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Tamara Barber - Festival of NewMR - 2010
- 1. © 2010 Forrester Research, Inc. Reproduction Prohibited1 Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 2. © 2010 Forrester Research, Inc. Reproduction Prohibited2 © 2009 Forrester Research, Inc. Reproduction Prohibited
We Came Up With The Term MROC:
Now We're Telling You What It Is…
Tamara Barber, Sr Analyst, Forrester Research
December 8, 2010
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 3. © 2010 Forrester Research, Inc. Reproduction Prohibited3
MROCs are here to stay,
but only the most strategic will
survive.
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 4. © 2010 Forrester Research, Inc. Reproduction Prohibited4
Why the catchy title?
Market Research Online
Community (MROC)
Idea Spaces
Online Insight Villages
Online Knowing
Festivals
Think Boxes
Innovation Community
Insights Community
Online Insights
Community
Community Insights
Source: Global Online Moderator Community Blog
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 5. © 2010 Forrester Research, Inc. Reproduction Prohibited5
Source: Vovici Blog Graphic by Jeffrey Henning
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 6. © 2010 Forrester Research, Inc. Reproduction Prohibited6
Source: Next Gen Market Research Blog, Graphic by Terri Sorenson
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 7. © 2010 Forrester Research, Inc. Reproduction Prohibited7
Forrester sees three main trends in social market research:
Listening
Accessing Embracing
Source: How Can Market Researchers Get Social?, Published May 10, 2010
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 8. © 2010 Forrester Research, Inc. Reproduction Prohibited8
What is an MROC?
A market research online community
(MROC) is a captive interactive
group of people online, joined together by
a common interest, and
systematically harvested for market
research purposes over time.
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 9. © 2010 Forrester Research, Inc. Reproduction Prohibited9 Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 10. © 2010 Forrester Research, Inc. Reproduction Prohibited10
The size debate goes away
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 11. © 2010 Forrester Research, Inc. Reproduction Prohibited11
Communities become mobile and even more social
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 12. © 2010 Forrester Research, Inc. Reproduction Prohibited12
Communities are engaged earlier in the business planning
process
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 13. © 2010 Forrester Research, Inc. Reproduction Prohibited13
Market Research Online
Community (MROC)
Idea Spaces
Online Insight Villages
Online Knowing
Festivals
Think Boxes
Innovation Community
Insights Community
Online Insights
Community
Community Insights
Source: Global Online Moderator Community Blog
Bottom Line: Regardless of what you call them,
MROCs are evolving
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 14. © 2009 Forrester Research, Inc. Reproduction Prohibited
Questions?
Tamara Barber and Annie Pettit
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)
- 15. © 2009 Forrester Research, Inc. Reproduction Prohibited
Thank you
Tamara Barber
+1 617.613.6434
tbarber@forrester.com
Blogs.forrester.com/tamara_barber
Twitter: @tamarabarber
www.forrester.com
Speaker Tamara Barber Forester, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:52pm to 4:19am (EST)