postal mail, fax,
telephone or walk-ins
 First alert contact for customers for all service related issues and inform
customers in all service related.
 Oversee contract issuance, transfer, resale, updates and amendments in the
contents of contract.
 Follow up on outstanding contract payments.
 Deal with contract termination and renewals.
 Prepare periodic mailing to customers.
 Format all customer communications in coordination with the marketing, sales
and finance departments.
 Transform and implement superior processes related to customer feedback and
survey.
 Extensive interaction with customers providing information on projects,
services, new initiatives, marketing services etc.
 Prepare project summary/construction updates via regular coordination with the
projects department.
 Coordinate site visits and client’s meetings.
 Maintain strict confidentiality of all data processed including customer details,
payment details, historical records and customer files and data base.
 Manage, organize and administer all back office work to facilitate relationship
management.
 Ensure a high level of services is offered to our customers, management,
partners and stakeholders.
 Take full ownership of customers' problems and ensure complete customer
satisfaction of problem resolution.
 Advise customers of necessary actions and strategies for debt repayment,
comply with company policies and procedures to ensure security of companies’
and customer's assets.
 maintain confidentiality of organizations fiscal and personal related
information’s, provide back office service support to the customer care team in
the branch, to handle all client's inquiries, ensuring that all their requirements
are attended to promptly, communicate with customers, employees, and other
individuals to answer questions.
 Disseminate or explain information, take queries and complaints, compile, copy,
sort, and file records of office activities, post transactions, and other activities,
review files, records, and other documents to obtain information to respond to
requests, performing day-to-day administrative tasks such as maintaining
information files and processing paperwork.
 Also to evaluate the customer’s seriousness and ability to continue payments,
pinpoint and draw a list of the customers who are not willing to continue the
purchase agreement and payment obligations.
Data Spec Computers Company (Dubai, UAE)
From 2006 till 2007
As Sales Coordinator cum Customer Services Executive
 Main responsibilities were to maintain Domain controller with member and
client serve, providing maintenance and services to the existing customers as

5. and when required
 Attending customer queries on products and services, to accompany buyers
during visit to office.
 Briefing the customers on the project completed, dealing with recovery, act as
an intermediary in negotiations between customers and the company, also
worked on analyst software.
National Thermal Power Corporation (NTPC) (India)
From 2004 till 2006
As Computer Sales and Service
 Assisting manager marketing, delivery of all marketing activity within agreed
budget.
 preparing quotations and actively involved in IT Support for hardware and
software maintenance, managing the entire product line life cycle from
strategic planning to tactical activities, specifying market requirements for
current and future products by conducting market research supported by on-
going visits to customers and non-customers, working with all departments to
execute, analyzing potential partner relationships for sales staff.
Skills Facilities Management.
Customer Care & People management
Good communication and negotiation skills.
Self-Starter, showing initiative and capable of achieving results.
Good presentation and a pleasant manner.
Good organizational skills and attention to detail.
Qualification Graduate in Commerce
Guru Ghasidas University,
Bilaspur, India.
Undergoing MBA in Marketing.
Diploma Diploma in Computer Hardware & Networking
From G.T Hardware Engineering Collage, Bilaspur (C.G)
Did MCSC and CCNA training
From Zoom Technology, Hyderabad. (A.P)
Computer Skills MS Office Complete, MS outlook, MS Project
Hardware & Network troubleshot
Email & Web surfing
Languages English, Hindi and Telugu.

6. Official Reference Mr.Ravindra Sabley (IND)
Mobile: 919993552688
Position: SH in Microsoft
Ms.Suma Tapash (UAE)
Mobile: 971561036616
Position: Chief Executive Officer
Business Reference Mr.Yogesh Jain (IND)
Mobile: 919425532788
Business: Telecom,ITC&FMCG
Town: Korba
MR.Balvendar Singh Hora (IND)
Mobile: 91-9300963000
Business: Mobile Distributions
Town: Bilaspur (C.G.)