1. RESUME`
Contact Details
Name: Richard Stern
Address: Unit 1/300 Stirling St
Perth WA 6000… (PO Box 8296, Perth BC, 6849)
Mobile: 0411 818 257
Email Address: ricfrombrooklyn@gmail.com
Citizenship: Dual National (Australian/American)
Skill Set/Strengths
• Diverse management background
• Business Management, Government, Hospitality, Travel, Sales/Marketing.
• Business Development/Strategic Marketing
• Team leadership/Mentoring/Coaching
• Goal/results Orientated
• Analytical and problem solving skills
• Excellent verbal, written, and interpersonal communication skills
• Negotiation and organisational skills
• Event management
• Proficient IT skills/hardware and software trouble-shooting
• Proficient with industry specific software such as SABRE, TRIM, FIDELIO, GRANGE
Education/Qualifications
Institution: University of Western Australia
Qualifications: Post-Graduate Diploma of Business Administration
Institution: University of Western Australia
Qualifications: Graduate Certificate of Management
Institution: Hofstra University, USA
Qualifications: BSc. Mus. Ed. Program
Institution: S.U.N.Y. at Nassau County, USA
Qualifications: A.A. Degree in Liberal Arts (Business Management)
Hospitality Management Resume Page 1 of 3

2. Employment History
Villa Royale Apartments – Perth, WA
MAR 2013 - PRESENT
CARETAKER/SECRETARY
RESPONSIBILITIES/ACHIEVEMENTS:
I manage a resort-style apartment complex of 21 units, and am responsible for the Front Desk,
Special Event Catering, Maintenance of buildings and grounds, pool area, functions, organising
contractors to carry out capitol works, Payroll, Rates notices, etc.
ABS (Australian Bureau of Statistics) - Perth, WA
Apr 2012-Nov 2012
EEH Senior Validation Officer (APS3)
Responsibilities/Achievements:
I worked simultaneously with various statistical software programs, such as: ABS Links, ETK
toolkit, BLAISE, PIMS, etc. to validate information supplied by employers via paper or web based
survey forms concerning employee, earnings and hours.
Holiday Club Pacific – Fremantle, WA
Jan 2010-Feb 2012
Corporate Sales Manager
Responsibilities/Achievements:
I lead a team of Sales Consultants, who sold international holiday accommodation. I achieved
recognition as top sales consultant in Australasia four times before being promoted to Sales
manager.
Self Employed – Perth, WA
Apr 2008-Dec 2009
Computer Technician
Responsibilities/Achievements:
Computer Hardware/Software Troubleshooting
Water Corporation of Western Australia - Balcatta, WA
Oct 2007-Mar 2008
Supervisor Meter Reading Services
Responsibilities/Achievements:
In my role as Supervisor of Meter Reading Services (Scheduled Reads, Obstructions & Audits), I
led a team of 40 staff comprising of Regular Walk Readers, Field Officers, Route Planners, Quality
Assurance Officers & Data Entry Specialists, contracted to locate and read both residential and
commercial water meters in the State of Western Australia.
Converga/ Deloitte Touché Tomatsu - Perth, WA
Jun 2007-Sep 2007 (interim contract during transition period)
Service Delivery Manager
Responsibilities/ Achievements:
As the Service Delivery Manager, I led a team of section team leaders of Records Management,
Corporate Hospitality, Secretarial, Reception, Administrative Support, Event and Meeting
Coordination, Payroll and Maintenance of all office equipment.
Hospitality Management Resume Page 2 of 3

3. Various Hospitality Contracts within the Perth Metro Area
Feb 1989-Feb 2006
Managing Director/General Manager/Hospitality Consultant
Responsibilities/ Achievements:
As General Manager, I was responsible for every facet of hotel/restaurant/nightclub operations
including, but not limited to: profit/loss, human resources, workplace agreements, inventory,
advertising, menu creation, marketing, and training of all staff with the exception of chefs. Warwick
Hotel, September’s restaurant/Piano Lounge/Nightclub-Westminster, King Sound resort-Derby,
Rottnest Island Tearooms, Vino Vino Ristorante.
Languages
Fluent in English, Spanish, Italian (Sicilian Dialect), Some Conversational ability in Japanese.
Interests
Playing Piano and Singing, Listening to Music, Reading, Fishing, Table Tennis, Walking, Travelling,
Theatre, Movies, Ten-Pin Bowling, Computer Trouble-Shooting.
Referees
James Walker
Phone: (08) 9329 9399/ 0421345596
Email: gwa18643@bigpond.net.au
Organisation/Position: Interchange- Corporate Service Manager
Greg Wilson
Phone: 0450 028 340
Email: gregw17@gmail.com
Organisation/Position: State Manager – GTS Travel
Dean Burton
Phone: 0422259360
Email: dburton20@gmail.com
Organisation/Position: Chairman Villa Royale Apartments
Executive Strata Council
Mary Nethercott
Phone: (08) 9245-7469
Organisation/Position: Mary Lamb Personnel – Proprietor
Hospitality Management Resume Page 3 of 3