1. Quinn McConnell
5212 S Powell Avenue, Blue Springs, MO 64015
816-419-9335
quinn. mcconnell@t-mobile.com
OBJECTIVE
Seeking to obtain a corporate retail district leadership position within the T -Mobile family that will capitalize
on my prior experience and allow me to grow my skill sets by building a team of effective store managers to
deliver on sales goals and enhance the customer experience in each location that is supported.
EDUCATION
Columbia College, Bachelor’s Degree – In Process
Business Administration
August 2013 – Present
Metropolitan Community College, Associate of Arts Degree
Business Administration
Degree Attained December 2013
EMPLOYMENT HISTORY
Sales & Operations Manager – TPR
October 2011 – Present
Kansas – Iowa District
Support day to day operations in 22 locations across a 3 state area (Missouri, Kansas, and Iowa).
Collaborate with partner district , regional, and principal leadership and influence the creation of plans to
grow business and enhance customer experience to create maximum profit for the partner.
Oversee operations of each partner location to ensure that T-Mobile and partner assets are protected at all
times.
Ensure compliance of all T-Mobile brand standards to ensure the protection of the T-Mobile brand and
uniform customer experience across all T-Mobile locations, both TPR and retail.
District Manager – National Retail
August 2010 – October 2011
Missouri- Kansas-Iowa District
Manage a team of 6 Sales Development representatives to develop relationships in the competitive
environment of multi-carrier sales.
Create relationships with store level and department level leaders within big b ox retailers to accomplish
preferred merchandising spaces and proper ordering of T-Mobile products.
Create sales plans with the SDR team to accomplish T-Mobile sales goals for each location up through the
district level.
Partner with Event Program Manager to organize event program team to execute productive events in
which the SDR and Event Program representative would set up special displays to promote T -Mobile
products.
2. Partner with principal level leadership for exclus ive dealers in Kansas City and Wichita to create sales and
profitability plans as well as influence inventory levels to contribute to maximum sales potential.
Field Sales Training Manager
May 2009 – August 2010
Missouri-Kansas-Iowa District
Launch T-Mobile brand in the Radio Shack Corporation and establish sales in this company.
Manage a team of 6 Field Trainers to coordinate training of Radio Shack teams in T -Mobile products and
services.
Partner with district level and regional level leadership to overco me hesitations with the introductions of a
new brand.
Team was dissolved in August 2010 when the requirement for exclusive support expired from the contract
between the two organizations. Team was absorbed into the National Retail support team during
reorganization.
Retail Store Manager
September 2007-May 2009
I-70 & 40 Hwy
Opened new retail location and grew sales and staff from 7 at open to 17 within 1 year of opening.
Assisted in promotion and development of 5 new leaders in this location.
Selected by management to participate in Leadership Competencies Training, facilitated by Sue Nokes.
Retail Store Manager
September 2006-September 2007
Ward Parkway Shopping Center
Facilitated Career Development Program for 2 participants.
Facilitated Manager On Boarding Program for a newly hired external manager.
Retail Store Manager
May 2005-August 2006
Bannister Mall
Developed two team members to be chosen for the T-Mobile Career Development Program.
Made location profitable by analyzing P&L statements and creating game plan to optimize limited revenue
generating opportunities and cutting costs at all opportunities.
Closed the location in August of 2006 and successfully transitioned team members to other locations within the
market.
Full-time Retail Sales Representative/Senior RSR
April 2002-May 2005
Ward Parkway Shopping Center
REFERENCES
