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LISA A. PITZER, CEAP
Executive Assistant
108 Overlook Court | Mount Holly, NC 28120 | (704) 813-7126 | lpitzer80@yahoo.com
CAREER SUMMARY
Highly organized and detail-oriented Executive Assistant offering 30 years of administrative support. An experienced
professional committed to making the lives of busy executives easier. Dedicated and focused; able to prioritize and
complete multiple tasks and follow through to achieve project goals. Serve as an effective gatekeeper; prepare well-
researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
PROFESSIONAL EXPERIENCE
NOVANT HEALTH, CHARLOTTE, NC 10/2000 TO
4/2015
Executive Assistant to Senior Vice President of Revenue Cycle Services (4/2014 to 4/2015)
l Provide administrative and business support to Senior Vice President of Revenue Cycle Services.
l Manage complex calendar and travel for Senior Vice President.
l Plan, organize and implementation of meetings/special events.
l Provide secretarial support including but not limited to: confidential handling of correspondence, presentations,
reports and minutes with business related information for Senior Vice President.
l Frequent interaction with senior level leaders/executive assistants/physicians/staff and patients as needed.
Executive Assistant to Vice President of Women’s and Children’s Services (3/2007 to 4/2014)
l Support Vice President of Women’s and Children’s Services with administrative and business efforts.
l Responsible for comprehensive calendar and outlook management to Vice President.
l Manage, organize and implement special events/conferences/meetings.
l Prepare confidential correspondence, presentations, reports and minutes with both community and business
related information for Vice President.
l Provide support to physicians/administration/senior director/staff and patient families as needed.
l Maintain confidential personnel files to ensure education and licenses were kept current.
Executive Assistant to Senior Vice President of Marketing, Communication and Government Relations (2/2006 to
3/2007)
 Support and serve as key liaison for the Corporate Senior Vice President of Marketing, Communications and
Government Relations.
 Coordinate and implement all office functions related to maintaining day-to-day operations of high production
corporate and department offices.
 Manage and maintain the integrity of the division’s databases, including the government relations database.
 Maintain the division’s payroll, confidential personnel files, contracts, meeting minutes and all sensitive
documents.
Previous experience includes administrative roles at Presbyterian Hospital Emergency Department (2000 to 2006)
in Charlotte, NC and Flair Filtration (1999 to 2000 – facility relocated in 2000) in Stanley, NC. I also have experience
as a legal secretary, retail buying office assistant and manufacturer’s representative assistant.
EDUCATION & TRAINING
PROFESSIONAL CERTIFICATION/EDUCATION
Complete Annual Mandatory Education; attend various webinars when offered in order to continue to better my
skills and knowledge; EPIC Dimensions courses (2013); CEAP – Certified Executive Assistant Professional (2011)
COMPUTER KNOWLEDGE
Microsoft Office; Visio; PeopleSoft; API Time; Kronos, Ariba; EPIC-Dimensions; e-Travel; Mezzia; Type 75 WPM

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LisaAPitzer_resume2

  • 1. LISA A. PITZER, CEAP Executive Assistant 108 Overlook Court | Mount Holly, NC 28120 | (704) 813-7126 | lpitzer80@yahoo.com CAREER SUMMARY Highly organized and detail-oriented Executive Assistant offering 30 years of administrative support. An experienced professional committed to making the lives of busy executives easier. Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. Serve as an effective gatekeeper; prepare well- researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. PROFESSIONAL EXPERIENCE NOVANT HEALTH, CHARLOTTE, NC 10/2000 TO 4/2015 Executive Assistant to Senior Vice President of Revenue Cycle Services (4/2014 to 4/2015) l Provide administrative and business support to Senior Vice President of Revenue Cycle Services. l Manage complex calendar and travel for Senior Vice President. l Plan, organize and implementation of meetings/special events. l Provide secretarial support including but not limited to: confidential handling of correspondence, presentations, reports and minutes with business related information for Senior Vice President. l Frequent interaction with senior level leaders/executive assistants/physicians/staff and patients as needed. Executive Assistant to Vice President of Women’s and Children’s Services (3/2007 to 4/2014) l Support Vice President of Women’s and Children’s Services with administrative and business efforts. l Responsible for comprehensive calendar and outlook management to Vice President. l Manage, organize and implement special events/conferences/meetings. l Prepare confidential correspondence, presentations, reports and minutes with both community and business related information for Vice President. l Provide support to physicians/administration/senior director/staff and patient families as needed. l Maintain confidential personnel files to ensure education and licenses were kept current. Executive Assistant to Senior Vice President of Marketing, Communication and Government Relations (2/2006 to 3/2007)  Support and serve as key liaison for the Corporate Senior Vice President of Marketing, Communications and Government Relations.  Coordinate and implement all office functions related to maintaining day-to-day operations of high production corporate and department offices.  Manage and maintain the integrity of the division’s databases, including the government relations database.  Maintain the division’s payroll, confidential personnel files, contracts, meeting minutes and all sensitive documents. Previous experience includes administrative roles at Presbyterian Hospital Emergency Department (2000 to 2006) in Charlotte, NC and Flair Filtration (1999 to 2000 – facility relocated in 2000) in Stanley, NC. I also have experience as a legal secretary, retail buying office assistant and manufacturer’s representative assistant. EDUCATION & TRAINING PROFESSIONAL CERTIFICATION/EDUCATION Complete Annual Mandatory Education; attend various webinars when offered in order to continue to better my skills and knowledge; EPIC Dimensions courses (2013); CEAP – Certified Executive Assistant Professional (2011)
  • 2. COMPUTER KNOWLEDGE Microsoft Office; Visio; PeopleSoft; API Time; Kronos, Ariba; EPIC-Dimensions; e-Travel; Mezzia; Type 75 WPM