Doreen Lowery's resume summarizes her 30+ year career in office management and administrative support roles at Los Alamos National Laboratory and other organizations. She has extensive experience in areas such as human resources, procurement, customer relations, and team leadership. Her most recent roles at LANL include providing administrative support to the National Security Education Center and the Strategic Improvement Office.

1. RESUME
Doreen E. Lowery Hm: (505) 455-3186
340 C, CR 84 Bs: (505) 665-7582
Santa Fe, NM 87501 cell: (505) 310-9041
e-mail:doreenl@lanl.gov
OBJECTIVE:
A position utilizing experience in office management, team building, document control,
human resources, procurement, and customer relations.
WORK HISTORY
Over thirty years of administrative assistance and leadership, sixteen of which have been
at the Los Alamos National Laboratory.
Professional Assistant 2, NSEC-EI (National Security Education Center –
Engineering Institute)
6/2015 - 9/2015
I serve as key point of contact for an NSEC Institute and communicate professionally with
customers of all levels, including students, administrators, scientists and managers, cross-
organizationally, and externally (e.g., with university faculty and students, and the New Mexico
Consortium staff and managers). In cooperation with the EI mentors and managers I am
responsible for our institute’s visitor programs which involve preparing and processing student,
guest and fellowship agreements, and foreign visits and assignments. I utilize Lab-wide systems
including Oracle, Concur, DIVA to process foreign visits and domestic travel; I am a DPR and am
responsible for large amount ticket items and project critical procurements involving the use
and knowledge of LANL policies and procedures guiding the use of pcard, BOAs and purchase
requests. I am responsible for providing comprehensive organizational and logistical support for
on- and off-site meetings, ie., Judicial Science School and the Los Alamos Dynamics Summer
School.
Professional Assistant 2, Strategic Improvement Office (SIO)
5/14/2015 – 6/15/2015
I provide expert level administrative operations support to and manage the activities of the
Office Director and his staff to ensure the functionality of the office, starting with
facilitating the relocation of assigned staff for the startup of this office in a very short time
frame. I am responsible for responding to inquiries from our PADOPS office regarding office
operations and conducting research and assembling data for assigned specialized reports,
presentations, and/or planning documents.
I oversaw the development of our office brochure which required receiving input from the
office Director, and SIO staff on the concepts for the brochure, defining the key aspects of
the SIO mission and roles. I worked with IRM to develop a “Success Board” depicting the
Mission of SIO as well as accomplishments of each focus area.
Coordinated the 2014 Distinguished Performance Awards Ceremony for the Large Team,
Metals Moratorium Working Group. This event was deemed successful by the Laboratory
Director, Principle Director for Operations and SIO Office Director.
Professional Assistant 2, Office of the Associate Director for Business Services,
9/2009 - 5/2014

2. Doreen E. Lowery
I provided expert level administrative operations support to and managed the activities of the
Associate Director and his staff to ensure the functionality of the office.
I oversaw development of four ADBS promotional division posters: three behavior based
posters and one ADBS promotional "blueprint to customer services"; participated as a team
member in the creation of a more welcoming environment for visitors to the Ottowi
Building 1st and 2nd floor lobbies. This included but was not limited to coordinating
relocation of vending machines, blood pressure and ATM machines and CFO incoming
invoice box which involved working with MSS, IP, DOE Contracting Office, LANB, DNCU,
state agencies, etc. I oversaw the modification and enhancement of the ADBS web
information and conceptualized a new logo reflecting a new organizational structure with an
emphasis on customer service.
I led an administrative team made up of six employees (administrative and professional
staff assistants) to drive consistency in processes and share best practices including the
implementation of processes to improve the tracking of ADBS and division action items;
organized and planned ADBS Seminar/Webinar on Professional Development for the
Administrative Team; I conducted a comprehensive review of Administrative Support Staff
for both Central Training and Human Resource Division which was deemed well organized
and provided recommendations for ADBS management; based on the recommendations,
plans were developed and executed.
