1. Harmanpreet Singh Bhullar
6733 Pinecliff Grove NE Calgary Alberta T1Y7K8
Cell: 403-975-1737
harmanpreet.b@gmail.com
Summary
Dynamic customer service professional with excellent communication & interpersonal skills.
Extensive experience in the field of business development, client servicing and team
handling.
Highlights
• Excellent interpersonal Skills
• Ability to listen patiently
• Team player
• Reliable & punctual
• Detail oriented
• Self motivated
Experience
ATB Financial, Calgary May 14 to till date
Customer Service
• Create happiness for each customer by making sure that banking works for him/her.
• Provide an Amazing Client Experience, through quality and caring service to customers.
Utilize effective listening and communication skills to identify customer’s challenges,
goals, needs and opportunities.
• Maintain and build customer relationships by providing quality customer service.
• Generate sales referrals by actively promoting and cross-selling ATB products & services
to customers.
One Life Events Pvt. Ltd., Chandigarh (India) Apr 10 to Nov 13
Head - Client Servicing
• Prospect for potential new corporate clients and turn this into increased business. New
clients acquired included Airtel Cellular, Whirlpool, Nestle, Idea, MetLife, HSBC Life
etc.
• Plan approaches and pitches.
• Build relationships with new clients.
• Present new services and enhance existing relationships.
• Supervise and oversee the agency’s team across all disciplines and conceptualize new
campaigns/events.
• Make an overall business plan for the agency including setting of goals, marketing
strategy, staffing, forecasting, budgeting etc.
Birla Sun Life Insurance Co. Ltd., New Delhi Jul 08 to Mar 10
Regional Channel Development Manager
• Increase the distribution reach of the company in North India by meeting the new
advisors recruitment and licensing targets (for 128 branches).

2. • The new advisors were recruited by planning & execution of on the ground events,
business opportunity presentations to prospects, contests/programs for sales team, forging
alliances with NGOs/Govt departments etc.
• Hire, train & supervise the Channel’s personnel in the zone.
MetLife India Insurance Co. Ltd., New Delhi Apr 07 to June 08
Manager-Business Sales Support
• Planning & executing all brand promotion campaigns in North India.
• To involve into deliberations with business partners & branch managers, to understand the
market needs and maintain the constant touch with product development team to execute
the same.
• Other responsibilities included supervising new branch launches, manage new advisor
recruitment campaigns, organizing employee meetings, designing / launching different
sales contests, negotiating with different vendors and designing the MIS for the zone.
HDFC Standard Life Insurance Co. Ltd., Chandigarh Mar 06 to Mar 07
Regional Marketing Executive
• Manage all company customer engagement campaigns in the region.
• Develop marketing strategies and campaigns, responsible for the brand development in the
region.
• Planning of all kind of Advertising Campaigns including on ground activations, electronic,
print & outdoor, depending upon the brand strategy.
Crayons Advertising Ltd., Chandigarh June 04 to Feb 06
Senior Marketing Executive (Client Servicing)
• Making new pitches and presentations to the prospective clients.
• Planning the advertising campaigns for the clients including the message, media & the
budget, as per the brand strategy. Managed advertising budgets in excess of Rs 50 million.
• Supervise the Client Servicing Team of the agency.
Professional Qualification
Post Graduate Diploma in Business Management (equivalent to M.B.A.) from Faculty of
Management Studies - Indian Institute of Rural Management, Jaipur.
Major- Marketing Minor- Finance
Academic Qualification
Graduated in Commerce from Panjab University, Chandigarh (India).