1. TO N Y A L. JA C K S O N , MBA
3902 Bagley Forest Dr. | Powder Springs, GA 30127 | 770.899.1422 | tj_newbeginnings@yahoo.com
Objective: ACCOUNT MANAGER
R E CE N TL Y CERTIFIED NA TI ON AL P HAR MA CE U TI C AL R E PR E SE N TA TI VE
Entrepreneurial, growth-minded professional with extensive experience shattering aggressive metrics within
Fortune 50 telecommunications company. Engaging communicator skilled in earning client trust via
responsive communications and product expertise. Respected mentor, coach and director of high-
performance sales teams.
Areas Of Expertise
Sales Management
Operational Leadership
Territory Expansion
Account Management
C-Suite Relationships
New Product Support
Client Service & Retention
New Business Development
Sales Force Leadership
Training & Development
Cross-Team Collaboration
Effective Communications
Technical: MS Office, Lotus Notes, SAP, Business Objects, Lexus Nexus, Decision Logic, Salesforce, CRM Dynamics
Professional Experience
RANDSTAD Atlanta, GA
Business Development Representative 2015 – Present
Generate and grow revenue through interaction and relationship building with C-suite leaders within client
organizations. Identify and capitalize on new leads. Maintain IT industry knowledge and account communications.
MANPOWER Naperville, IL
Computer Room Operator 2014 – 2015
Enhance internal IT administration and implementation through creation of test documents, execution of testing
and integrating new business processes. Work closely across leadership levels to drive operational excellence.
LARLIN HOMECARE Downers Grove, IL
Caregiver / Certified Nursing Assistant 2010 – 2014
Interfaced with patients to facilitate general assistance on daily living functions. Fostered safe, positive
environment while implementing full care plan. Adhered to nursing standards and agency policies.
CINTAS Chicago, IL
Program Manager – Healthcare 2009 – 2010
Right hand to Regional Major Account Manager in executing communications and branding initiatives to
accelerate revenue growth. Central Point of contract for regional directors and account managers.
AT&T Chicago, IL
Sales Manager (Promotion) 2001 – 2008
Progressed rapidly to position of leadership over 20 inside sales professionals and 2 support specialists, ensuring
alignment between team performance and expectations. Hired, on-boarded and trained all new sales reps.
Developed and implemented incentive program to motivate and mobilize team members for success.
Key Achievements
Led sales force to achieve $1M sales objectives and $10M team goal
CEO Achievement Award Winner, 2004 and 2007
Promoted from Account Executive (2001 – 2003) based on performance
o Sold $1.2M+ ($600K goal) and $1.8M ($800K goal)
Education & CERTIFICATION
MBA, Human Resources, 2007, University of Phoenix, Chicago, IL
BS, Business Administration, Management, 1994, Rust College, Holly Springs, MS