I provided, at a high level, independent support for the Governance Reform Initiative (GRI)
and their monthly meetings whereby, I set a schedule and incorporated all necessary
actions required for the GRI and drove the schedule to completion for which I received an
LAAP Award. I was the ADBS Issues Management Coordinator (IMC) and a member our
IST, acting as a liaison working with the IMCs and Team Leads to insure issues/actions are
screened, accepted and closed out and Assessments are being tracked and completed. I
planned every aspect (notifications, replies, agenda, menu, location, set up, awards, etc.)
of a high level Bechtel/LANS Award Ceremony for the 2013 LSS Awards for which I
received a spot award.
Executive Assistant IV – 2/2001- 9/2009 (following duties performed consistently
throughout period)
Job Duties:
Over my seventeen plus years association with the Laboratory, I have interfaced with the LANL
Student Program to interview, hire and mentor numerous Undergraduate and High School Coop
Students and includes experience interfacing the Government Relations Native American
Student Program.
Six years of my tenure at LANL have been in the capacity of Executive Administrator (Executive
Assistant IV) providing high level administrative operations support from the Group Level to the
Associate Directorate Level. In support of the manager, I provided excellent calendar and time
management skills, independently coordinating commitments with other management staff, and
coordinated extensive domestic and foreign travel schedules and arrangements. As DPR, I
utilized my purchase card according to Laboratory policies and procedure and was responsible
for reconciling purchases using purchase card. Perform quality assurance reviews of documents
submitted to manager for signature. Carry out job functions and responsibilities with minimal
supervision; use sound independent judgment to set priorities, organize work, and make
decisions in areas of responsibility delegated by the division director. Serve as a point of
contact; Review, prioritize, and track incoming correspondence and actions; assist with special
projects, procure equipment, services, and supplies. Utilize experience and knowledge in office

3. Doreen E. Lowery
management to make fundamentally sound decisions in the area of fiscal responsibility, time
and calendar management, handling sensitive information, customer interface and attention to
detail on all programmatic issues. Process purchase, travel, property removal & supply
requests. Enter and validate Time & Effort, make travel arrangements and submit for
reimbursement using Concur, assist in property management ensuring Laboratory property is
handled as prescribed by policy. Demonstrated knowledge and understanding of Laboratory’s
policies and procedures regulating records management and document control (common
administrative record series, i.e., correspondence tracking, purchase card records, electronic
signature and action tracking used to index documents. Well versed in the development of
administrative work-flow mechanisms to enhance office efficiency and effectiveness.
The following duties were all performed as an Executive Assistant 4 but describe special projects/
duties associated with that job and time period:
- Explosives Applications and Special Projects, WX-6 (formerly DE-6) - 1/09 to 9/10
As Access Control Officer, ensured administrative safeguards were followed to ensure the
safety of people visiting and conducting work on the TA-39 firing sites; provided additional
oversight to the IWD process, reporting on the status of DE-6 IWDs to the Group Leaders and
notifying staff of impending expiration. Served as Classified document custodian responsible
for maintaining classified documents and parts inventories and point of contact on audits;
follow DOE and LANS rules and Regulations to act as SME with regard to generating, handling,
using, storing, marking, reproducing, receiving, transmitting and destroying of classified
matter and PII. Maintain accurate and up-to-date inventories of Laboratory-owned properties.
Processed HR actions, clearance and badge requests, clearance transfers; prepared and
processed paperwork to hire staff through contracts, consultant agreements, guest scientists,
visitors, etc.
- LANS, LLC Corporate Office - 2/08 to 1/09
At LANS, LLC it was my responsibility to assist the Executive Director by providing expert
calendar and time management, assist in organizing all facets of the quarterly Board of
Governors and Executive Meetings and includes interfacing with LLNL and LANS Protocol,
Computer Systems Support and Printing; track, research and report on the status of oversight
reports: functional management assessments (FMA), capability review (CR) and assess,
improve and modernize (AIM) team Reports. Established and maintained professional
contacts with our partners (Bechtel, Washington Group, Babcock and Wilcox and UCOP) as
well as Los Alamos County and LASO.
- Infrastructure and Site Services Directorate Office - 6/06 to 2/08
As Principle Administrator for Infrastructure and Site Services Directorate Office (ADISS), I
partnered with the Associate Director, Deputy Associate Director, and Chief of Staff to develop
unified efforts toward meeting identified goals and schedules for the Directorate. I managed
the activities of the Associate Director and his staff to ensure the functionality of the office,
which included interviewing, selecting and mentoring the UGS.
