The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
David p 2017
1. David J. Ghanayem
6157 N. Richmond Street, Apt 2, Chicago IL 60659
(773) 875-2110, Email: davidghanayem@yahoo.com
HIGHLIGHTS OF QUALIFICATIONS
Strong leadership skills
Extremely detail-oriented
Excellent project management skills
Team player
Self-motivated
Excellent analytical skills
Technical skills (Excel, job costing and accounting programs)
Thorough understanding of total business operations
Ability to interact well with wide range of people
WORK EXPERIENCE
VP of Operations and Purchasing and Inventory Management- First Fence Inc.,Hillside,IL (Feb
2015- Jan 2017)
Worked hand in hand with the President and VP of Sales in evaluating all areas of operations and
sales. Played a huge role in the implementation of new systems to expand upon success of
company. My first year with the company I helped bring a 43% increase in sales.
VP of Operations and Project/Operations Management
Purchasing and Inventory Management- Tru-Link Fence & Products, Skokie, IL (1988-2014)
Overall responsibility
Fiscal management of organization
(Revenue, costs, accounts receivables & monthly closings.)
Purchasing, vendor negotiations and inventory management.
Customer services and problem resolution
Physical plant operations
Weekly reporting of revenue and material labor and sales costs
Sales training & sales compensation programs
Management of job estimate process & subcontractor negotiations
Accomplishments
Promoted three times to positions of increased responsibilities.
Instrumental in facilitating transition to new ownership team in 2001 without
disruption of operations or key client relationships.
Track record for repeatedly exceeding financial projections.
Established a positive work environment that fostered employee stability and high
retention.
2. Personalgrowth through having direct oversight for all key business aspects.
Operations Management- McDonalds Corporation, Oakbrook, IL (1984-1988)
Complete responsibility of company-owned and operated McDonald’s restaurant.
Accomplishments
Promoted twice to positions of increased responsibilities
(Manager Trainee to Second Assistant to First Assistant Manager)
Troubleshooter for Corporate Office- troubleshoot problems and orchestrate the
opening of severalMcDonalds’ stores.
Completed numerous McDonalds’ training programs on management, team
development as well as process and quality improvement.
Sales- Service Representative & Traffic Manager
Westvaco Paper Company, N. Chicago & Buffalo Grove, IL (1987-1988)
Responsibilities
Assisting customers & salesmen with price quote and design
Reassigned to Management and Shipping Operations of Midwest Distribution Center
Accomplishments
Chosen to open Midwest Distribution Center.
Management recognition for quick acceleration of warehouse into full scale operating
unit.
Assistant Tennis Professional, Mid-Town Tennis Club, Chicago, IL (1984-1987)
Individual and group tennis instructor
EDUCATION
Bachelor ofBusiness Administration/Marketing, Eastern Kentucky University 1983
(Education Financed Through Tennis Scholarship)
McDonalds,Hamburger University (1984-1987) Completed coursework on basic and intermediate operations;
applied equipment, human resources,staff training and development.