Lorie Escobar is a customer service professional with over 30 years of experience seeking a career opportunity in the airline industry. She has a proven track record of leadership and trusted responsibilities. Her qualifications include a Associate's degree in Business Administration and a variety of certifications. She is passionate about travel and community involvement.
1. LORIE ESCOBAR
(760) 963-8579
2702 Piantino Circle, San Diego, CA 92108
loriguillory1@yahoo.com
CAREER OBJECTIVE AND FOCUS
I am a trusted leader in the customer service profession who is seeking a career opportunity in theairlines industry that leverages
my proven abilities within a wide-range of business environment.
OVERVIEW OF QUALIFICATIONS
30-Year customer service professional Trusted with significant responsibilities
Exhibit high integrity and professionalism Board professional experience and background
Broad academia background Passionate traveler and explorer
EDUCATIONAL BACKGROUND
2008 - 2014 VICTOR VALLEY COLLEGE Victorville, CA
Associates of Science, Business Administration in Real Estate and Escrow
KEY ACCOMPLISHMENTS AND ACHIEVEMENTS
October 2014 received Employee of the Month for significant contributions to the MiraMesaAlbertsons team.
Unvaryingly receive ‘Outstanding Service Awards’ in quarterly surveys.
August 2014 promoted to a Leadership Role within the Albertsons MiraMesateam.
October 2013 promoted as “Front-end Manager”
July 2012 selected and trusted as “Leader” to shut down Albertsons stores.
May 2009 nominated by Store Director and trusted as “Liaison” between Albertsons & Local Unions.
August 2005 nominated as ‘Best Customer Service” in Southern California.
Notary PublicLicense since 2003 - Present
Loan Signing AgentCertificate since 2003- Present
Real Estate License since 1988- Present
CPR Certified 2015
HOBBIES AND INTEREST
Traveling and exploring new cities and counties, reading, exercising, hiking, swimming, visiting family, running
marathons and playing tennis.
Education
Volunteering in thecommunity at non-profit organizations and schools
Rotary International
2. PROFESSIONAL EXPERIENCE Escobar, Lorie Page 2 of 2
HAGGEN /ALBERTSONS (Acquired) San Diego, California (includes various cities & districts)
April 1987 — December 2015
Lead Front-end Clerk
Responsible for all customer service at Front-End of the store.
Ensure that service standards are met and that customer calm, satisfied and the issues are resolved.
Train, supervise, and manage Front-End associates and ensure that they comply with the operating and safety policies and
procedures.
Maintain quality service by establishing and enforcing company standards, assess store condition and service levels.
Key holder for overrides, refunds and other various functions.
Significant cash handling responsibilities including trusted with the access to the safe and armored car associates.
Constantly standing and moving throughout the store, including carrying and lifting products to ensure shelves are full.
Lorie Escobar Notary, Southern California August 2003 — Present
Notary Public
Started a side business for additional income by leveraging my real estate experience and knowledge.
Successfully completed over 3,000 notary signatures for loans and other services.
First Mutual Mortgage, Rancho Cucamonga, California April 1989 — March 2009
Part-Time Loan Officer
Responsible for new business development and client services excellence.
Responsible for proper loan packaging, loan qualifications and ensuring a timely close.
Coordinate between all stakeholders (clients, real estate officers, escrow companies, title companies and management).
Accountability for overall operational integrity and successful auditing practices, adhering to all applicable laws, compliance
and regulations.
Develop and maintain business relationships with key individuals to ensure continued business and loan opportunities.
Drastically increased number of loan originations through community outreach, focusing on successful new client
acquisition.
Maintained strong knowledge with lending portfolios and thorough understanding of the process of origination, as well as
processing and closing of real estate secured lending practices.
GUILLORY TRUCKING, Hesperia, California 1984 — 2004
Co-Owner, Family-owned business
Coordinate workflow of trucks to ensure maximum utilization and efficiency.
Responsible for new business development and client services excellence.
Responsible for completing contract negotiations with truck brokers and customers.
Responsible for managing the books and records, accounting and accounts payable.
Responsible for issuing invoices and billing, collecting and managing accounts receivable.
References Available Upon Request