- Infrastructure and Site Services/Maintenance & Site Services Division - 3/05 to 6/06
I partnered with the Division and Assoc. Division Leader and Chief of Staff to develop unified
efforts toward meeting identified goals and schedules for the Division. I managed the
activities of the Division Leader and his staff to ensure the functionality of the office, which
included interviewing, selecting and mentoring the Administrator 3.

4. Doreen E. Lowery
- Spallation Neutron Source Division – 3/05 to 6/06
Worked with the Chief of Staff, HR Generalist, and division office management on planning
efforts and special projects, namely; managing the SNS Workforce staffing plan, SNS Face
Base personnel database, Division Self Assessment plan; conduct SNS Administrative NESTED
meetings/walk arounds to fulfill safety requirements; prepare various reports and proposals:
2003 Spot Awards; feasibility report on Corporate Oakridge Apartments and served on ASM-6
Selection Committee; produced weekly SNS management staff meeting minutes which
contained highly technical terminology; assisted in composing and editing DPA nominations;
produced office policies and procedures for various Division Offices. I managed the video
conferencing calendar and provided backup technical support for SNS video conferencing
equipment. This entailed working with four laboratory’s video conferencing technical and
administrative points of contacts to arrange large and high profile meetings.
- Communications & External Relations – 5/02 to 3/05
Set up the CER Division office in the fourth floor Administration Building. This included office
supplies, equipment and furniture; telephones, pagers, filing and electronic tracking systems,
mail stops, etc.; assisted the CER Chief of Staff in special projects: prepared matrices for
various job openings; set up interviews and participated in selection committees and assisted
in coordinating ADA/SET/ and I-track action items. I assisted the Chief of Staff in the
preparation of agendas for Division Staff and All Hands Meetings.
- Bioscience Division Office – 2/01 to 5/02
During my tenure at Bioscience, I served as Team leader and direct supervisor for the division
office administrative staff. This included all aspects of hiring, firing, training, performance
appraisals, salaries, career development, etc.
Coordinated team activities; define standards of excellence and encourage and help team
members to meet them. Help establish an environment that promotes excellence and
productivity and builds effective relationships among team members. Responsible for leading
administrative team in the development and implementation of the division wide policies and
procedures: travel, time and effort, processing of action items, purchase requests, etc.
- LANSCE-1 Group Office Administrator - 8/00 to 2/01.
This group consisted of 55 (30 PhD, 5 MS, 20 TEC) and consisted of a mixed group of
theoreticians (physicists) and hardware builders (engineers and technicians); many non-
citizens. I was Responsible for processing a large amount of domestic and foreign travel and
visits including reimbursements, processing of trip reports; manage Purchase Card for group;
supervised UGS student.
- Secretary 6, OS-6 Physics Division Office - 3/99 to 8/00
Provide administrative assistance to the Physics Division Deputy Director. Assist in developing
and implementing internal office procedures and policies and function as a team member.
Additional projects include researching and compiling data and creating benchmark reports
regarding the progress of the division. For example: P Division LDRD ER allocations,
publications, post-doctoral candidates, etc. I assisted Division Director with special projects
such as nominations for Distinguished Performance Awards. Reviewed Deputy Director’s e-
mail and responded to routine and non-routine action items; issued authorities w/the approval
of the DDD; prepared XD8K Monthly Budget Rollup using RPM, and Financial Data Warehouse

5. Doreen E. Lowery
Reports. Served as representative for division clearances (allocations whether initial requests,
upgrades, or reinstatements, etc.)
- Group Administrator, OS-5 Employee Relations Group Office - 2/98 to 3/99
Reporting directly to the Group Leader, manage the Group Office. Supervisor and mentor
UGS student during 6 month period. As focal point of contact for LANL employees, all levels of
management, and co-workers regarding various types of information such as referrals to
employee problem resolution services, Employee Relations policy and procedures, training
availability and general office management.
