1. B.PANDIYARAJAN
CONTACT DETAILS:
Phone Number : 9445560083
Email ID: pandiyarajan08291@gmail.com
Address :
S/o Mr.M.Balasubramanian,
2/92, East Street
Marvankulam
Thirumangalam
Madurai - 625 706
Personal Details:
Date of Birth : 24.04.1991
Age : 24
Gender : Male
Nationality : Indian
Marital Status : Single
Father’s Name : M.Balasubramanian
CAREER SUMMARY
Seeking challenging assignments with Mktg Spares
Business with an organization of high repute.
Strength
• Skilled in Manpower Management, Planning,
Execution & Marketing.
• Never ever denied the additional responsibilities
& challenges.
• Discipline, punctual, hardworking, self starter,
dynamic &willing to challenging assignments.
Language proficiency
Read Write Speak
English   
Tamil   
PROFFESSIONAL QUALIFICATION
• Diploma in Mechanical Engineering in April 2011 with 84%
• S.S.L.C in march 2008 with 85.2%
Exposure in computer
• Diploma in Computer Application.
• Learning skill workshop
• Operating system: windows (Excel, Power point presentation MS Word)
• AutoCAD 2004
• Pro E

2. Since July’2011:
Organization: TVS Motor Co. Ltd
Function: Territory Manager Parts – Tamil Nadu 1
 TVS Motor Company: India’s 3rd
largest 2-wheeler company; Pioneer in two wheelers in India; Only two-wheeler
company in the world to win the Deming Prize for Quality in 2002;Only 2-weeler company have been awarded INDIA’s NO
1 MOST TRUSTED two wheeler brand by the ECONOMIC TIMES OF INDIA SURVEY ACROSS INDIA; Many
successful brands such as Victor, Max, Scooty, Fiero, Apache , Star city, Wego, Jupiter, Zest,and XL
Noteworthy Milestone
 Appointed one Stockiest in Trichy,
 Consistently TN1 14% Parts Growth in Fy 14- 15 and Fy 15-16
 South Zone No1 Parts 100% Target Award winning in FY 15-16
 Spare parts Standardization, completed 48 Dealers in Tamil Nadu 1
 Stock Management system implemented in 48 Dealership.
 In TN1 We have launched ‘SUBIKSHA’ For PGMS
 Parts On Call implemented in all over TN1 TVS Dealerships/Authorized Parts Stockiest/PGM/ Retailers
Job Profile
• Monitoring Dealer wise Daily order and daily sales and taking suitable countermeasure.
• Monitoring of payment status and following up for payment collection.
• Follow up with dealers to resolve customer complains for non-availability of parts
• Facilitated demand generating activities like offering schemes, holding mechanic meets, customer meets
• Timely handled and resolved the different payment issues, claim settlements for channel partners
• Coordinate with Warehouse for supply discrepancy and resolve dealer issues
• Periodic area mapping activity with stockist and based on the gap area appoint retailers.
PROFESSIONAL EXPERIENCE

3. • Regular follow up with market for competitors activity, and price
• Organise retailers meet, PGM's meet for awareness of genuine parts and business strengthen
• Working with Dealers & stockists to establish proper retailer network and conduct retailer training and
motivation activities to improve genuine parts sales.
• Providing training to dealer and stockist manpower for achieving optimum inventory and maximum profit
in parts business.
• Implementation of policies and standards as per the service policy guidelines.
• Developed the model parts counter in the given dealerships by using NPS(Net Promoter System) activities
like implementing all CI standards & maintaining the good system adherence there by helped to improve
the overall score of NPS dealerships
Core Competency
 To improve the Business Growth
 To improve Customer Satisfaction
 To improve the customer satisfaction through Parts availability.
 Ensure availability spare parts in all the Dealer/Distributors
 To ensure Parts Availability in Secondary network, Retailers, PGM, MBO
 To achieve spare parts order & billing plan.
 Understanding market dynamics and suggest appropriate measure.
 To provide feedback about parts regularly to HO to improve.
 To improve the Profitability of the Dealer/ APS
 Review the Customer complaints of Parts and put preventive actions
Project Details- Main Important of the Project
Organization: TVS Motor Co. Ltd
Project: Parts standardization (48 Dealers)

4.  To improve Customer satisfaction
 To improve the Service satisfaction
 To Improve Dealer Profitability
 To reduce Excess manpower in Dealership
 To reduce Customer Waiting Time
 Proper Arrangement of A,B,& C classification,
 To improve Ordering system
 To maintain Inventory (Avg of 3month Inventory)
 Parts On Call
 Liquidate Non Moving Parts
Permanent Address:
S/o Mr.M.Balasubramanian,
2/92, East Street
Marvankulam
Thirumangalam
Madurai - 625 706
Declaration:
I hereby declare the particulars of information and facts furnished above are true, correct and
complete to the best of my knowledge and belief.
Date: Signature
Place: (B.PANDIYARAJAN)