1. Denys Tymochko
4408 Bijan Court,
Fair oaks, CA 95628
Phone: 916-821-8156
denny1987@gmail.com
SUMMARY OF QUALIFICATIONS
Ability to be a leader and resolve difficult situations at work including customers complains or co-workers
concerns
Dependable General Customer Service worker with more than 5 years of transferable experience
Proven customer service, and communication skills in a variety of settings
Positive attitude with a history of producing quality results and satisfied customers
Knowledgeable in various computer systems,including MS Word, Excel
Enthusiastic, personable,professional in appearance and manner
Strong communication and organizational skills
Ability to work flexible hours including nights and weekends
Ability to relocate
Fluent in Ukrainian, Russian languages.
EDUCATION
Bachelor’s Degree in Economics
Master Degree in Financing
American River College (getting second Degree) 2011-Present
PROFESSIONAL SKILLS:
Office Skills
Able to type 30wpm
Knowledge of standard office practices , cash registers, and taking reservations
Knowledge of office equipment
Familiarity with tools to facilitate smooth office operation
Organizational Management
Act as a leader on duty
Provide maximum profit to a business
Manage a safe workplace and ability predict accidents at work
Organizational and administrative abilities
Ability to set priorities
Knowledge of the principles, problems, and methods of business administration
Office management and statistical research
Secretarial skills, self-starting, and ability to handle confidential matters
Customer Service Skills
Help customers with new bank accounts,credit cards and financing needs
Direct and instruct customers how to use the equipment
Interviewing households
2. WORK HISTORY
Supervisor/Delivery driver Round Table, Sacramento, CA 2010- Present
(Part time)
Census enumerator United States Department of
Commerce Bureau of the Census, Sacramento, CA 04/2010 -08/2010 (Part time)
Office assistant Beck’s Furniture Store, Carmichael, CA 2008 –2009
Assistant Manager Podolyany Recreational Club, Ukraine 2007 – 2008
Customer Service Manager Private Bank, Ukraine 2006 – 2007
INTERESTS:
I have developed various practical skills or knowledge that may be of direct or indirect use within the
workplace. I support the view that life skills can often add great value to an individual’s contribution to
workplace.
REFERENCES:
Nick Parashchak 916-616-9817
Kevin Gowens (manager) 916-617-7926
Patrick Fuller (manager) 308-765-2943
Ann Tzou (Professor) 916-286-3691 ext. 12125
John Gamber (Professor) 916-484-8459