Responsible for documentation control, release and recovery of highly confidential and
sensitive case management files; process all case management files for storage at Records &
Archives. Manage calendars for group leader and specialists, coordinate meetings with other
managers and employees including Case Review Boards, Rapid Action Response Teams, and
Grievance Hearings
Handled Health Case Management (HCM). This included attending bi-weekly HCM
meetings and interacting with C&B, ES&H, Legal Counsel, Staffing and BUS. Processed and
followed-up on personnel actions (pa) relating to medical LWOP and proposed & final medical
terminations. Interacting with LANL management and staff in developing and composing
correspondence for management’s signature to insure both employee and management are in
compliance with LANL policies & procedures. As part of HCM, maintain familiarity with FMLA,
short and long term disability (STD & LTD) and UCRP laws and regulations. Tracked and
update medical cases using the Employee Relations Tracking System; updated and distribute
HCM actions items to HCM Board members and implement new form development as needed.
Prepare statistical reports for Legal Counsel, UC, and other LANL entities and managers
by researching case files, retrieving and manipulating data using Data Warehouse, Employee
Development (ED), and Employee Relations Tracking (ERT) systems. Distribute and track new
employee evaluations to closure including the periodic reporting of delinquent reports to
generalists. Schedule and coordinate interviews, input sexual harassment prevention training
information into ED System.
- Administrator 3, State of New Mexico, Human Services Division - 3/97 to 2/98
Team Leader for the Medicaid client services portion of the Managed Care Contract between
the State of New Mexico Medical Assistance Division (MAD) and Lovelace Community Health,
Presbyterian, and Cimarron-UNM Health Plan. Follow established criteria, MAD Managed Care
Rules and Regulations, contracts with Health Maintenance Organization (HMOs) and responses
to request for proposals, as well as conduct on site visits to assess readiness of the three
HMOs for the SALUD program. Monitor the ongoing progress of the customer services
department, communication systems and grievance procedures of each HMO.
- Project Manager for the Medicaid Transportation Program. Ensure that Medicaid providers and
clients adhere to State of New Mexico Transportation rules and regulations. Provide
interpretation of policy to the HSD Income Support Field Offices and MAD Client Services
Bureau for coverage of transportation for clients. Provide expertise to providers and clients
regarding the transportation regulations as they pertain to the Managed Care (SALUD)
initiative.
- Office & Projects Coordinator, NM Assoc. of Community Colleges @ Santa Fe Community
College. 10/96-3/97
As Office & Projects Coordinator for the New Mexico Association of Community Colleges
(NMACC) at the Santa Fe Community College, I served as the liaison between the Executive

6. Doreen E. Lowery
Director and the New Mexico Association of Community Colleges (NMACC) consisting of 18
community college presidents. I responded to requests and inquiries from legislators, industry
leaders, state agencies, and municipalities regarding the Association and managed the
activities of the Executive Director and ensured the functionality of the NMACC office
including: administrative support services for the Executive Director; interviewed, selected,
trained, supervised and monitored office support service staff; coordinated NMACC board and
committee meetings: scheduled and organized meetings; reimbursed per diem costs;
recorded and transcribed minutes; prepared agenda and lists of action items for the Director;
posted notices according to the Open Meeting Act; updated members on programmatic,
legislative, and budgetary issues; assisted Executive Director in assessing research needs and
desired data and gathered research data. I was responsible for conducting educational
surveys, Internet searches, and other means for specific projects and policy issues and
conducted statistical analysis. Assisted in the management of association’s involvement in the
annual legislative session and informed Director of scheduled committee hearings, required
bill analysis and communicated and responded to legislators’ inquiries regarding the NM
Association of Community Colleges.
- Admin. 3, State of New Mexico, Office of Cultural Affairs (OCA) 12/86 to 10/96
- Executive Secretary, Pan American World Services, Los Alamos, NM.
EDUCATION
• Santa Fe Community College
20 credit hours (GPA 3.4). Courses include Composition, Literature, Public Speaking,
Spanish
• University of New Mexico-LA (GPA 3.5) Lab Courses
Psychology 105 Essentials of Supervision, 2002
Technical Communications Budgeting For Managers, 2001
College Algebra Data Warehouse, Personnel and Finance
Philosophy 156 RPM (Resource Planning Module), 2001
Excel 2010
2010 ADWP Administrative University
COMMUNITY PROJECTS
• Caretaker (Mayordorma) for all activities associated with the St. Anthony de Padua
Church for two years;
• 1996-1998 President, Pojoaque Valley Soccer Booster Club;
• Coordinator for Our Lady of Guadalupe Parish Celebration for Parish Priest’s 50th Jubilee;
• Religious Education Instructor for Our Lady of Guadalupe Parish.