1. MIKAYLA CALLAHAN
1225 SW Alder Street Portland, OR 97205| 816-510-3775 | mikaylacallahan@gmail.com
SUMMARY
To elevate the company image within a localized market by utilizing local resources. Passionately pursuing a career with creativity and enthusiasm. Punctual, service oriented, reliable and service oriented. Determined to prioritize efficiently. Enjoys following and sharing bold and edgy developments that will exceed goals and expectations of the company.
EXPERIENCE
March 2014 - present
Training Operations Manager, BFG Communications – Tampa, FL
· Executed and promoted consumer engagement program for nationally recognized Fortune 500 client.
· Manage and maintain proficiency in all program channels and client initiatives such as employee training, asset management, payroll management and venue and vendor relationship management.
· Maintain daily and weekly reporting including event and program expense reporting and consumer insight reporting.
· Responsibly identifying opportunities for personnel development at the market level.
· Manages nineteen satellite markets across the nation through web training as well as traveling to the markets for compliance audits and 1:1 trainings.
November 2011 – March 2014
Program Manager BFG Communications – Kansas City, MO
· Provided leadership, training and coaching for twenty five Brand Ambassadors as well as creating weekly schedules
· Managed all elements of paperwork including daily reconciliation, weekly inventory, payroll and compliance audits through company client database system.
· Recruited and trained new hires and ensured compliance of the Kansas City market at all times.
November 2011 – March 2011
Spokesmodel, Media Star Promotions – Kansas City, MO
· Actively working in designated regions and assigned districts gaining and sharing brand knowledge
· Worked in nightlife environments engaging with the public socially to gain knowledge of brand penetration and success in said markets.
· Responsible for tracking merchandise being utilized during scheduled routes.
October 2010 – July 2012
Cosmetologist and Booth Operator, Lauren Scott Design Company – Kansas City, MO
· Increased business through innovative marketing programing as well as networking at industry events.
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· Independently managed and operated space in salon as well as performed reception duties
· Established long-term client relationships that increased business and developed additional opportunities through referrals and networking.
EDUCATION & SKILLS
Pivot Point Education
Associates Degree Achieved May 2009
Completed Entrepreneurial and Promoting Courses
Completed Small Business Management Courses
BFG Fieldworks
Proficient in Microsoft Office Suite
Field Marketing Certified
On Site Manager Training
Achieved Consumer Insights Assignment Award 2012, 2013 & 2014
Market of the Year Award 2013