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Career Objective
Rajiv Ranjan
Working as a GSE at Kempinski Ambience Hotel, Delhi.
At+ Po- Ketaki, P.S- Deo, Distt- Aurangabad, Bihar- 824216
E-mail: ranjan.rajiv10@yahoo.com Tel: +91 9911284178
To seek a position where I can enhance my existing skills and knowledge and contribute to organizational goals.
Career Synopsis
• Gained experience in all aspects of the hotel industry across different departments.
• Demonstrated ability in conducting research, designing marketing strategies, preparing marketing plans,
handling brand awareness and coordinating start up.
• Worked across various facets in the hospitality industry including housekeeping, front office and sales &
Marketing.
Professional Learning
Operations
Beverage cost Management Food cost Management Guest Relation Management
Hospitality Guest Service
Food & Beverage Management Bar Operation Management Supply Chain Management
Sales & Marketing
Segmentation & Target Marketing Client Relationship Building Sales Force Management
CRM
Help Desk Management Floor Management lodging operation Management
International Qualification
LOBSTER INK
Luxury Hospitality Standards – Food and Beverage (1)
Food and Beverage Service Short Course
Food and Beverage Service Professionals
Bar Professionals

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Work / Internship Experience
Company Name Kempinski Ambience Hotel’ Delhi
Designation (Dept) Guest Service Executive (Bar)
Duration From : April 2014 To: Till Now.
Key Responsibility Areas  Implement SOPs as per corporate guideline.
 Job allocation & Duty roaster.
 Acting as a Astt. Manager in absence of Bar Manager.
 Updating Beverage Menu & Menu engg, as per standards.
 Making various reports as per Director F&B guidelines.
 Organizing Events on weekend as per corporate guideline.
 Maintaining inventory of liquors and wines of three different outlet.
 Acting as a "One Point Contact" for the guest to deliver and satisfy
guest needs and to meet their requirement.
Company Name Kempinski Ambience Hotel, Delhi
Designation (Dept) Guest Service Associate (Bar)
Duration From : April 2013 To: March 2014.
Key Responsibility Areas  Setup of bar according to SOPs of corporate guideline.
 Delivering Beverage to every Food & Beverage outlet accordingly.
 To requisite the requisition for liquors and wine.
 Making various Cocktails And Mocktails as per guest orders.
 Inventory check of all the items once the bar is closed.
 Supervise junior’s attendants and help in their training.
 Insure every area of bar outlet is well placed.
Company Name Crown Plaza Today, Okhla, New Delhi
Designation (Dept) Steward (Bar)
Duration From : Feb. 2012 To : March 2013
Key Responsibility Areas  To provide a friendly welcome and high-quality service to the
guest.
 To carry out all necessary operations when guests order and have
there best experience at bar .
 Maintaining In process measures as per the set guidelines and to
make sure that it meets Management Goals.
 Ensures proper staffing levels of Bar attandent by assisting
them.
 Maintaining all reports.

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Company Name ITC Sheraton, New Delhi
Designation (Dept) Guest Service Associate (Bar)
Duration From : Sept 2010 To : Dec. 2011
Key Responsibility Areas  Maintain the Guest History System and updating of all the guest
profiles.
 To ensure bar station is well set to deliver the drink.
 Mix and serve drink as per guest order.
 Ensuring the guest is permitted to have alcoholic beverages as
per local law.
 Maintaining the inventory of all items as per sale.
 To check the every area of outlet is in well manner so that
ambience can be maintained.
 To make the good coordination between every department.
Company Name The Chakraas Bar & Lounge
Designation (Dept) Sr. Steward (Bar)
Duration From : July 2009 To : Sept 2010
Key Responsibility Areas  Maintain the Guest History System and updating of all the guest
profiles.
 To make the great interaction and attend customer.
 Prepare and serve food and beverage to guest.
 Maintaining the inventory of all items as per sale.
 To provide customers all the required information about the
food and beverages served.
 Follow all requirements and policies of bar.
Company Name Le Meridien, Pune
Designation (Dept) Industrial Trainee
Duration From : Jan. 2008 To : June 2008
Key Responsibility Areas  Being an industrial trainee worked in all operation department
of hotel.
 Observe all operation procedure.
 Making cocktail & mocktail, how to serve drink.
 Banquet set up, all day dining layout.
 Room Service Operation.
 Food production operation.

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Achievement & Training exposure
 Successfully done training by Pernod Ricard on Cointreau.
 Training done by Molinari Sambuca.
 Training done by Glenfiddich Distillery.
 Three Days training on Bar Master through Bar Master Training Academy from Pernod
and Ricard
 Pvt. India Ltd.
 All Pernod Ricard Brand Description and Tasting.
 Cocktail Preparation and according to garnish.
 Molecular Mixology.
 Attained Cocktail Competition of Bacardi.
 2nd time runner in Corralejo tequila margarita challenge.
Education
2006 - 2009 Bachelor in Hospitality Management FromNational School of Management
studies Durgapur ,W.B. under West Bengal University of Technology
2004 - 2006 10+2 With Science stream From Bihar Intermediate
Education Council.
Personal Strength
• Confident • Team Player
• Leadership • Time Management
• Energetic • Detail Oriented

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Personal Information
Date of Birth: 15 Feb 1987
Marital Status: Married
Nationality: Indian
Language Proficiency: English, Hindi
Computer Skills: Microsoft Office, Internet
Personal Interests/ Hobbies: Listening Music, Writing Diary
Contact Number: +91 9911284178
Email Id: ranjan.rajiv10@yahoo.com
DECLARATION:
I do hereby declare that all above statements are true to the best of my knowledge & belief.
Rajiv Ranjan
Date: 25/08/2015
Place: New Delhi