Tishu Kohli is a senior executive HR professional with over 10 years of experience in human resource management and development. She currently works as a senior executive HR for Future Retail India Ltd at their Big Bazaar store. Her expertise includes recruitment, training, payroll management, and ensuring compliance with labor laws. Previously she has worked as a trainer for Future Group and as a store manager for Godfrey Philips India Ltd. She holds an MBA in HRM and has received multiple awards for her work in retail HR and training.

1. TISHU KOHLI
Contact: 09899588997 E-Mail: kohlitishu@gmail.com
~ Human Resource Management & Development ~
Location Preference: Delhi & NCR
SSNAPSHOTNAPSHOT
 A result oriented professional in handling the entire HR Operation in Retail Format. Expertise in data
management. Accurate & up to date MIS of all the data,excellent in MIS – excel presentations. Have a flair
for designing and implementing effective HR interventions to suit the needs of different activities as per the
operational requirements. A keen strategist with the flair for designing and implementing innovative
strategies and interventions for accelerated growth of the organisation. Exposed to all Employee
Grievance factors providing solutions. Accountable for driving People-Business partnership at Store. A
keen learner with ability to work under pressure and meet deadlines. Possess strong communication and
inter-personal skills.
Competencies:
- Human Resource Management - Training & Development - Recruitment
- Personnel Management - Client Relationship Management - Employee Welfare
- Event Management - Team Management - Payroll Management
Key Highlights:
⇒ Awarded with the Best “Store People Officer” at quarterly awards with Future Retail Ltd.
⇒ Awarded as Best People Officer In Delhi NCR for Retail Day Celebration in Dec-2015.
⇒ Achieved 5 stars in training of employees Basic Training (Hygiene and Customer services.) in Gurgaon
Central.
⇒ Imparted training to employees at central & Big Bazaar Up Storel about the process of work, standard of
company polices & Setting All Hr Process & activities in side the store.
⇒ Pivotal in setting up all operations processes pre & post launch of Gurgaon Central.
⇒ Accountable for managing training need analysis through probation appraisal, exit interviews, annual appraisal,
regular one to one with selected group & Zonal Hr Teams.
⇒ Awarded as Excellent Trainer & Team Leader for the successful setup sales & customer service process in
central mall.
⇒ Feliciated Employees Engagement Award (5 times) in Central Mall & Big Bazaar Stores for big days (like 26
January & 15 August) for successful events.
⇒ Played a major role in successfully setting up Sales & Customer Service Process in Central Mall.

2. ⇒ Setting up all Hr Polices and Process for Up Big Bazaar Store ( Mayur Vihar Store In Nov ’12)
EEMPLOYMENTMPLOYMENT PPROFILEROFILE
• Currently working as Senior Executive HR with Future Group(Future Retail India ltd-Big Bazaar V3S
Mall ) from May’12 – till date .
Key Deliverables:
⇒ Acting As Store HR Manager In Big Bazaar Hypermarket format ,taking Care of gamut of HR functions for
more than 200 people at the Store.
⇒ Recruiting staff from internal and out source process to cover the MPP gapes ,Taking care of recruitments
from entry level to mid management level. Joining formalities & Induction program for new joiners.
⇒ Payroll management, attendance maintenance and handling statutory compliances such as PMS, PF, ESI,
Gratuity , Handling IR Issues .etc.
⇒ Processing Monthly Payroll of Employees-Calculation of Attendance , Perk , Leave , Allowances, Arrears,
Reimbursement, Deduction.
⇒ Briefing on SOP’s, Weekly audits and ensuring adherence to the same.
⇒ Ensuring labor compliance adhered w.r.t labor laws, Maintaining statutory licenses & registers.
⇒ Designing new R&R program during festive period, Conducting R&R activity-monthly & quarterly at each
employee hierarchy level.
⇒ Maintaining healthy employee relations Resolving issues and handling employee grievances, Managing and
strengthening employee’s capabilities.
⇒ Attrition Tracker–MTD & YTD,Preparing the analysis for mgmt. review,Retention activities.
⇒ Exit interview,Accurate FnF calculation & PF Form submission.
⇒ Preparing potential candidates for Ptential Identification Center.(PIC ).
• Worked as “Trainer” with Future Group Pvt Ltd. (Gurgaon Central mall in), Gurgaon from Jan‘08 till
April’12.
Key Deliverables:
⇒ Organizing training on retail etiquettes, selling skills, customer approach, customer service, grooming
standards & product training for various categories like apparels,FMCG Food ,GM, Electronics, etc.
⇒ Implementing operation systems and policies, organizing training programs towards enhancing employee
productivity and building committed teams.
⇒ Training need analysis through probation appraisal, exit interviews, annual appraisal, regular one to one with
selected group & Zonal HR’ Team.
⇒ Administering activities related to feedback collection, compilation and analyzing effectiveness of the training
program.
• Worked as Store Manager with Godfrey Philips India Ltd., From Jan’2005 – Jan’2008.
Key Deliverables:
⇒ Briefed & reviewed about the last day performance. Led 14 staff including Supervisors, Team Members, etc.
⇒ Ensured targets are achieved, if not reviewed the gaps; maintained an efficient ordering system so as to
ensure that all necessary supplies on the floor are available.
⇒ Checked for all fixtures and maintained furnitures properly on floor; ensured adequate measures are taken to
prevent theft & shoplifting.
⇒ Updated the DSR & sent reports to the HO on daily basis; coordinated with warehouse for receipt goods &
goods send back.
⇒ Monitored stock level and placed orders to warehouse & category buyer at H.O.; updated the staff on the
product knowledge, merchandise, cross selling, selling skills, etc.

3. ⇒ Accountable for duty allocation, training, salary-related issues and staff accommodation of the team members.
⇒ Assisted in ensuring Plannogram is implemented on the floor on time.
Key Highlights:
⇒ Promoted as Senior Executive HR In 2012 .
⇒ Awarded as Best Employee of the Month thrice in 24x7.
⇒ Promoted as Store Manager in 2007.
⇒ Promoted as Team Leader in 2006.
⇒ Attended 2 day seminar of Excellence in Store Operation (ESOPS) conducted by a team of Retail industry
expert under the auspices of Retailer’s Association of India in 2007.
AACADEMICCADEMIC CCREDENTIALSREDENTIALS
⇒ Completed Diploma in Training & Development from Indian Society of Training & Development from Qutab
Insitusional Area, Delhi in 2014.
⇒ MBA (HRM) from IMT, Ghaziabad in 2009.
⇒ B.A. (Pass) from JMC College (University of Delhi) in 2005.
AACADEMICCADEMIC PPROJECTSROJECTS
⇒ Energizing Element in the Company.
⇒ Training & Development in HR from Central (Brand Of Pantaloons India Pvt Ltd) in Delhi.
IT SIT SKILLKILL SSETET:: Well versed with Office Automation & Internet Applications.
TTRAININGSRAININGS AATTENDEDTTENDED
⇒ Hiring the Right People.
⇒ Steps to Self Mastery.
⇒ Enhancing Team Fitness .
⇒ Managing Change.
⇒ Effective Time Management.
⇒ Interact.
⇒ Interviewing Skills.
⇒ Trained on taking line as well as HR Interview.
⇒ HR Essentials.
⇒ Foundation of Leadership.
PPERSONALERSONAL DDETAILSETAILS
Date of Birth: 4th
January
Residential Address: WZ-28B, Sant Nagar, Tilak Nagar, New Delhi- 110018
Languages Known: English, Hindi & Punjabi
Marrital Status : Married

4. Reference: As per the Requirment .
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