1. Branden J. Bolden
1134 Summer Ridge
Lane
Lawrenceville GA
30044
Cell:678-910-5507
Boldenb82@gmail.com
Objective
Over the last few years I have been a dedicated Sales Associate and Sales Supervisor
motivated to maintain customer satisfaction and contribute to company success. I am also an
enthusiastic person who follows policies and procedures, while offering a friendly customer
environment. I'm a proficient, responsible, flexible, and resourceful Sales Associate/ Supervisor
looking for an opportunity to use my knowledge and experience to help grow a company and
expand my career aspirations.
Education
Bailey Magnet High School, 1998-00
Jackson, MS, USA
High School Diploma
Georgia Perimeter College, 2002-03
Clarkston, GA, USA
Business Information Systems
Associate of Science
Work Experience
Inbound Sales Comcast- Alpharetta GA
February 2013- December 2015
• Providing excellent customer service via inbound call while demonstrating a strong
understanding of Comcast products, promoting and
selling offers to individual customers.
• Communicates and develops rapport with customers. Evaluates
individual customers' existing and potential product needs and makes
recommendations. Increases customer understanding of Comcast products
and pricing models as well as competitive advantages over other service
providers. Evaluates competitive offers and frames response to show the
benefits of Comcast.
• Establishes strong technical capability (computer knowledge, billing
system, databases).
• Possesses strong communication, organizational, people and customer
service skills.
2. • Possesses knowledge of selling techniques and turf management;
shows confidence in selling ability. Creates and executes sales
plans with minimal assistance.
Sales Supervisor Best Buy- Buckhead, GA/Lithonia, GA
October 2006- February 2013
• Coach, train and verify sales behaviors with sales associates
• Greeted each customer with friendly eye contact
• Meeting Sales goals on a daily, weekly and monthly basis
• Creating schedules that will grow the business
• Performed all transactions in a cordial, efficient and professional manner
• Working with complex store systems for transactions to delivery to setting up services for
customers in store.
• Speaking with customers to ensure satisfaction with their transitions
• Guaranteed positive customer experiences and resolved all customer complaints.
• Making sure associates understand their role in driving Financial Services growth and store is
performing up to expectation
• Speaks to a proactive plan of how to engaging Sales leadership in all sales training
• Proactive in developing and coaching leaders around how to create a world class shrink
culture that also allows for a world class customer experience.
E-4/ Corporal United States Marines Corps - Various Locations
July 2000- July 2007
• Training subordinates in their MOS and basic military skills
• Being accountable for the actions of their squad, section, or team
• Enforcing the standards of military and physical appearance
• Ensuring supervision, control, and discipline of subordinates
• Assisting in personal and professional development of fellow Marines
• Providing communication link between the individual Marine and the organization
• Planning and conduct the routine and day-to-day unit operation within the policies
established by your senior officers.
• Maintaining appearance and condition of unit billeting spaces, facilities, and work areas
• Maintaining serviceability, accountability, and readiness of assigned arms and equipment
• Maintaining the established standards of professionalism and job performance for the
Marines, the NCO's, the SNCO's and the Corps