1. Shawn Cee Carlton
San Antonio, TX. (210) 589-2793
(Email): ugotcee@gmail.com
CAREER SUMMARY
Seeking a position in Management that will afford me the opportunity to work professionally with a
company that provides economic stability and real growth potential.
SUMMARY OF EXPERIENCE
Currently, the Head of Concierge & Security operations at SOHO Martini & Wine Bar. The premier mixology
bar and jazz venue located in the beautiful San Antonio, downtown metropolitan. Formerly, the General
Manager of a new river-walk pizza restaurant which was established in 2010. Working in a convention
driven city, I possess vast knowledge and work experience in high volume sales operations. Dedicated and
passionate leader, who has re-engineered business operations through tough and skillful decision-making.
Able to train staff members and manage business operations in line with the company's vision and
strategy. Managerial strengths involve maintaining task and employee efficiencies, building equitable
working relationships, incorporating strict inventory process controls and being an advocate for genuine
customer service.
SELECTED ACCOMPLISHMENTS
Promoted by Weston Entertainment franchisee to General Manager of Pizzaritas from Johnny Rockets in
2011. Continued development of new menu items, upgrades to the kitchen and staff training. Led a major
marketing campaign that implemented several hospitality industry cross promotions that increased sales
from $345,000 (2011) to $660,000 (2012). In addition, reduced labor cost by 8% in the same year.
Personal goal was to achieve 1 million in sales by year 2016.
Provided outstanding logistical planning and staging of prep and inventory for "Black Friday" operations at
Johnny Rockets located in Prime Outlet Mall, San Marcos, Texas. We achieved a sales record of 1.6 million
in 2011. Space limitations required special attention to details. Leadership was vital part of our success.
Returned the food service industry with Denny's Restaurants. Completed the management training
program with great success. Made an immediate contribution as a Supervisor of daily operations, where
the location recorded sales increases in the 3rd
and 4th
quarters.
Responsible for the production of custom window treatments and national distribution of stock blinds. As
Operations Manager at The Mini-Blind Company; oversaw 4 retail outlets , several Texas home-builder
accounts and nearly 15,000 national apartment accounts. Reduced plant operating cost by 27%.
Received the Dell Computers "Circle of Excellence " Award.
Served in the Air Force during Operations Desert Storm & Desert Shield. Demonstrated highest score on
every efficiency performance report. Nominated for “ Below the Zone “ early promotion program. Hand-
picked to work in elite units such as Mission Capable and the Honor Guard for Tactical Air Command.
Rank:E-4. Honorably Discharged.
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KEY SKILLS
P&L Responsibility Costing & Standards Inventory Control
Labor Control Facilities & Materials ManagementPolicies/Procedures Enforcement
Purchasing Troubleshooting Customer Relations
Scheduling
Employee Communications:
Training/Coaching
Problem Solving
Loss Prevention Quality Control Team Building
PROFESSIONAL WORK EXPERIENCE
Head of Concierge & Security Operations: SOHO Martini & Wine Bar, San Antonio, TX. 2014- Present
General Manager: Weston Entertainment dba Pizzaritas, San Antonio,TX. 2011 - 2014
Supervisor: Weston Entertainment dba Johnny Rockets, San Marcos, TX. 2006 - 2012
Owner: Window Solutions, San Antonio, TX. 1998 - 2008
Manager: Denny's dba Den-Tex Central, San Antonio, TX. 2002 - 2003
Senior Sales Manager: The Mini-Company, San Antonio, TX. 2001 - 2002
Operations Manager: The Mini-Blind Company, San Antonio, TX. 1996 - 2001
Warehouse Manager: Dell Computer Corporation, Austin, TX. 1993 - 1996
Honorably Discharged: (E-4) U.S. Air Force, Tactical Air Command. 1988 - 1992
CERTIFICATIONS, EDUCATION & TRAINING
*Sysco: Food Protection Training.* TABC: State Certified.* Denny's: Management Training.
*Community College of Air Force: Logistics / Supply Chain Management.
3. *U.S Air Force: 3400th
Technical Training Wing: Logistics / Supply Management.